Latest Jobs at IT Horizons Limited

Job Summary

• We seek a highly skilled and motivated Team lead Security Presales Engineer to join our dynamic team.
• The ideal candidate will possess deep technical knowledge of cybersecurity/Network security solutions and be able to work closely with sales teams to drive the success of customer engagements.
• As a Security Presales Engineer, you will be responsible for delivering technical expertise, pre-sales support, and solution demonstrations to prospective clients while ensuring that their security needs are met effectively.

Key Responsibilities

• Lead & collaborate with sales teams to understand customer requirements and recommend appropriate security solutions.
• Lead & Conduct technical presentations, product demos, and workshops to highlight the value of security solutions to potential clients.
• Act as a technical point of contact during the sales cycle, providing subject matter expertise in security technologies.
• Work & Lead the sales team to create technical content for RFPs, RFQs, and proposals
• Create solution architectures, proof of concepts (PoCs), and proof of value (PoV) based on the identified needs and ensure the proposed security solutions integrate seamlessly with existing customer infrastructure
• Maintain in-depth knowledge of the organization’s security solutions and capabilities to provide technical leadership and guidance to customers
• Work closely with the engineering and product management teams to understand new product features and enhancements
• Drive customer satisfaction by working closely with the engineering team to understand new product features and enhancements
• Achieve financial targets for the solution areas under your management.
• Evaluate and optimize solution performance periodically in line with organizational goals.

Qualification & Skills

• Candidates should possess a Bachelor's Degree / Master's Degree
• CCNP or any industry security certification equivalent
• Proven experience in designing and architecting security solutions.
• Experience working with multiple OEMs and vendors in the security ecosystem.
• Ability to align technical solutions with business goals and financial objectives.
• Excellent communicator, Strong analytical and problem-solving skills with a customer-first mindset.
• Familiarity with creating BOMs, pricing strategies, and solution configuration. Evaluate and optimize solution performance periodically in line with organizational goals.
• Up-to-date understanding of technology trends and emerging solutions in the security domain.

go to method of application »

Position Overview

• You will be responsible for scoping, designing, and developing the Bill of Materials with pricing for solutions relating to Networks & Collaboration Solution and Intelligent Building Management System.
• You will architect for other areas of solution as the company deem fit from time to time.
• Your goal is to win the customer with innovative solutions that solve customers’ problems at a price point that gives competitive edge without compromising quality and integrity.
• You will interface with external vendors, OEM, and sales team in ensuring optimum performance of the solution areas under your portfolio.
• You will guide the company on technological trends in areas you manage from time to time.
• You will be responsible for achieving the financial target of the business for the area of solutions you manage.
• The performance of the solutions will be evaluated from time to time as deemed fit by the organization.
• You will be part of a team that is responsible for designing and developing scalable solutions that are in line with customer requirements.

Key Responsibilities

• Speaking with customers via email, phone, physical meetings for initial requirement capture
• Strong knowledge of Compute, Backup/DR, System and Microsoft Solutions.
• Knowledge of Network, Wireless, Collaboration, and Security Solutions.
• Maintain strong relationships with OEMs, in-market field sellers, partner under your area of concentration.
• Keep up to date with various OEM product announcements and sales incentives and programs under your area of coverage.
• Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by Presales Lead or Sales Lead.
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the organization
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported Opportunistically pursues additional business development opportunities within clients.
• Collaborates with sales to ensure these opportunities are effectively covered and advanced
• Maintains high customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame
• Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions.
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
• • Establishing the customer environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards
• Design and implementation of new solutions and improving resilience of the current environment
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
• Deliver Proof of Concepts (POC)
• Product presentations and demonstrations
• Support with technical qualification of sales opportunities
• Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.
• Recognize and actively seek ways to exploit IT to address complex business, organizational and
• technical issues
• Support of on-site engineers and end users/customer
• Provide Level 2/3 support and troubleshooting to resolve issues
• Liaising with project management teams, third-line engineers
• Configure and install various network devices and services as may be required
• Perform maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Investigate and resolve problems for services within your own area of responsibility; communicate to colleagues as appropriate, following ITIL processes; manage major network-related incidents and bring them to a satisfactory closure
• Liaise with vendors and other IT personnel for problem resolution
• Other duties may be assigned by your supervisor and management.

