Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly, and save more.
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Role Overview
As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.
- Prospect and generate leads through cold calling, networking, and referrals.
- Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
- Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
- Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company's pricing.
- Conduct product demonstrations and presentations to potential clients.
- Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
- Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
- Maintain accurate records of all sales activities and customer interactions in CRM software.
- Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
- Provide feedback to the marketing and product teams on customer experiences and product improvements.
- Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
- Provide ongoing support to clients, including training and troubleshooting assistance.
Requirements
- Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.
- Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
- Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
- Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
- High motivation, enthusiasm, and dedication to achieving targets.
- Familiarity with digital banking services and mobile technology.
go to method of application »
Role Overview
As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.
- Prospect and generate leads through cold calling, networking, and referrals.
- Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
- Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
- Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company's pricing.
- Conduct product demonstrations and presentations to potential clients.
- Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
- Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
- Maintain accurate records of all sales activities and customer interactions in CRM software.
- Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
- Provide feedback to the marketing and product teams on customer experiences and product improvements.
- Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
- Provide ongoing support to clients, including training and troubleshooting assistance.
Requirements
- Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.
- Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
- Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
- Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
- High motivation, enthusiasm, and dedication to achieving targets.
- Familiarity with digital banking services and mobile technology.
go to method of application »
Role Overview
As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.
- Prospect and generate leads through cold calling, networking, and referrals.
- Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
- Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
- Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company's pricing.
- Conduct product demonstrations and presentations to potential clients.
- Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
- Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
- Maintain accurate records of all sales activities and customer interactions in CRM software.
- Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
- Provide feedback to the marketing and product teams on customer experiences and product improvements.
- Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
- Provide ongoing support to clients, including training and troubleshooting assistance.
Requirements
- Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.
- Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
- Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
- Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
- High motivation, enthusiasm, and dedication to achieving targets.
- Familiarity with digital banking services and mobile technology.
go to method of application »
Role Overview
- As the Business Development Manager, you will play a critical role in expanding Kuda’s merchant network and driving the adoption of KudaPOS. This role require a strategic thinker with a hands-on approach to build relationships, manage teams, and deliver measurable results. You will lead efforts to establish KudaPOS as a preferred payment solution for merchants across Lagos, working closely with internal teams and external partners to achieve this goal.
Key Responsibilities
Merchant Network Expansion
- Establish and build out a robust merchant network for KudaPOS within Lagos.
- Identify new market opportunities and onboard merchants in various sectors, including retail, FMCG, hospitality, and e-commerce.
- Create and maintain relationships with agents, aggregators, and merchants to ensure long-term engagement.
Management and Training
- Manage and oversee a team of over 20 field agents and business development executives.
- Develop and deliver training programs for BDEs, merchant agents, and other team members to ensure a deep understanding of KudaPOS and its benefits.
- Conduct induction training and provide ongoing support to team members.
Sales and Customer Engagement
- Drive awareness and educate merchants and customers on the features and benefits of KudaPOS.
- Ensure merchants attract customers to use KudaPOS by providing strategic guidance and support.
- Collaborate with merchants to identify pain points and offer tailored solutions.
Performance Monitoring and Reporting
- Set sales targets and develop strategies to meet and exceed them.
- Provide weekly performance reports and market insights to management.
- Track team performance and ensure alignment with organizational goals.
Market Development and Strategy
- Coordinate and maintain relationships with agents, aggregators, and merchants.
- Leverage networking opportunities to create new business partnerships and onboard additional agents/merchants.
- Develop and execute strategies to increase sales volume and market share.
Process Improvement and Collaboration
- Adopt a team-oriented approach to work with internal teams and external stakeholders.
- Collaborate with marketing, operations, and customer success teams to streamline processes and enhance merchant satisfaction.
Requirements
Qualifications and Experience
- Bachelors degree in Business Administration, Marketing, or a related field.
- 3 years of experience in business development, sales, or merchant acquisition, preferably in fintech or financial services.
- Proven track record of managing and training sales teams to achieve sales targets.
- Demonstrated ability to onboard and manage a large network of merchants.
Key Skills
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Proficiency in using CRM tools and Microsoft Office Suite.
- Analytical skills with the ability to use data to drive decision-making.
- Strategic thinker with a results-oriented mindset.
go to method of application »
Role Overview
- As the Business Development Manager, you will play a critical role in expanding Kuda’s merchant network and driving the adoption of KudaPOS. This role require a strategic thinker with a hands-on approach to build relationships, manage teams, and deliver measurable results. You will lead efforts to establish KudaPOS as a preferred payment solution for merchants across Lagos, working closely with internal teams and external partners to achieve this goal.
