Latest Jobs at Danish Refugee Council (DRC)

Overall purpose of the role:

The overall purpose of the role is to conduct protection monitoring and evidence-based activities within communities and camps of implementation including quantitative and qualitative data collection. The role is furthermore responsible for the delivery of protection information dissemination among communities and the provision of awareness raising and risk mitigation sessions on protection-related topics. The role is vital for linking vulnerable communities to relevant services through referrals and provision of Individual Protection Assistance for individuals at immediate risk.

Job Responsibilities:

• Conduct protection monitoring activities within communities and displacement camps in line with existing SOPs and sampling strategies; and collect data on the individual and community-level, including through observations, household surveys, Key Informant Interviews, and Focus Group Discussions etc.
• Disseminate protection information, provide awareness raising and risk mitigation sessions on key protection issues based on identified needs and in line with developed materials
• Identify and refer persons with protection or other needs to appropriate services in line with safe identification and referral principles
• Regularly record, track and follow-up on referrals using the Referral Information Management System (RIMS
• Collect information, update and maintain a service mapping and referral pathway at community level
• Maintain good relations with communities and key stakeholders in areas of operation through regular engagement
• Provide and track regular protection situation updates based on feedback from communities, other key stakeholders and observations
• Identify and maintain relationships and regular communication, provide trainings and regularly exchange and share information with community focal points
• Provide individual protection assistance (IPA) to eligible individuals with urgent protection needs, set a clear protection objective and or outcome and follow-up on the impact of assistance
• Collect, store, maintain and analyze protection data produced through protection monitoring, community consultation, RIMS, individual protection assistance in line with safe and ethical information management principles.
• Draft individual workplan and participate in regular supervision, information sharing and coordination meetings.
• Support the Protection Team Leader with reporting processes, budgeting, needs and gaps assessments where relevant.
• Support the implementation of monitoring and evaluation frameworks to assess the impact of activities and projects.
• Support the mainstreaming of protection principles to DRC’s program, including partners and local community.
• Ensure the proper documentation of data collected (hard and soft copies) during protection activities (attendance sheets, permission slips, consent, referrals etc.)
• Use information management tools and online platforms (KOBO, sharepoint) for timely and accurate data entry of activities. In collaboration with PIM specialist, make sure data is properly entered, accurate and complete, to ensure proper analysis of the data.
• Perform any other duties relating to the nature of the job as directed by Protection Officers, Team Leader and the Protection Manager.

The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Experience and technical competencies:

To be successful in this role we expect the following:

Required:

• Bachelor’s in social work, Law, Counseling, Psychology or other related field
• Minimum of 1 year experience in protection monitoring, community-based protection, including community engagement, outreach, awareness raising, providing cash and in kind assistance for protection and safe identification and referrals
• Excellent understanding of protection and do no harm principles;
• Excellent contextual understanding and knowledge of protection environment in area of implementation;
• Good understanding of data collection methods;
• Experience working with diverse communities in various settings;
• Excellent facilitation and sensitization skills, good understanding of key protection issues in Michika and Madagali LGA.
• Knowledge of and commitment to principles of confidentiality, respect, non-discrimination, safety and inclusion;
• Excellent communication and psychosocial first aid skills;
• Excellent interpersonal and problem-solving skills, creativity and flexibility;
• Comfortable in a multi-cultural environment, flexible working hours and able to handle pressure well.
• Computer literacy (Microsoft Word and Excel)
• Previous experience in international organizations and humanitarian settings is a plus.

Desirable:

•  Knowledge of protection activities
•  Knowledge of Northeast Nigeria States languages including Hausa is an added advantage.
• Good IT skills (especially MS Office) and KOBO Collect App.
• Highly self-driven while striving for perfection under minimum supervision.

Education: (include certificates, licenses etc.)

• BA. /BSc. in relevant fields (sociology, social work, psychology, education, Law, Counselling, Human Rights and Development studies etc.)
•  Alternatively: experience as DRC Protection field worker.

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Overall Purpose of the Role

The position within the scope of DRC’s Protection projects, we plan, implement and follow-up on PSS activities (Level 1, 2and 3), facilitate access to services through the referral system, sexual and gender-based violence prevention, and awareness-raising. S/he will ensure the quality of the planning, implementation and follow up on all aspects of sector activities being implemented by DRC. Develop and maintain good relations with the persons of concern, relevant stakeholders, and other humanitarian actors, to support adequate implementation and coordination of DRC’s protection activities. The Protection Officer will be responsible for the supervision of the protection activities and team on his/her areas of responsibility.

