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  • Posted: Nov 17, 2020
    Deadline: Nov 24, 2020
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  • We are a licensed broadband communications company dedicated to providing suitable connectivity solutions for any business. We leverage on a unique combination of industry experience and expertise to offer a bespoke service to well-grounded businesses. e.Stream Networks Limited uses the latest communications technology to ensure that effective communicati...
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    Territory Sales Manager

    Location: Victoria Island, Lagos
    Reports to: Chief Operating Officer- LTE

    Job Purpose

    • The incumbent is responsible for allocating area to Sales Representatives. Collecting Customers Feedback and Market Research as well as competitors’ activities.

    Duties and Responsibilities

    • Identify new business opportunities with new customers.
    • Increasing business opportunities through various routes to market.
    • Support sales forecasting and budgeting in line with the business needs
    • Assist in the creation of market campaigns to support brand development.
    • Keeping up data with Products and Competitors.
    • Allocating area to Sales Representatives.
    • Collecting Customers Feedback and Market Research.
    • Managing and motivating the team to increase sales and ensure efficiency.
    • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are offering.
    • Reaching the targets and Goals set for your territory.

    People Management:

    • Maintain good customer and staff relationship.
    • Ability to deal with customer demands and resolve issues in a positive way.
    • Excellent communication and presentation skills keeping up data with Products and Competitors.
    • Mapping of channel partners to different coverage area
    • Ensure that partners comply to all regulatory requirement in respect to KYC

    KPIs

    • Increasing business opportunities through various routes to the market (Online Sales, Channel Management). Achievement of 5 outdoor devices monthly, through online sales/Direct Sales
    • Dealing with some major Customer accounts yourself. (Super dealer management) attainment of 2 super dealers in his/her territory.
    • Keeping up data with Products and Competitors.
    • Allocating area to Sales Representatives.
    • Collecting Customers Feedback and Market Research.
    • Team members clarity on roles, responsibilities and performance
    • Quality, timeliness and effectiveness of Channel sales strategy and functional plans developed and the level of alignment with the eStream vision and mission
    • Timeliness and accuracy of reports
    • Channel Partner/ Super Dealer retention ratio
    • Channel Partner/Super dealer satisfaction ratio.
    • Efficiency of order planning and management process of SIM cards, devices etc.
    • In store expansion activities (No of new locations sourced and activated)
    • Strict compliance to eStream administrative policy.
    • Strict compliance to eStream ISO 9001 Procedures.

    Requirements
    Education & Work Experience:

    • Graduate with a B.Sc. or HND in ICT, Social Science, Art, Engineering or relevant discipline (Minimum of Second Class or equivalent)
    • Minimum of 5 to 7 years’ Experience in sales & Marketing and sales
    • Exposure, Customer Focused and goal oriented and sales driven
    • Applicants must be resident in and around Lagos Island, Ajah, Ikoyi, Lekki and Environs.

    Competency, Skills & Certifications:

    • Relevant Professional Certificate will be an added advantage
    • Advance Negotiation Skills.
    • Leadership Skills.
    • Good interpersonal Skills.
    • Presentation Skills.
    • Customer Oriented Skills.
    • Team Management Skills
    • Territory Management
    • Account management

    Working Conditions

    • The incumbent may be required to travel out of station often.

    Physical Requirements:

    • This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the physical and mental demands.

    go to method of application »

    Channel Partner Executive

    Location: Victoria Island, Lagos
    Reports to: Regional Sales Manager

    Job Purpose

    • The Channel Partner Executive is responsible for identifying and recruiting new channel partners, supervising sales activities of partners, Ensuring activation of devices, recharge and dealer pick-up    

    Duties and Responsibilities
    Strategic Insight and Integration:

    • Increasing market penetration/share through the development of trade partners.
    • Responsible for implementing the road map on how to drive sales and revenue for the retail business through the channel vertical
    • Creating market awareness by branding dealers/resellers shop.

    Technical / Analysis and Problem Solving:

    • Keeping up data with Products and Competitors.
    • Mapping of channel partners to different coverage area
    • Ensure that partners comply to all regulatory requirement in respect to KYC

    Leadership:

    • Responsible for the overall performance of the Channel Partner vertical.
    • Training and development of channel partners

    Interpersonal, Relationship Management & Collaboration:

    • Tracking and monitoring channel partners’ inventory.
    • Keeping trade partners abreast of organizational development.
    • Escalate Partner/customer impacting issues not within control to technical unit.

    Customer Focus:

    • Provide and get feedback from Partners  
    • Ensure customer satisfaction and manage Service Level Agreements with third party vendor

    Requirements
    Education & Work Experience:

    • Graduate with B.Sc. or HND in ICT, Social Science, Art, Engineering or Relevant discipline (Minimum of Second Class or equivalent)
    • Minimum of 3 to 5 years’ experience in sales & Marketing.
    • Experience in telecommunication
    • Membership of a relevant professional body is an added advantage.

    Competency, Skills & Certifications:

    • Global or Local Certification Marketing (CIM, NIMN)
    • Market Intelligence
    • Advance Negotiation Skills.
    • Leadership Skills.
    • Good interpersonal Skills
    • Proficiency in Microsoft Suite
    • Relationship Management
    • Business Communication
    • Presentation Skill
    • Territory Management
    • Relationship & People Management

    KPIs

    • 95% growth in subscriber’s base through Channel Partners
    • 50% growth in revenue generation through Channel Partners
    • 81% target met for the assigned channel partners.
    • 81% sales quota achieved in designated partner accounts
    • Number of new partners sourced monthly
    • Ratio of active vs inactive partners
    • Channel Partner retention ratio
    • Channel Partner satisfaction ratio.
    • Create high level customer experience/customer satisfaction
    • Collecting dealers/resellers feedback and market research.
    • Strict compliance to eStream administrative policy.
    • Strict compliance to eStream ISO 9001:2015 Procedures

    Working Conditions

    • The incumbent may be required to travel out of station often.

    Physical requirements:

    • This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the physical and mental demands.

    Direct reports:

    • Area/Regional Sales Manager

    Method of Application

    Interested and qualified candidates should send their Applications to: careers@estreamnetworks.net using the Job Title as the subject of the email.

    Note: Only qualifed candidates will be shortlisted.

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