Latest Jobs at La Fayette Microfinance Bank Limited

Locations: Lagos, Ibadan - Oyo & South Eastern part of Nigeria
Planned Start Date: 10/10/2022

Main Responsibilities

• Manage a Portfolio of clients

Build a portfolio of clients by:

• Proposing the service to existing Advans clients
• Prospecting potential clients at their business places and following up through regular contact with prospects
• Monitor the deposits of the clients under supervision.
• Grow the individual deposit portfolio in line with the targets set by the Management by offering quality service and selling products that fit the particular clients’ needs.
• Accordingly answer clients’ questions and complaints related to Advans LFMFB products and services.
• Participate in the promotion of Advans LFMFB products and services by informing prospects as well as clients.
• Identify clients’ needs and propose new products/services to management.

Field Cash Collection Activities:

• Organize an efficient daily collection schedule with clients in the portfolio.
• Collect clients’ deposits, and transfer the money collected directly into clients’ accounts via the BankOne technical application on the phone.
• Ensure all cash transactions are done according to Advans LFMFB policies and procedures.
• Respect AML/KYC policies by identifying all the clients and reporting any suspicious transaction.
• Strictly adhere to the MIS requirements when registering all cash transactions in the MIS system.
• Report any cash shortage or overage to the CSM and Deposit Team Lead
• Encourage clients to make deposits on their Advans account.
• Liaise with Client Officers on clients interested by the Mobile collection service for saving.
• Create new clients and accounts on the field.

Organization and Control:

• Cash counts and controls: ensure and control the conformity of transactions with collected cash and monitoring tools.
• Ensure compliance of all operations performed with Advans policies and procedures.
• Share information and best practices with other Mobile Tellers.
• Report all the issues related to the job to the CSM

Profile

• An OND / NCE graduate from an accredited polytechnic or college of education. 
• Must have completed his/her industrial training.

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Locations: Lagos & South Eastern part of Nigeria
Planned Start Date: 10/10/2022

Main Responsibilities
Manage a portfolio of clients

• Prospect potential clients and follow up through regular contact with prospects.
• Manage the relationship with clients in the portfolio to ensure maximum client’s satisfaction and retention.
• Organize an efficient schedule that will allow regular meetings with clients and maximized performance.
• Identify clients’ needs in order to cross-sell effectively.
• Monitor the deposits of the clients under supervision.
• Grow the individual deposit portfolio in line with the targets set by the Management by offering quality service and selling products that fit the particular clients’ needs.
• Accordingly answer clients’ questions and complaints related to Advans LFMFB products and services.
• Participate in the promotion of Advans LFMFB products and services by informing prospects as well as clients.
• Propose new products/services to management.

Organization and Control:

• Ensure compliance of all operations performed with Advans policies and procedures.
• Share information and best practices with other Deposit Officers.
• Report all the issues related to the job to the Branch Manager and Deposit Team Leader.
• Ensure all cash transactions are done according to Advans LFMFB policies and procedures.
• Respect AML/KYC policies by identifying all the clients and reporting any suspicious transaction.

Profile

• Degree or Higher National Diploma in any discipline from accredited Polytechnic or University with NYSC discharge certificate or NYSC Exclusion Letter.
• Minimum of two (2) years experience as a deposit sourcing staff in a financial institution, preferably a commercial bank.
• Good relationship and communication skills with strong team spirit  
• Strong analytical skills  
• Good computer skills  
• Real motivation to work and grow in a performance-based environment
• Taste for fieldwork  

Additional Knowledge / Skills Required:

• Practical knowledge of micro/small/medium businesses  
• Knowledge of microfinance bank sector is an advantage
• Good writing skills  
• Knowledge of the major local languages

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Locations: Lagos &  Ibadan - Oyo
Planned Start Date: 10/10/2022

Main Responsibilities
Recovery Management:

• Assess the situation of late payment to facilitate speedy customer in the payment.
• Ensure that 50% of clients in Par 1-90 portfolio are contacted.
• Ability to conduct proper portfolio handover.
• Ensure that all correspondence/information are requested and received from responsible Client Officers and kept in the clients file.

Asset Seizure / Sales:

• Ability to successfully conduct assets seizure independently.
• Ensure proper documentation of the seized item and immediate storage of the same.
• Maintain good communication with the Head of Recovery if challenges occur during seizures and also work with him to fix prices of the items in line with the banks policy.
• Ability to coordinate seizures systematically with sales to ensure that the sales of the items can cover for the total outstanding debt.

Arrears Portfolio Management:

• Conduct Portfolio segment analysis to identify risky segments and potential methods of recovery of the deb
• Ability to Follow up on pending payment agreements with default clients and reach negotiated agreements with them.
• Identify challenges in own portfolio and discuss same with the Head of Recovery with the objective of overcoming the challenges to recover the debt.
• Identify and analyse portfolio to determine root causes of default and propose the best method of recovery of the loan.
• Ensure that very difficult cases at least 5 per week are brought to the attention of the weekly arrears committee meeting for a concerted effort towards debt recovery.

Reduction of Loan Restructuring, Loan Refinancing and Loan Write-offs

• Ability to react proactively to unhealthy and risky portfolio thereby saving the institution of losses.
• Conduct prompt follow up on all parties leading to a jointly negotiated settlement and reduction of losses.
• Look for innovative ways to get loan repayment other than restructuring, refinancing and write-offs.
• Reduce write-off projections for own portfolio by 30% monthly.

Generic Responsibilities
Quality Control and Production Arrears Management:

• Ensure the recovery of written off loans.
• Monitor customer file and late payment in arrears.
• Perform reminders by telephone, mail or in the field of late payment by customers.
• Apply debt collection procedures to unpaid instalments.
• Maintain close contact with customers when necessary and feasible.
• Achieve given recovery targets.
• Negotiate a new schedule in case of actual difficulty of the customer found.
• Ensure recovering unpaid instalments is in accordance to the banks’ policy.

Controls:

• Checking past due notices/other client correspondence / letters.
• Monitoring customers’ compliance to timeline.

Profile
Experience Required:

• Education level : HND / B.A. / B.Sc in any related discipline, and must have completed NYSC or possess an exclusion certificate.
• Minimum of one (1) year experience as a collection recovery officer preferably in a financial institution.
• Special Training: Debt Recovery Training will be an added advantage.