Job Responsibilities

Programme Quality and Implementation: 

• Plan and conduct group sessions on psychosocial first aid (PFA).
• Plan, facilitate and provide culturally and age-appropriate PSS activities and positive coping mechanisms activities
• Awareness-raising sessions regarding the availability of mental health, psychosocial support, and protection services.
• Identify and refer cases for more specialized case management services.
• Plan and participate in capacity building, trainings as needed and required.
• Support the supervisor in compiling regular reports (weekly, monthly, quarterly)  to provide information on activities conducted and topics discussed
• Maintain effective working relationships with all relevant stakeholders including other NGOs, civil society groups, authorities, etc.
• Develop/contribute to developing and continuously updating a service mapping system detailing available services and assistance in DRC areas of operation and ensuring follow-up of referrals in a timely manner
• Support protection teams efficiently and confidentially in referring cases
• Close cases when the objectives in PSS intervention plan have been met and no further needs have been identified
• Conduct capacity building training in psychosocial support services and other safeguarding action for community based volunteers and other relevant stakeholders
• Ensure adherence to DRC policies and code of conduct
• Ensure activities are recorded and documented accurately and in a timely manner
• Participate in internal and external meetings as required by the Team Leader and Protection Manager
• Any other duties as may be assigned by the Protection manager, relevant to the achievement of protection objectives

Supply Chain/Finance

• Support the monitoring of financial commitments and expenditures against budgets and provide timely feedback on budget follow-up.
• Plan and coordinate proactively logistics and movements of staff from and to different operational areas
• Initiate procurements and ensure their execution as requested by the Protection Manager
• Support with the distributions, plans and coordination with logistics in a timely manner
• Support Protection Team leader and Manager on the administrative tasks related to requests to logistics/procurement
• Ensure compliance with guidelines on HR, admin, finance and logistics

The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Experience and technical competencies:

Essential: 

• Minimum of 3 years of relevant work experience in providing PFA services, PSS, social work, counselling, psychoeducation etc. and at least 1 year experience with an INGO, NGOs and or with local authorities in Nigeria.
• Strong understanding of protection issues including child protection and gender-based violence.
• Excellent analytical and reporting skills.
• Excellent interpersonal, oral, and written communication skills
• Knowledge of global MHPSS guidelines
• Ability to work both independently and as part of a team.
• Strong sense of personal integrity and understanding of confidentiality and ethics
• Proficiency in Microsoft Office Suite, Internet Explorer, Outlook/Exchange, Windows operating systems etc.
• Ability to maintain confidentiality and prioritize the safety and dignity of beneficiaries at all times.
• Capacity to work under pressure and willingness to work and live in a complex context.
• Commitment to learning and implementing organizational policies and procedures

Education:

• Bachelor's Degree in Law, Psychology, Social work, Social Sciences, Counselling, Education, Human Rights, Development Studies or relevant equivalent disciplines.

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Overall Purpose of the Role

Under the direct supervision of the PRoL Manager based in Mubi and the technical supervision of the PRoL Coordinator, the Protection Monitoring Team Leader will be primarily responsible for ensuring the overall implementation of protection monitoring activities at the field level in Mubi, Michika and Madagali LGA. Monitor and respond to the protection/human rights situation of people affected by crisis in these LGAs, while meeting quality standards. The Protection Team Leader will directly supervise the day to day work of the Protection Monitoring Assistants in these locations, providing guidance and support to the team in conducting mobile field visits to villages and communities, assessing the needs of the communities, households and individuals and referring urgent protection concerns to appropriate and specialized service providers (CP, GBV, Legal cases etc), strengthening existing community based protection committees and establishing new ones. Protection monitoring teams will also provide critical information on service provision and procedures to access services, counseling support and interventions with authorities and other stakeholders to mitigate risks. He/she will ensure proper coordination between all aspects of the protection program in the field allowing for an effective response and ensuring that principles of confidentiality and ethics are upheld throughout the program implementation.

She/he will develop and maintain good relations with the persons of concern (PoC), relevant stakeholders and other humanitarian actors, to support adequate implementation and coordination of DRC's protection activities. This role will have a base focus and will ensure compliance with DRC procedures and guidelines at the base level. The role will also contribute to the development of base strategies, which will be translated into action plans and day-to-day tasks.

