Latest Jobs at Moniepoint

The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.

Responsibilities

• Work closely within the hardware department to manage the end-to-end repair process.
• Provide second level support on hardware related issues. 
• Manage & Coordinate Terminal Repair Centers across our network
• Perform other duties as delegated and assigned by his/her Line Manager

Requirements

• Minimum of B.Sc./HND
• At least 2 years of experience in a related role.
• Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
• Experience with the Agency banking business would be an added advantage.
• Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
• Good Relationship skills and emotional intelligence skills
• Must be self-driven and be able to take initiative
• Good communication and interpersonal skills
• Ability to work with limited supervision.
• Proficient in English
• Must reside in Umuahia, Abia. 

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As a Senior User Experience Designer, you will be responsible for executing high-quality designs for our financial products, ensuring they are intuitive, accessible, and effective. You will collaborate with cross-functional teams, mentor junior designers, and champion user-centred design within the organisation. This role requires a strategic mindset, deep UX/UI expertise, and the ability to translate complex financial concepts into seamless user experiences.

What you’ll do

• Define and execute design strategies that align with business objectives and user needs.
• Lead the end-to-end design process, from discovery and research to wireframing, prototyping, and final UI execution.
• Conduct advanced user research, usability testing, and A/B experiments to validate and refine design solutions.
• Partner closely with product managers and engineers to ensure seamless implementation of designs.
• Design scalable UI components and contribute to our evolving design system.
• Advocate for accessibility (A11y) and inclusive design principles, ensuring our products serve a diverse user base.
• Create and refine micro-interactions and motion elements to improve user engagement and usability.
• Use data-driven insights to continuously improve the user experience and optimise for business impact.
• Mentor and guide junior designers, fostering a culture of excellence and innovation.
• Stay ahead of fintech trends and best practices to drive product innovation.

What you need to succeed

• 3+ years in a senior product design role, with a strong focus on UX and a demonstrated ability to lead impactful projects
• Mastery of visual design, typography, grids, layout, and colour theory.
• Expertise in interaction design, information architecture, and user flows.
• Deep understanding of designing for both mobile and web platforms, ensuring responsive and adaptive experiences.
• Strong knowledge of behavioural psychology and how it influences user decision-making.
• Extensive experience conducting usability testing, user interviews, and heuristic evaluations.
• Ability to synthesise qualitative and quantitative insights into impactful design decisions.
• Familiarity with UX analytics tools (Google Analytics, Mixpanel, Hotjar, etc.).
• Proficiency in atomic design principles and building scalable UI frameworks.
• Strong knowledge of motion design tools (Lottie, After Effects, Principle) to create dynamic user experiences.
• Experience mentoring and guiding junior designers.
• Ability to articulate design rationale and influence stakeholders across teams.
• Comfortable working in agile, fast-paced product teams.
• Figma mastery - deep experience with auto layout, design tokens, component variants, interactive prototypes, and scalable design libraries.
• Proven experience in fintech and/or SaaS environments, with a strong understanding of industry challenges and user behaviours.

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The Lead, Contracts & HR Administration owns the accuracy, consistency, and governance behind Moniepoint’s core People documentation and HR records.

You ensure every employment contract, letter, and record is precise, compliant, and aligned with our internal standards across all entities. Your work keeps the foundations of People Operations running smoothly,  the documents, data, and workflows that underpin every employee’s lifecycle. You will partner closely with Talent Acquisition, People Business Partners, Payroll, Legal, and Compliance to ensure that our HR documentation is timely, correct, and audit-ready. Behind the scenes, you maintain strong operational discipline, but what teams see is seamless, dependable administration they can trust.

Duties & Responsibilities

• Own the end-to-end process for generating, reviewing, and issuing employment contracts, addendums, transfer letters, and HR documentation across all Moniepoint locations.
• Ensure all HR administrative processes comply with internal governance, local labour regulations, and data protection standards.
• Maintain clean, accurate, and up-to-date employee records in HR systems, ensuring alignment between contracts, HRIS data, and payroll inputs.
• Standardise contract templates, HR letters, and administrative workflows, working with Legal and Compliance to ensure consistency and accuracy.
• Partner with Talent Acquisition to ensure timely, accurate contracts and documentation as part of the hiring process
• Work closely with Payroll Operations to resolve data discrepancies and ensure all changes are reflected correctly ahead of payroll cycles.
• Support audit readiness by maintaining well-organised, compliant digital records and documentation libraries
• Drive improvements to documentation workflows by identifying inefficiencies, recommending changes, and supporting automation
• Serve as the point of escalation for complex contract cases, providing clear guidance and ensuring a consistent approach across entities.
• Support the Head of People Operations in building scalable, compliant administrative processes that work across multiple countries.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Certification in People management, such as aPHRi or PHRI, is preferred.
• 4–6 years of HR operations or HR administration experience, with hands-on responsibility for contracts and employee records
• Strong understanding of HR documentation standards, compliance requirements, and data governance
• Experience preparing contracts and HR letters across multiple countries or legal jurisdictions.
• Working knowledge of HRIS systems and document management tools (e.g. Workday, BambooHR, SAP, Deel).
• Comfortable working with templates, version control, and structured approval processes
• Experience in fintech, financial services, or another compliance-oriented industry.
• Familiarity with African, UK, or multi-country employment environments.
• Exposure to HR process automation or digitisation initiatives.