Qualification & Skills

• University degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or other related courses or numerate disciplines.
• Minimum of 5 years of experience
• MSc will be an added Advantage
• Virtualization Certificate (VMware/Microsoft/Nu tanix/RedHat), Storage Certificate (DellEMC/IBM/NETAP P), Server Certificate (DellEMC/IBM/HPE), Cloud Certificate (AWS/Azure/Oracle/G oogle), Backup Solution Certificate (CommVault/Veeam/Q uest/IBM/DellEMC/Sy mantec/Veritas), Network Certificate (Cisco/Fortinet/Brocad e), ITIL
• Good at organizing and multitasking and prioritize under pressure
• Able to explain technical problems in a simple term
• Work well with people and Willingness to travel
• In depth knowledge of the compute solution (server, storage, virtualization, cloud, backup, disaster recovery,converge/hyperconverge system,Microsoft solutions)
• Analytical and problemsolving ability.
• Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organization.
• Organizational skills and the ability to prioritize your workload.
• Proven hands-on experience on compute system projects
• VCP/MSCE/ITIL/NPP
• Hands-on experience with monitoring, compute system diagnostic and compute system analytics tools

go to method of application »

Job Summary

• The Collaboration Presales Engineer shall be responsible for all Presales activities involving solutions around Collaboration (Solution Architecting and Technology Sales) deliverables in the company.
• He is to coordinate his activities and ensure bids and solutions inquiries are attended to within the time committed to meeting customer business outcomes at the best possible price.
• He ensures the submission to bid desk/Sales account managers/executives is of high quality and positions ITH for a win against her competition.
• The technology focus is Collaboration and any technology solutions the company takes up at any time.
• He constantly advises the business on evolving technologies based on market trends and customer requests.
• He is responsible for driving OEM/vendor/Distributor engagement to ensure ITH is at the appropriate partnership level supporting her Business with customers.
• He is responsible for his financial target.

Key Responsibilities

• Participate and oversee all the unit’s Presales activities (Solution Architecting and Technology Sales on Collaboration).
• Participate and ensure the proper and cost-effective solution is always proposed to the customer.
• Directs the team to support sales in achieving company technology financial targets.
• Manages relationships and partnerships with OEMs, Vendors and Distributors.
• Plan and deliver technology workshops to customers to generate business opportunities.
• Constantly provide leadership and develop the team per market needs for technology delivery and global technology trends.
• Provides technical support for the Sales and Implementation in the review of new business.
• Builds relationships with customers and global partners, especially with Team Lead, Collaboration, resulting in superior solutions and deeper loyalty and adoption of ITH’s solutions.
• Perform other duties that the organization may assign.
• Provides in-depth knowledge and expertise on pre-sales and technical activities/ engagement.
• Provide the Team Lead, Collaboration with reports measuring business performance through data and metrics analysis and develop ways to improve processes.
• Oversee all research and development in line with the company's strategic plan and technology activities for enhancing existing and developing new products/services and advising on technical roadmap.
• Assess the business risks of new technical, commercial and partnership opportunities.

Qualifications & Skills

• University Degree in Computer Science, Technology related courses, Engineering, or other numerate disciplines
• A Master’s Degree in Business Administration, Information Technology or related fields from a recognized University will be an advantage.
• Minimum two years in an ICT Operating environment with hands- on experience in Network Administration, Network Collaboration, LAN/WAN optimization, Project delivery, technical solutions designing, and executive management
• Knowledge of programming language.
• CCNP - Collaboration
• CCNA