Duties and Responsibilities:

Programming, and Operations

• Lead and ensure the smooth implementation of protection monitoring in assigned locations in line with agreed guidelines and SOPs.
• Identify sites/locations for protection monitoring activities and engage with local authorities and other key stakeholders to introduce monitoring activities to enable access to them.
• With guidance from the PROL Manager, establishes a monthly work plan for all protection activities including,
• Weekly activities plan and updates.
• A monthly Team plan and update
• Establish and monitor a monthly advocacy/networking plan
• Targets for cases received and processed by protection case management assistants
• Number of community outreach activities carried out by community mobilizers
• Targets of Protection monitoring tools administered
• Provide technical support to protection monitoring assistants and officers: updating service mapping, identifying referral pathways, guidance on referrals based on needs, revision of submitted data, and review of IPA submissions.
• Lead the consultations with affected communities when it comes to the design of protection monitoring activities.
• With the support of the protection team, organize joint analysis events at the area level.
• Prepare weekly and monthly work plans. Movement plans for the mobile protection monitoring team in collaboration with DRC implementing partners.
• Manages all requests for information/ intervention from the PROL Manager and/or the PROL Coordinator
• Ensure daily and periodical (monthly/quarterly/annual) reporting on the protection monitoring activities in the assigned location in line with project reporting requirements.
• Contribute to drafting of narrative reports.
• Support monitoring and evaluation exercises as advised by the Programme Development and Quality Assurance team.
• Support area-specific training.
• Identify and share recommendations on required project adaptation and timely inform about challenges in implementation.

Staff Management

• Plan/coordinate and oversee staff travel plans, leave schedules, staff training/development activities in coordination with the PRoL Manager.
• Lead and manage the Protection Monitoring team consisting of protection monitoring assistants and officers i.e. prepare monthly and weekly monitoring visit schedules, divide responsibilities, manage team’s workload, and participate in recruitments.
• Directly supervises the protection monitoring officers and assistants.
• Maintain open and professional relations with team members, promoting a strong team spirit, supporting professional development, and providing oversight and guidance to enable staff to successfully perform in their positions.
• Ensure timely completion and submission of monthly timesheets, probations reviews and annual performance reviews.
• Support program quality by guiding the team on the PRoL program SOPs, tools and guidance, as well as the SOPs and guidance of the National Protection Cluster and sub-Clusters, and other relevant clusters and technical working groups.
• If/as required identify staff performance issues and work with the PRoL Manager to address them.
• Hold monthly meetings with the protection team and individually to share updates, discuss challenges, provide technical guidance and successes.

Coordination and Representation

• Collaborate with DRC partner organizations ensuring smooth delivery of project activities considering the specific needs of partners vs project deliverables.
• Contribute to the development of tools and SoPs in support to the design and rollout of DRC- led protection monitoring.
• Participate in donor meetings upon request.
• Regularly participate and represent DRC in protection and local coordination meetings and other relevant forums.
• With the support of the Area Protection Team, maintain relations and share information with relevant stakeholders upon location.
• Engage with local authorities and other relevant protection stakeholders.
• Ensure integration and collaboration with other DRC sectors (WASH, Shelter, HMA, Economic Recovery).

Accountability

• Guided by the DRC Programme Handbook, continuously monitor and suggest relevant accountability initiatives in the field as well as strengthen the effort to document the impact of DRC activities in the area.
• Ensure that protection monitoring staff adhere to general protection, child protection, and GBV best practices and professional standards and principles through capacity-building and on-the-job support.
• Support programmatic learning based on project implementation and lead the generation of lessons learned and best practices at the area level.

Logistics/Procurement/Finance

• Closely collaborate with support services staff to support timely procurement and delivery of necessary project equipment and supplies for project activities. Initiate procurements and ensure their execution.
• Work closely with HR for administrative work. Ensuring a healthy, respectful, and productive working environment.
• Support the monitoring of financial commitments and expenditures against the project budget and provide timely feedback on budget follow-up.
• Plan and coordinate proactively logistics and movements of staff from and to different operational areas.

The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Experience and technical competencies:

Essential: 

• At least 4 years’ experience in planning, implementing, and evaluating Protection, Protection Monitoring Projects, and Programming with an INGO and or NNGO in Nigeria.
• IT skills: Good knowledge of MS Office software: Excel, Word, Outlook, PowerPoint, Data collection and analysis software.
• Ability to work both independently and as part of a team.
• Excellent reporting skills
• Minimum 1 year of supervisory/management of team experience.
• Experience in project management including project monitoring, reporting, data management and budgeting.
• Strong interpersonal skills and ability to maintain good communication channels with relevant stakeholders. 
• Ability to work under pressure, meet deadlines and willingness to work and live in a complex context.
• Strong time management skills, resourcefulness, and attention to details, especially data protection principles.
• Excellent interpersonal and communication skills and ability to work and integrate into a multicultural and diverse team.

Desirable:

• Project-related skills: Good knowledge of the project cycle management, project implementation and project follow-up.
• Leadership, people management and coaching skills

Education:

• University degree in the field of Social Sciences, Social work, Humanitarian studies, Law, Development Studies, or any other related fiel