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Senior Credit Underwriter will underwrite all SME, Mid-Corporate and Large Corporate lending applications that require manual underwriting within the Industry Sector.  You will also be responsible for ensuring lending remains within Risk Appetite and that performance is maintained within agreed target loan loss levels. In addition, you will work with the Head of Credit Risk Analytics and Chief Risk Officer to continually assess and define lending thresholds and parameters to ensure a balanced risk-based approach that also supports business growth objectives. Reporting to the Head of Credit Risk Analytics you will also be expected to continually innovate and identify areas of risk and opportunity within your portfolio, leveraging key data sources and indicators, whilst also leveraging your subjective matter expertise to ensure effective on-going credit risk management of the portfolio.

You will also work closely with a range of business partners, including Sales, Product and Data Engineering teams to support new strategic product initiatives to drive the growth objectives of the business.

Key Responsibilities 

• Education and adoption of best practices in credit analysis, underwriting and monitoring, including the end-to-end underwriting process, right from early lending discussions with Sales teams to the development of credit approval memos for senior management and/or risk committee approval forums..
• Detailed review and due diligence of lending applications, including financial analysis, business projection modelling and viability, stress testing and other in-depth analysis required to support the sanctioning of large-ticket loans.
• Responsible for the monitoring and portfolio health of the sector and conducting regular credit reviews and ad-hoc deep-dives to continually assess portfolio performance.
• Drive positive change in the maturity of the underwriting framework and strategy..
• Continual interaction with a broad range of functions and stakeholders to drive credit risk maturity across the business.
• Facilitating Risk initiatives and pilots by reviewing credit data.
• Conducting periodic reviews of individual bad debts.

Requirements

• Significant experience underwriting SME and Large Corporate loans likely gained from a leading Financial Institution within Nigeria and primarily for businesses within the financial industry sector (must have).
• Highly experienced in the end-to-end underwriting process for large ticket loans up to 5Bn NGN (must have).
• Expert in the financial assessment of SME and Large Corporates using a broad range of data sources (e.g. Financials, Audited Accounts and Bank Statements etc.).
• Expert in understanding headwinds and opportunities within the industry sector and must have detailed knowledge of macroeconomic and regulatory factors impacting this sector.
• Experienced in the assessment of collateral and covenants to mitigate risk across secured and unsecured lending.
• Strong awareness of Compliance and the Regulatory environment within Nigeria.    
• Demonstrable experience of underwriting best practice and standards.

Relevant Skills

• Significant expertise underwriting large ticket (up-to 5Bn NGN) SME/Large-Corporate loans within Nigeria in the industry sector (essential).
• Diligence and strong attention to detail.
• Data driven and logical thinker.
• Strong analytical skills
• Excellent communication skills (verbal and written).
• An ability to work autonomously
• An ability to use an analytical approach to problem-solving
• Strong team player.
• High ethical and professional standards.

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Position Overview

We are seeking an experienced Cloud Engineer to design, implement, and manage our multi-cloud infrastructure. The ideal candidate will have deep expertise in cloud platforms, container orchestration, infrastructure automation, CI/CD pipelines, and observability solutions, ensuring scalable, reliable, and cost-effective cloud operations across multiple cloud providers.

Principal Duties and Responsibilities

Cloud Infrastructure Management

• Design, deploy, and manage multi-cloud infrastructure across Google Cloud Platform (GCP), Amazon Web Services (AWS), Azure, and Oracle Cloud Infrastructure (OCI)
• Architect and implement highly available, fault-tolerant, and scalable cloud solutions
• Manage cloud resources including compute instances and networking components
• Design and implement disaster recovery and business continuity plans for cloud workloads
• Migrate on-premises applications and services to cloud environments with minimal disruption
• Optimize cloud resource utilization and implement auto-scaling policies
• Maintain comprehensive documentation of cloud architectures, configurations, and runbooks

Kubernetes & Container Orchestration

• Design, deploy, and manage production-grade Kubernetes clusters across multiple cloud providers
• Implement and maintain container orchestration strategies for microservices architectures
• Configure and manage Kubernetes resource objects
• Manage Kubernetes cluster upgrades, scaling, and performance optimization
• Troubleshoot complex container and orchestration issues in production environments
• Implement multi-cluster and multi-region Kubernetes deployments for high availability

