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  • Posted: Sep 9, 2022
    Deadline: Not specified
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    Okra is the Open Finance infrastructure that enables developers and businesses to build personalised digital products/services for consumers in Africa. We've raised seed venture capital from global top tier investors like Susa ventures, TLcom Capital, Accenture Ventures, Rob Solomon, and Sequoia Capital Scouts.
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    Technical Support Engineer

    The Role

    • It’s an amazing time to join Okra. As a Technical Support Engineer focused on helping Okra customers, you will support the architectural foundation for new products and explosive growth. 
    • You’ll collaborate with product managers, designers to understand user needs and to create delightful experiences for our customers, while setting the foundation to manage scale without compromising reliability. 
    • You will build on our current product and unlock a new way of managing money for the entire Fintech Industry. 

    Responsibilities
    The successful candidate will: 

    • Build products with impact: your work will touch tens of millions of end users, the best applications in FinTech, and major financial institutions
    • Understand the financial infrastructure in Africa today and be able to imagine the payments experience
    • Challenge technical problems with non-deterministic solutions, diving into loosely defined problems and figuring out a path forward. 
    • Prototype and develop new products. 
    • Work cross-functionally and directly create a high business impact for Okra. 

    Requirements
    What you’ll need:

    • 5+ years of experience in technical support, preferably in SaaS or API company.
    • Experience with and passion for API's.
    • Passion for customer support and helping customers.
    • Deep understanding of networking and web sockets. 
    • Experience with MongoDB or other NoSQL systems 
    • Experience with Node.js and Typescript

    What we Offer

    • Fully remote work
    • Competitive salary 
    • Dynamic work environment 
    • Be a part of the fintech revolution on the African continent

    go to method of application ยป

    Technical Product Manager (Core Infrastructure)

    The Role

    • It’s an amazing time to join Okra. We are looking for a Technical Product Manager who will be responsible for making sure our Core Infrastructure products are market leaders across every country in Africa.
    • You will be responsible for delivering high quality integrations with banks as well as discovering and building country specific features that make our products stand out from the crowd.
    • Your work will allow our Core Infrastructure team to quickly build reliable, stable products.
    • We want our Product Managers to be passionate about solving problems with exceptionally high analytical quality, as we continue in our journey to digitise financial services for Africa.

    Responsibilities
    The successful candidate will: 

    • Work closely with teams across Okra to build the services that enable them to deliver new products.
    • Be responsible for delivering the solutions that are essential to Okra scaling to meet its ever growing customer base.
    • Work with your engineering counterparts to ensure what you build is stable and reliable now and into the future.
    • Continuously strive for better quality products by prioritising team activities such as testing, alerting and observability.

    Qualifications

    • Experience working in FinTech or Financial Services is a bonus.
    • Any previous work in a SaaS company, specifically specialising in APIs is a bonus.
    • Are excited by the idea of other teams at Okra being your customers.
    • Have technical product management experience in a Product-first, B2B company.
    • Have experience working with a digital product used by a technical user base such as PaaS - this could also include APIs, SaaS.
    • Have experience working with a product integrated with multiple endpoints - e.g., communications APIs, financial data APIs.
    • Can act on data without relying on the complete picture to be built for them; prioritisation is your strength, and you have the ability to win consensus for your ideas amongst your stakeholders.
    • Can strike the perfect balance between strategic visionary and tactical operator.
    • Are customer-focused; everything you do, you do it to create a platform that our clients love to use.
    • Would consider themselves a “people-person” - equally comfortable gathering user feedback, presenting your ideas to engineers or reporting your KPIs back to your product team - communication is key.
    • Enjoy working cross-functionally with people from all over the world. Our ambitions are global, and so is the exceptional team we’ve built.
    • Can coordinate and successfully deliver large cross-functional technical initiatives

    Nice to haves:

    • Specific experience working with a financial product.
    • Experience working with microservices in a cloud environment.
    • Ability to understand complex technical/process challenges and then work with your engineers to solve them.
    • Experience working in a technical role - maybe as an ex-developer.
    • Start-up experience.

    Method of Application

    Use the link(s) below to apply on company website.

     

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