Key Responsibilities
Merchant Network Expansion
- Establish and build out a robust merchant network for KudaPOS within Lagos.
- Identify new market opportunities and onboard merchants in various sectors, including retail, FMCG, hospitality, and e-commerce.
- Create and maintain relationships with agents, aggregators, and merchants to ensure long-term engagement.
Management and Training
- Manage and oversee a team of over 20 field agents and business development executives.
- Develop and deliver training programs for BDEs, merchant agents, and other team members to ensure a deep understanding of KudaPOS and its benefits.
- Conduct induction training and provide ongoing support to team members.
Sales and Customer Engagement
- Drive awareness and educate merchants and customers on the features and benefits of KudaPOS.
- Ensure merchants attract customers to use KudaPOS by providing strategic guidance and support.
- Collaborate with merchants to identify pain points and offer tailored solutions.
Performance Monitoring and Reporting
- Set sales targets and develop strategies to meet and exceed them.
- Provide weekly performance reports and market insights to management.
- Track team performance and ensure alignment with organizational goals.
Market Development and Strategy
- Coordinate and maintain relationships with agents, aggregators, and merchants.
- Leverage networking opportunities to create new business partnerships and onboard additional agents/merchants.
- Develop and execute strategies to increase sales volume and market share.
Process Improvement and Collaboration
- Adopt a team-oriented approach to work with internal teams and external stakeholders.
- Collaborate with marketing, operations, and customer success teams to streamline processes and enhance merchant satisfaction.
Requirements
Qualifications and Experience
- Bachelors degree in Business Administration, Marketing, or a related field.
- 3 years of experience in business development, sales, or merchant acquisition, preferably in fintech or financial services.
- Proven track record of managing and training sales teams to achieve sales targets.
- Demonstrated ability to onboard and manage a large network of merchants.
Key Skills
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Proficiency in using CRM tools and Microsoft Office Suite.
- Analytical skills with the ability to use data to drive decision-making.
- Strategic thinker with a results-oriented mindset.
go to method of application »
Role Overview
- As the Business Development Manager, you will play a critical role in expanding Kuda’s merchant network and driving the adoption of KudaPOS. This role require a strategic thinker with a hands-on approach to build relationships, manage teams, and deliver measurable results. You will lead efforts to establish KudaPOS as a preferred payment solution for merchants across Lagos, working closely with internal teams and external partners to achieve this goal.
Key Responsibilities
Merchant Network Expansion
- Establish and build out a robust merchant network for KudaPOS within Lagos.
- Identify new market opportunities and onboard merchants in various sectors, including retail, FMCG, hospitality, and e-commerce.
- Create and maintain relationships with agents, aggregators, and merchants to ensure long-term engagement.
Management and Training
- Manage and oversee a team of over 20 field agents and business development executives.
- Develop and deliver training programs for BDEs, merchant agents, and other team members to ensure a deep understanding of KudaPOS and its benefits.
- Conduct induction training and provide ongoing support to team members.
Sales and Customer Engagement
- Drive awareness and educate merchants and customers on the features and benefits of KudaPOS.
- Ensure merchants attract customers to use KudaPOS by providing strategic guidance and support.
- Collaborate with merchants to identify pain points and offer tailored solutions.
Performance Monitoring and Reporting
- Set sales targets and develop strategies to meet and exceed them.
- Provide weekly performance reports and market insights to management.
- Track team performance and ensure alignment with organizational goals.
Market Development and Strategy
- Coordinate and maintain relationships with agents, aggregators, and merchants.
- Leverage networking opportunities to create new business partnerships and onboard additional agents/merchants.
- Develop and execute strategies to increase sales volume and market share.
Process Improvement and Collaboration
- Adopt a team-oriented approach to work with internal teams and external stakeholders.
- Collaborate with marketing, operations, and customer success teams to streamline processes and enhance merchant satisfaction.
Requirements
Qualifications and Experience
- Bachelors degree in Business Administration, Marketing, or a related field.
- 3 years of experience in business development, sales, or merchant acquisition, preferably in fintech or financial services.
- Proven track record of managing and training sales teams to achieve sales targets.
- Demonstrated ability to onboard and manage a large network of merchants.
Key Skills
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Proficiency in using CRM tools and Microsoft Office Suite.
- Analytical skills with the ability to use data to drive decision-making.
- Strategic thinker with a results-oriented mindset.
Method of Application
Use the link(s) below to apply on company website.
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