Latest Jobs at EHA Clinics

Summary of Job:

the Operations Assistant reports to the Practice and QA manager of the Clinic. S/he will undertake all operational and clerical duties in line with her outline Job description, S/he will be the “face” of the organization to all visitors and will be responsible for creating the first impression visitors would have about the Organization.

Essential Duties and Responsibilities: To perform this job successfully, s/he must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Administrative Duties

• Receives and welcomes clients at the clinic

• Creating, updating, and maintaining low-level records and databases related to Odoo

• Generates final invoices for clients/patients 

• Responsible for filing itemized receipts and claims for submission to the respective insurance companies

• Assists in vendor identification and requesting & receiving RFQs for clinic purchases 

• Creates and updates vendor profiles on Odoo 

• Maintaining patient confidence by keeping their information confidential.

• Maintains important documents, files and records in an organized manner.

• Supports managers and employees through a variety of tasks related to organization and communication

• Responsible for providing information about the services and products of the Clinics when visitors make an enquiry.

• Attends to all phone calls made to EHA Clinics 

• Ensures compliance with all the safety procedures and keeping the management informed about any kind of unsafe situation.

• Responsible for conferring and coordinating with other departments.

• Updating job knowledge by participating in educational opportunities; reading technical publications; maintaining personal networks.

• Accomplishing organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Receives, sorts and distributes mail

• The task list is neither exhaustive nor restrictive and it is evolving.

• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

• Other duties as assigned from time to time

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.

• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.

• Adheres to Policies and Procedures.

• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Customer Service Requirements

• Must have excellent customer service skills and communication skills

• Must be able to plan and perform daily activities in an organized manner.

• Must be kind, compassionate, dedicated and patient.

• Must have the ability to handle different kinds of emotions as well as manage on the job stress.

• Must be focused, very detailed and be creative in making decisions.

• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.

• Must be able to review, analyze and respond to the different situation they encounter daily.

Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Professional Development

EHA Clinics requires all staff to keep their knowledge and skills up to date.

• • S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note 

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.

Work Experience: A minimum of two (2) year experience handling roles as a Personal Assistant, Front Desk Executive and  Customer Service in any reputable company 

Qualifications & Training

• Bachelor’s degree in Business Administration, Office Management & Technology, Public  Administration, Secretarial Studies or any management related field of study

Key Skills and Attributes: 

• Computer literacy

• Excellent Communication

• Working Under Pressure

• Humane, Empathetic and Supportive Bedside Manner

• Leadership and Teamwork

• Problem solving and Initiative

• Time Management and Organization

• Attention to Detail 

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Summary of Job:

The Dentist will perform general clinical dentistry procedures such as exams, direct and indirect restorative work, tooth extractions and any other dental procedures. S/he will also provide endodontic care, perform crown and bridge procedures and provide fixed and removable prosthodontics care.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Dentist Duties

• Meeting with patients to discuss and treat dental concerns, performing regular cleanings and other preventative procedures, and establish a plan for better dental hygiene.

• Performing dental procedures, such as extractions, root canals, and filling cavities.

• Correcting bite issues and overcrowding.

• Applying helpful agents to teeth, such as sealants or whiteners.

• Prescribing medications for dental problems, such as pain medications or antibiotics.

• Giving clients sedatives or anesthesia prior to administering treatments.

• Ordering diagnostic measures, such as x-rays, models, etc.

• Using tools, such as drills, probes, brushes, or mirrors, to examine and treat teeth and mouth.

• Keeping records relating to the oral health of patients and the treatments given to them.

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.

• Assess patient and family readiness and identifying learning needs.

• Lead/encourage multidisciplinary approach for patient’s discharge.

• Develop and implement the teaching plan utilizing patient education manual.

• Document patient and family education.

• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.

• Adheres to Policies and Procedures.

• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Customer Service Requirements

• Must have excellent customer service skills and communication skills

• Must be able to plan and perform daily activities in an organized manner.

• Must be kind, compassionate, dedicated and patient.

• Must have the ability to handle different kinds of emotions as well as manage on the job stress.

• Must be focused, very detailed and be creative in making a decision.

• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.

• Must be able to review, analyze and respond to different situations they encounter daily.

• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions

Professional Development

EHA Clinics requires all staff to keep their knowledge and skills up to date

• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note 

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.

• Audit of clinical practice and review of relevant literature. 

• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results

Work Experience: 

• Five(5) years post NYSC progressive experience in Dentistry within the private and public sector. Experience working with public health and health systems is an advantage.

Qualifications & Training:

• Bachelor’s degree from a program accredited by the Commission on Accreditation in Doctor of Dental Surgery or Dental Medicine degree.

• Possessing a certified and valid license with the Medical and Dental Council of Nigeria (MDCN) from a recognized institution.

Key Skills and Attributes: 

• Computer literacy

• Excellent Communication

• Working Under Pressure

• Humane, Empathetic and Supportive Bedside Manner

• Leadership and Teamwork

• Problem solving and Initiative

• Time Management and Organization

• Attention to Detail