Latest Jobs at KNN Corporate Services Limited

Job Summary

• As an Application Support Engineer at Credit Direct Limited, you will be responsible for maintaining and troubleshooting our application systems, resolving technical issues, and providing support to end users.
• You will work closely with cross-functional teams to identify and resolve application-related problems, perform root cause analysis, and implement effective solutions.
• Your expertise in application support and strong customer service skills will play a crucial role in ensuring our systems are operating at optimal levels to meet business requirements.

Job Responsibilities

• Provide application support to internal users and external customers, addressing inquiries and resolving technical issues in a timely and efficient manner.
• Monitor the performance and availability of applications, proactively identifying and resolving any issues or disruptions to ensure uninterrupted service.
• Collaborate with software development teams to understand application functionality, workflows, and configuration details.
• Investigate and troubleshoot application-related incidents, performing root cause analysis and implementing corrective actions.
• Document and maintain knowledge articles, FAQs, and troubleshooting guides to assist users in resolving common issues independently.
• Collaborate with cross-functional teams to perform application testing, including functional, regression, and performance testing, ensuring the quality and stability of the systems.
• Support the deployment of application updates, patches, and new releases, ensuring minimal disruption to end-users.
• Participate in the development and maintenance of application monitoring and alerting systems to proactively identify and address potential issues.
• Communicate effectively with stakeholders, providing regular updates on the status of support requests and incident resolutions.
• Contribute to the continuous improvement of application support processes, identifying opportunities for automation, streamlining workflows, and enhancing efficiency.

Job Requirement

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• 3 - 10 years work experience.
• Proven experience as an Application Support Engineer or in a similar role, supporting enterprise-level applications.
• Solid understanding of application architecture, web technologies, and database concepts.
• Proficient in troubleshooting application issues, performing root cause analysis, and implementing effective solutions.
• Experience with SQL queries and database management (e.g., Microsoft SQL Server, Oracle, MySQL).
• Familiarity with incident management and ticketing systems (e.g., Jira, ServiceNow).
• Excellent analytical and problem-solving skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong customer service orientation, with excellent communication and interpersonal skills.
• Ability to work well in a fast-paced, team-oriented environment.
• Knowledge of ITIL principles and practices is a plus.

Person Specification

• Strong attention to detail and a commitment to delivering high-quality solutions.
• Proactive and self-motivated, with the ability to work independently and take initiative.
• Strong collaboration and teamwork skills, with the ability to work effectively with cross-functional teams.
• Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
• Adaptability and flexibility to quickly learn new technologies and applications.
• Strong problem-solving skills, with the ability to analyze complex situations and identify practical solutions.
• Strong commitment to providing exceptional customer service and support.

go to method of application »

Job Summary

• As an IT Security Engineer at Credit Direct Limited, you will be responsible for designing, implementing, and maintaining robust security measures to protect our critical IT infrastructure, data, and systems from potential cyber threats.
• You will collaborate with cross-functional teams to identify vulnerabilities, develop security policies and procedures, and implement security solutions. Your role will be crucial in safeguarding our organization against unauthorized access, data breaches, and other security incidents.

Job Responsibilities

• Conduct regular security assessments and vulnerability scans to identify potential risks and vulnerabilities within the IT infrastructure.
• Develop and implement security policies, procedures, and guidelines to ensure compliance with industry standards and best practices.
• Configure and manage firewalls, intrusion detection systems (IDS), intrusion prevention systems (IPS), and other security tools to monitor and protect the network.
• Monitor security events, analyze logs, and investigate security incidents to identify the root cause and recommend appropriate actions.
• Collaborate with internal teams to perform risk assessments and develop mitigation strategies to address identified risks.
• Conduct security awareness training sessions for employees to promote a culture of security awareness and best practices.
• Stay updated with the latest security trends, technologies, and threats, and provide recommendations for security enhancements.
• Participate in incident response activities, including containment, investigation, and recovery, in coordination with the IT and management teams.
• Work closely with application development teams to ensure secure coding practices and conduct security code reviews.
• Participate in the development and maintenance of disaster recovery and business continuity plans.

Job Requirements

• Bachelor's Degree in Computer Science, Information Security, or a related field. Relevant certifications (e.g., CISSP, CISM, CEH) are highly desirable.
• Minimum of 5 years of experience in a similar role
• Proven experience as an IT Security Engineer or in a similar role, with a strong understanding of information security principles and best practices.
• In-depth knowledge of network protocols, firewalls, IDS/IPS, endpoint protection, encryption technologies, and other security technologies.
• Experience with vulnerability assessment tools, penetration testing methodologies, and security incident response.
• Familiarity with security frameworks and standards (e.g., ISO 27001, NIST, PCI DSS).
• Strong analytical and problem-solving skills, with the ability to analyze complex security issues and provide effective solutions.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
• Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
• Strong commitment to maintaining the confidentiality, integrity, and availability of sensitive information.

Person Specification:

• Strong attention to detail and a proactive approach to identifying and resolving security issues.
• Ability to work both independently and collaboratively within a team.
• Strong ethical standards and a commitment to maintaining high levels of integrity and confidentiality.
• Continuous learning mindset and the ability to keep up with evolving security technologies and threats.
• Excellent problem-solving and decision-making skills, with the ability to analyze complex situations and recommend effective solutions.
• Flexibility and adaptability to changing priorities and business needs.

go to method of application »

Job Summary

• In this role, you will be responsible for overseeing the quality assurance process for our software development projects.
• You will work closely with developers, project managers, and other stakeholders to ensure that the software meets the required standards and specifications.
• You will also ensure necessary IT governance policies are in place and its processes are implemented.

