Latest Jobs at La Fayette Microfinance Bank Limited, Advans Nigeria

Planned Start Date: 01/06/2023

Main Responsibilities
Manage a portfolio of clients:

• Prospect potential clients and follow up through regular contact with prospects.
• Manage the relationship with clients in the portfolio to ensure maximum client’s satisfaction and retention.
• Organize an efficient schedule that will allow regular meetings with clients and maximized performance.
• Identify clients’ needs in order to cross-sell effectively.
• Monitor the deposits of the clients under supervision.
• Grow the individual deposit portfolio in line with the targets set by the Management by offering quality service and selling products that fit the particular clients’ needs.
• Accordingly answer clients’ questions and complaints related to Advans LFMFB products and services.
• Participate in the promotion of Advans LFMFB products and services by informing prospects as well as clients.
• Propose new products/services to management.

Organization and Control:

• Ensure compliance of all operations performed with Advans policies and procedures.
• Share information and best practices with other Deposit Officers.
• Report all the issues related to the job to the Branch Manager and Deposit Team Leader.
• Ensure all cash transactions are done according to Advans LFMFB policies and procedures.
• Respect AML/KYC policies by identifying all the clients and reporting any suspicious transaction.

Profile

• Degree or Higher National Diploma in any discipline from accredited polytechnic or University with NYSC discharge certificate or NYSC Exclusion Letter.
• Minimum of two (2) years experience as a deposit sourcing staff in a financial institution preferably a commercial bank.
• Good relationship and communication skills with strong team spirit  
• Strong analytical skills  
• Good computer skills  
• Real motivation to work and grow in a performance-based environment
• Taste for fieldwork.

Additional Knowledge / Skills Required:

• Practical knowledge of micro/small/medium businesses  
• Knowledge of microfinance bank sector is an advantage
• Good writing skills  
• Knowledge of the major local languages.

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Main Responsibilities
Planning Activities :

• To contribute to the risk assessment and the design of the audit plan

Core Audit Activities :

• To participate in the conduct of internal audit missions in line with the audit plan
• To participate in special audit missions as may be required by the Managing Director or the Audit Committee
• To apply Internal Audit Standards and Advans audit methodologies in the course of his/her duties, in order to produce audit programs and working papers including a relevant and sufficient documentation of the audit activities
• To participate in the follow-up of the implementation of internal audit recommendations and, where applicable, of recommendations made by regulators or external auditors
• When deemed necessary, to assist in examining new or updated systems and related procedures prior to their implementation to prevent possible deficiencies in the internal control system

Reporting Activities :

• To participate in the preparation of mission reports and deliver them to his/her supervisor, to obtain management responses and to review these answers before submission to his/her supervisor
• To contribute to the preparation of audit activity reports and other reports on a regular basis for submission to the Audit Committee and the Advans group internal auditor.

Person Specification
Qualification / Education:  

• B.Sc / HND in any discipline.
• Professional Qualification such as (CIMA, ACCA, ICAN...) or its equivalent will be an advantage.

Work Experience:

• (External applicants)  must have 1-3 years experience as an  Internal auditor in a financial insititution.
• (Internal  applicants) must have spent a minimum of 18 months in the bank as a staff OR have 1-3 years previous work experience as an auditor.

Skills:

• High-level proficiency in written and spoken English
• Good knowledge of word processing
• Proven spreadsheet skills; good interpersonal relations skills.

Personal Traits:

• Meticulous
• Open-minded
• Autonomous
• Fast learner.

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Job Description 

• The Client Officer is responsible for processing the loans, monitoring the loan portfolio and developing the Advans La Fayette MFB loan clientele.
• He/she will also be responsible for developing the savings and deposits portfolio for the target groups. 
• The client Officer will spend more than 70% of the time on the field by performing visits to clients in commercial areas.    

Profile 

• Bachelor's Degree or Higher National Diploma in any discipline from accredited polytechnic or University with NYSC discharge certificate or NYSC Exclusion Letter.
• Good relationship and communication skills with strong team spirit  
• Strong analytical skills  
• Good computer skills  
• Real motivation to work and grow in a performance based environment
• Taste for fieldwork.

Additional Knowledge / Skills Required:

• Practical knowledge of micro / small / medium businesses  
• Knowledge of microfinance bank sector is an advantage
• Good writing skills  
• Knowledge of the major local languages

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Main Responsibilities
Recovery Management:

• Assess the situation of late payment to facilitate speedy customer in the payment
• Ensure that 50% of clients in Par 1-90 portfolio are contacted.
• Ability to conduct proper portfolio handover.
• Ensure that all correspondence/information are requested and received from responsible Client Officers and kept in the clients file.

Asset seizure/sales:

• Ability to successfully conduct assets seizure independently.
• Ensure proper documentation of the seized item and immediate storage of the same.
• Maintain good communication with the Head of Recovery if challenges occur during seizures and also work with him to fix prices of the items in line with the banks policy.
• Ability to coordinate seizures systematically with sales to ensure that the sales of the items can cover for the total outstanding debt.

Arrears Portfolio Management:

• Conduct Portfolio segment analysis to identify risky segments and potential methods of recovery of the debt.
• Ability to Follow up on pending payment agreements with default clients and reach negotiated agreements with them.
• Identify challenges in own portfolio and discuss same with the Head of Recovery with the objective of overcoming the challenges to recover the debt.
• Identify and analyse portfolio to determine root causes of default and propose the best method of recovery of the loan.
• Ensure that very difficult cases at least 5 per week are brought to the attention of the weekly arrears committee meeting for a concerted effort towards debt recovery.

Reduction of Loan restructuring, Loan refinancing and Loan write-offs:

• Ability to react proactively to unhealthy and risky portfolio thereby saving the institution of losses.
• Conduct prompt follow up on all parties leading to a jointly negotiated settlement and reduction of losses.
• Look for innovative ways to get loan repayment other than restructuring, refinancing and write-offs.
• Reduce write-off projections for own portfolio by 30% monthly.

Generic Responsibilities:
Quality control and production arrears management:

• Ensure the recovery of written off loans.
• Monitor customer file and late payment in arrears.
• Perform reminders by telephone, mail or in the field of late payment by customers.
• Apply debt collection procedures to unpaid instalments
• Maintain close contact with customers when necessary and feasible.
• Achieve given recovery targets
• Negotiate a new schedule in case of actual difficulty of the customer found.
• Ensure recovering unpaid instalments is in accordance to the banks’ policy.

Controls:

• Checking past due notices/other client correspondence/letters.
• Monitoring customers’ compliance to timeline.

Profile   

• Education level : HND / B.A. / B.Sc in any related discipline, and must have completed NYSC or possess an exclusion certificate.
• Experience Required: Minimum of one (1) years experience as a collection recovery officer preferably in a financial institution.
• Special Training: Debt Recovery Training will be an added advantage.