Service Mesh & Advanced Networking

• Design, deploy, and manage Istio service mesh for microservices communication and observability
• Configure Istio traffic management, including virtual services, destination rules, and gateways
• Implement advanced traffic routing (canary deployments, A/B testing, traffic splitting) using Istio
• Deploy and manage Istio observability components (telemetry, distributed tracing, service graphs)
• Implement circuit breaking, retries, timeouts, and fault injection for resilience testing
• Configure Istio ingress and egress gateways for external traffic management
• Monitor and optimize service mesh performance and resource utilization
• Implement multi-cluster service mesh architectures across different cloud providers

Reverse Proxy & Load Balancing

• Deploy, configure, and manage HAProxy for high-performance load balancing and reverse proxy
• Implement HAProxy ACLs, backend routing, health checks, and session persistence
• Design and implement Nginx as reverse proxy for web applications and API gateways
• Configure Nginx for rate limiting and request filtering
• Implement Nginx load balancing algorithms and upstream health monitoring
• Manage Nginx Plus features for advanced traffic management and monitoring
• Optimize HAProxy and Nginx performance for high-throughput environments

Infrastructure as Code & Configuration Management

• Develop and maintain infrastructure as code using Terraform
• Create reusable, modular Terraform configurations for various cloud resources and Implement Terraform state management and remote backends
• Design and implement configuration management solutions using Ansible
• Develop Ansible playbooks and roles for automated server provisioning and configuration
• Integrate Terraform and Ansible workflows for end-to-end infrastructure automation
• Implement infrastructure version control, code review processes, and GitOps practices
• Manage infrastructure drift detection and remediation
• Create and maintain infrastructure documentation and architecture diagrams
• Implement policy-as-code using tools like OPA (Open Policy Agent) or Sentinel

CI/CD Pipeline Management

• Design, implement, and maintain continuous integration pipelines using Jenkins and Harness
• Optimize build times and pipeline efficiency
• Integrate security scanning (SAST, DAST, container scanning) into CI/CD pipelines
• Configure Jenkins jobs, pipelines, and shared libraries for automated build, configure build agents, runners, and execution environments
• Implement Harness deployment pipelines for cloud-native applications
• Integrate CI/CD pipelines with version control systems (Git, GitHub, GitLab)
• Implement continuous deployment workflows using ArgoCD for Kubernetes-based applications
• Design and implement GitOps workflows with ArgoCD for declarative application delivery
• Manage ArgoCD application definitions, sync policies and multi-cluster deployments
• Implement progressive delivery strategies (blue-green deployments, canary releases) using ArgoCD

Message Streaming & Event-Driven Architecture

• Deploy and manage Apache Kafka clusters for real-time data streaming and event-driven architectures
• Configure Kafka topics, partitions, replication factors, and retention policies
• Implement Kafka Connect for data integration with various sources and sinks
• Monitor Kafka cluster health, performance metrics, and consumer lag
• Optimize Kafka performance for high-throughput and low-latency use cases
• Troubleshoot Kafka producer and consumer issues

Database & Proxy Management

• Deploy, configure, and manage ProxySQL for MySQL load balancing and high availability
• Implement query routing, caching, and connection pooling strategies using ProxySQL
• Optimize database performance through ProxySQL query analysis and optimization
• Implement database failover and disaster recovery using ProxySQL
• Monitor ProxySQL metrics and troubleshoot connection and performance issues
• Integrate ProxySQL with database clusters and replication topologies
• Implement database access security and audit logging through ProxySQL

Cloud Networking

• Design and implement cloud networking architectures, including VPCs, subnets, and network segmentation
• Configure and manage cloud load balancers (Application Load Balancers, Network Load Balancers, Cloud Load Balancing)
• Implement VPN connections, Direct Connect/Interconnect, and hybrid cloud networking solutions
• Implement network security controls, including security groups, network ACLs, and firewall rules
• Implement network monitoring and traffic analysis
• Troubleshoot complex networking issues across multi-cloud environments
• Design and implement private connectivity between cloud providers

Secrets Management & Security

• Configure and manage HashiCorp Vault for centralized secrets management across multi-cloud environments
• Configure Vault secret engines (KV, database, PKI, AWS, GCP, Azure dynamic secrets)
• Manage Vault high availability clusters and disaster recovery procedures
• Implement dynamic database credentials and secret rotation strategies
• Manage Vault encryption as a service for application-level encryption
• Implement Vault agent and sidecar injectors for Kubernetes workloads
• Migrate secrets from legacy systems to Vault

