Latest Jobs at Flawless Skin By Abby Medspa

Description

• Flawless Skin By Abby Medspa is seeking a Patient Care Concierge to join our team. As the foremost skincare and aesthetics clinic in Nigeria, we are dedicated to ensuring our clients have a world-class experience. We offer an incredible array of aesthetic treatments to enhance the beauty of our clients, all while being pampered in our luxury clinic. As our Patient Care Concierge, you will be responsible for greeting and attending to clients, scheduling appointments and conducting consultations to help them achieve their desired results. You will be the face of the company and provide VIP treatment to our clients to ensure they have a memorable experience. If you have a passion for customer service and the aesthetic industry, we want you on our team.

Responsibilities

• Greet clients warmly and attend to their needs
• Schedule appointments and manage patient files accurately
• Conduct phone consultations to screen and schedule clients
• Assist with esthetician responsibilities including the setup and breakdown of treatment rooms
• Handle transactions including invoicing, billing, and insurance information
• Respond to client inquiries and issues promptly to maintain client satisfaction
• Interact with patients on their recovery, ensuring a successful and speedy recovery process

Requirements

• Bachelor's degree in a related field
• 2+ years of previous customer service experience
• Outstanding written, verbal and interpersonal communication skills
• Demonstrated customer service and sales skills
• Strong organizational and administrative skills with great attention to detail
• Passionate and knowledgeable about the health and wellness industry
• Ability to work in a fast-paced environment and adapt to change quickly.

Benefits

• Training & development
• Productivity Bonus
• Credit benefitts

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Description

• Flawless Skin By Abby Medspa is a premier hospital and healthcare provider that specializes in dermatology and aesthetic treatments. We are seeking a skilled and experienced Human Resources Manager to join our team. In this role, you will be responsible for overseeing and managing all aspects of our HR department, including recruitment, employee relations, benefits administration, compliance, and more. Additionally, you will serve as a strategic partner to our leadership team, providing guidance and support as we continue to grow and expand our business.
• As the ideal candidate, you should have a deep understanding of HR best practices and be comfortable working in a fast-paced environment. You should also have excellent communication skills, be a team player, and be able to build strong relationships with employees at all levels of the organization. You must also collaborate with various stakeholders to facilitate effective HR processes and contributes to creating a positive and productive work environment.

Responsibilities

• Develop and execute HR strategies and initiatives that align with the overall business objectives
• Manage the recruitment process, including creating job descriptions, posting job openings, screening resumes, and conducting interviews
• Oversee employee relations, including investigating and resolving disciplinary issues, complaints, and conflicts
• Administer employee benefits programs, including health insurance, leave policies, and retirement plans
• Ensure compliance with all legal and regulatory requirements related to HR
• Create and implement company policies and procedures
• Develop and maintain positive relationships with employees and management and act as a strategic partner to the leadership team

Requirements

• Bachelor's degree in Human Resource Management or related field
• At least 3 years of experience as Human Resources generalist, with experience in the healthcare industry preferred
• Strong knowledge of HR best practices and employment laws and regulations
• Excellent communication and interpersonal skills
• Proven track record of managing the recruitment process, including sourcing, interviewing, and evaluating candidates
• Experience with employee relations, benefits administration, and compliance
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate with employees at all levels.
• Strong attention to detail and accuracy in record-keeping and data management.
• Discretion and ability to handle confidential information with professionalism and integrity. Problem-solving and analytical skills, with the ability to identify issues and propose solutions.
• Adaptability and flexibility to work in a fast-paced and dynamic environment.

Benefits

• Training & Development
• Work From Home
• Paid Time Off
• Productivity Bonus
• Credit Benefit

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Description

• Flawless Skin By Abby Medspa is a premier medical spa that provides top-notch skincare solutions to its clients. We are currently seeking a Business Finance Manager to join our team. The successful candidate will be responsible for overseeing the company's financial activities and ensuring that the company's financial goals are achieved.
• The ideal candidate must have experience in finance and business management, strong analytical skills, and excellent communication skills. They will also have an eye for detail and be able to work well in a team-oriented environment.
• This is an excellent opportunity to join a growing company and significantly impact a dynamic and exciting industry.

Responsibilities

• Develop and establish financial policies and procedures.
• Set up, structure, and organize the framework of the Finance and Business Strategy department.
• Develop, implement, and manage financial planning, budgeting, forecasting, and reporting processes.
• Identify and pursue new business opportunities, partnerships, and collaborations that align with the company's growth objectives and financial strategy.
• Plan, design, and implement the company’s risk management processes.
• Prepare business plans, commentaries, and financial statements to facilitate decision-making.
• Provide relevant financial performance data to drive strategic decision-making in all business areas.
• Collaborate with internal stakeholders to optimize resource allocation and identify cost savings opportunities.
• Evaluate operational performance, identifying weaknesses and developing improvement strategies.
• Conduct research on industry trends and provide insights and recommendations for the company's future.
• Process monthly financial statements and reports.
• Manage and track the company's cash flow.
• Oversee the company's budget and forecasting processes.
• Ensure that the company's financial statements are accurate and timely.
• Ensure compliance with regulatory requirements and standards.

Requirements

• Bachelor's Degree in Finance, Accounting, or a related field.
• 4+ years of experience in Finance and Business Management in a corporate environment.
• Strong analytical skills and proficiency with financial modeling, excel & other financial software packages.
• Excellent communication skills, both oral and written.
• Detail-oriented with excellent organization and time management.
• Experience with financial planning, forecasting, and budgeting.
• Knowledge of accounting principles and practices.
• Experience in the healthcare and medical sector is an added advantage
• Strong ethic and willingness to go above and beyond to achieve business objectives

Benefits

• Competitive Salary
• Productivity Bonus
• Credit Benefit

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Description

• Flawless Skin By Abby Medspa is seeking a Customer Success Associate to join our team. In this role, you will help to build strong relationships with our clients, ensuring their satisfaction with our world-class skincare clinic. As the premier skincare and aesthetics clinic in Nigeria, we provide an incredible array of aesthetic treatments that will enhance our clients' look and help them feel their best. As our Customer Success Associate, you will be at the forefront of our mission to bring out what is most beautiful about each of our clients.

Responsibilities

• Build and maintain strong relationships with clients through regular communication and follow-up
• Respond to inquiries and provide exceptional customer service to our clients
• Educate clients on our products and services to ensure they make informed decisions
• Assist in scheduling and coordinating appointments for our clients
• Resolve customer complaints in a professional and timely manner
• Collaborate with other team members to ensure a seamless client experience
• Identify opportunities to improve the customer experience and share recommendations with management

Requirements

• Bachelor's degree in a related field
• 2+ years of experience in customer service or a related role
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Positive attitude and passion for customer service
• Detail-oriented and organized
• Proficient in Microsoft Office and customer relationship management (CRM) software.

Benefits

• Training & Development
• Paid Time Off
• Productivity Bonus