Job Responsibilities

• Oversee all quality testing, maintenance, and deliverables associated with the organization’s information technology initiative.
• Oversee the quality assurance process for software development projects.
• Manage continuous quality improvement to ensure the delivery of the best possible IT products and services.
• Ensure that processes and practices are aligned across teams and providers to operate effectively and efficiently.
• Tests continuity management plans and procedures to ensure they address exposure to risk and that agreed levels of continuity can be maintained.
• Validate systems, products or services against user experience goals, metrics and targets.
• Collaborate with developers, project managers, product managers, and other stakeholders to ensure that the software/product quality meets requirements and specifications.
• Develop and drive implementation and standardization of QA processes.
• Review and approve QA plans and test cases.
• Identify and track quality assurance metrics, such as defects and test coverage.
• Coordinate and manage QA team members, including assigning tasks and reviewing their work.
• Lead the definition of policies, processes, strategies, standards, and guidelines using best practice frameworks, whilst reviewing current approaches and suggesting improvements.

Job Requirements

• Bachelor's Degree in Computer Science or a related field.
• 5+ years of experience as a QA engineer.
• Possess expert knowledge and experience with information technology testing applications.
• Practical experience analyzing data and translating the outcome to actions.
• Previous experience leading and managing a QA team.
• Strong understanding of software development processes and testing methodologies.

Experience:

• Leading complex, multi-disciplinary quality assurance technical projects using engineering expertise
• Ability to train, mentor, and coach large scale organization on technology best practices
• Performing deep dive technical solution analysis and design aligning to the overall quality assurance engineering strategy
• Collaborate with other functional teams on aspects of the feature or sub-system
• Develop and refine test cases for new products/features to ensure adequate test coverage
• Review existing tool sets and assist in proposing a framework for a world-class QA team that focuses primarily on developing automated testing tools.
• Experience in all QA cycle, such test plan creation, test case creation and execution and reporting are a must.
• Understanding of software testing lifecycles, in either agile or Waterfall environments.
• Thorough and detailed understanding of all phases the Software Development Lifecycle (SDLC), including Agile and Waterfall is required.

Required Knowledge, Skills & Competencies:

• Strong knowledge and understanding of automated testing.
• Knowledge of Load and Performance testing tools: (JMeter, Cypress, Soasta cloud test)
• Strong application and usage of API testing tools: (Post man, swagger, soapui, Apiary)
• Strong application and usage of Unit testing tools: (Junit,NUnit, PHPUnit, SonarQube, Code coverage).
• Strong application and usage of Test Management tools: (Mantis bug tracker, TestCollab, IBM Rational Quality manager, Jira).
• Strong application and usage of Functional testing tools: (Selenium, Cucumber).
• Strong application and usage of Multi-device testing tools: (DeviceAnywhere, Amazon device farm, Device emulators).

Person Specification:

• Have strong communication and interpersonal skills.
• Have excellent leadership and managerial abilities.
• Possess keen analytical and problem solving skills.
• Show critical thinking with great attention to details.
• Have excellent time management skills.

go to method of application »

Job Summary

• We are seeking an experienced Database Administrator with a minimum of 5 years of relevant experience.
• The ideal candidate will have expertise in managing and developing both MySQL and MSSQL databases, possess strong knowledge of SQL syntax, and demonstrate a deep understanding of database administration and development principles.

Job Responsibilities

• Manage and administer SQL database systems, including installation, configuration, and maintenance.
• Monitor database performance, identify bottlenecks, and optimize database systems for improved efficiency and reliability.
• Develop, implement, and maintain database solutions to meet business requirements, ensuring data integrity and security.
• Design and implement database structures, tables, views, stored procedures, and functions.
• Perform database backups, recovery, and restoration activities, ensuring data availability and reliability.
• Troubleshoot and resolve database-related issues, including performance tuning, query optimization, and debugging.
• Collaborate with cross-functional teams to analyze and understand data requirements and provide effective database solutions.
• Ensure compliance with data governance, security, and privacy policies and regulations.
• Stay updated with the latest trends, technologies, and best practices in database administration and development.

Job Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Minimum of 5 years of professional experience as a SQL Database Administrator
• Strong knowledge and experience in managing both MySQL and MSSQL databases.
• Proficiency in SQL syntax, query optimization, and database performance tuning.
• Experience in database design, implementation, and maintenance.
• Familiarity with database backup, recovery, and restoration procedures.
• Understanding of data security, access control, and database encryption techniques.
• Knowledge of database monitoring and diagnostic tools.

Experience:

• Minimum 5 years of experience as a SQL Database Administrator & Developer.
• Experience in managing and developing MySQL and MSSQL databases.
• Proven track record in database design, implementation, and optimization.

Required Knowledge, Skills & Competencies:

• Proficiency in SQL syntax and advanced query optimization techniques.
• In-depth knowledge of MySQL and MSSQL database management systems.
• Strong understanding of database administration principles and best practices.
• Familiarity with database backup, recovery, and disaster recovery procedures.
• Solid understanding of data security and privacy regulations.
• Excellent problem-solving and analytical skills.

Person Specification:

• Strong technical expertise in managing and developing MySQL and MSSQL databases.
• Proven ability to troubleshoot and resolve database-related issues.
• Excellent problem-solving and analytical skills.
• Detail-oriented with a focus on data integrity and security.
• Strong communication and collaboration skills.
• Ability to work effectively both independently and as part of a team.
• Self-motivated and proactive with a strong sense of ownership and accountability.
• Willingness to learn and stay updated with emerging database technologies and trends.