Qualifications, Competency & Skills Required

Education & Experience

• Bachelor's degree or diploma in Computer Science, Information Technology, Engineering, or related field
• Minimum of 5 years of proven experience in cloud engineering, DevOps, or platform engineering roles
• Hands-on experience managing production workloads across multiple cloud platforms
• Relevant cloud and technology certifications are highly desirable 

Technical Skills

Cloud Platforms (Required)

• Google Cloud Platform (GCP): Deep expertise in Compute Engine, GKE, Cloud Storage, Cloud SQL, VPC, Cloud Functions, Cloud Run, IAM
• Amazon Web Services (AWS): Proficiency in EC2, EKS, S3, RDS, VPC, Lambda, ECS, CloudFormation, IAM
• Microsoft Azure: Experience with Virtual Machines, AKS, Blob Storage, Azure SQL, Virtual Networks, Azure Functions, ARM templates
• Oracle Cloud Infrastructure (OCI): Familiarity with Compute, OKE, Object Storage, networking, and OCI-specific services
• Multi-cloud architecture design and implementation experience
• Cloud migration strategies and execution (lift-and-shift, re-platforming, re-architecting)

Container & Orchestration (Required)

• Expert-level Kubernetes knowledge, including cluster architecture, networking, storage, and security
• Hands-on experience with managed Kubernetes services (GKE, EKS, AKS)
• Proficiency in Docker containerization, image optimization, and registry management
• Experience with Helm charts for application packaging and deployment
• Knowledge of container runtime environments (containerd, CRI-O)

Service Mesh & Microservices (Required)

• Istio: Deep expertise in Istio architecture, deployment, and operations
• Istio traffic management (virtual services, destination rules, gateways, service entries)
• Istio security features (mTLS, authorization policies, peer authentication, request authentication)
• Istio observability and telemetry configuration
• Multi-cluster and multi-mesh deployments
• Service mesh troubleshooting and performance optimization
• Understanding of sidecar proxy patterns and Envoy proxy
• Experience with other service mesh solutions (Linkerd, Consul Connect) is a plus

Reverse Proxy & Load Balancing (Required)

• HAProxy Advanced configuration and management for load balancing and high availability
• Nginx Expert-level configuration as reverse proxy and API gateway
• Nginx rate limiting, and performance tuning
• Nginx load balancing algorithms and upstream configurations
• Experience with Nginx modules and custom configurations
• High availability configurations using keepalived, VRRP, or similar
• Integration with Kubernetes ingress controllers (Nginx Ingress, Istio Ingress)

Infrastructure as Code (Required)

• Advanced Terraform skills for multi-cloud infrastructure provisioning
• Terraform module development, state management, and workspace strategies
• Proficiency in Ansible for configuration management and automation
• Ansible playbook development, roles, and inventory management
• Experience with version control systems (Git) and GitOps workflows
• Infrastructure testing frameworks (Terratest, Kitchen-Terraform)

CI/CD Tools (Required)

• Jenkins: Pipeline development (declarative and scripted), shared libraries, plugin management
• Harness: Deployment pipeline configuration, workflow creation, approval gates
• ArgoCD: GitOps workflows, application synchronization, multi-cluster management
• Integration of CI/CD tools with Kubernetes and cloud platforms
• Automated testing and deployment strategies
• Artifact repository management (Nexus, Artifactory, cloud-native registries)

Messaging & Streaming (Required)

• Apache Kafka architecture, cluster management, and operations
• Kafka topic design, partitioning strategies, and performance tuning
• Kafka Connect experience
• Experience with Kafka management tools (Kafka Manager, Cruise Control)
• Understanding of event-driven architectures and patterns

Database & Proxy Technologies (Required)

• ProxySQL configuration, management, and optimization
• MySQL database administration basics
• Understanding of database replication and clustering

Observability & Monitoring (Required)

• Prometheus metrics collection, PromQL, and alerting rules
• Grafana dashboard design and visualization techniques
• Log aggregation and analysis

Networking (Required)

• Deep understanding of TCP/IP, DNS, HTTP/HTTPS, and network protocols
• Cloud networking concepts (VPC, subnets, routing tables, NAT, VPN)
• Load balancing strategies and implementations
• Service discovery and DNS-based routing
• Network security and firewall configuration
• Software-defined networking (SDN) concepts

Scripting & Programming

• Proficient in scripting languages: Python, Bash
• Go or python programming basics for tooling development
• YAML and JSON for configuration management
• Understanding of software development best practices

Secrets Management (Required)

• HashiCorp Vault: Advanced knowledge of Vault architecture, deployment, and operations
• Vault authentication methods and integration with cloud providers and Kubernetes
• Vault secret engines (KV v1/v2, database, transit, cloud dynamic...