Latest Jobs at ARM Hold Co.

Job Summary

• Generate and convert leads by upselling and cross-selling ARM’s products and services.
• Provide support to the Business Development Team within your location • Project a professional company image through phone interactions

Job Details

• Researching businesses, individuals, and industry trends to identify potential new clients and markets and ways to serve existing clients better
• Contacting potential new clients using phone and email to gauge interest and plan meetings
• Preparing client presentations and materials
• Meeting new and existing clients via call platforms
• Negotiating business terms with new and existing clients using phone, email, and meetings
• Working with senior team members to share ideas on how to win new business and service clients
• Sell Mutual Funds products. Cross sell and upsell
• Reactivate Dormant accounts and reduce existing by 10%
• Previous experience in a Sales/Business Development role would be an advantage
• Excellent interpersonal and communication skills
• Hard-working and target driven
• Ambitious career aspirations
• Highly motivated and able to work in a fast-paced environment
• Strong organizational skills

Requirements

Educational Requirement

• Bachelor’s degree in relevant disciplines.

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Job Summary

• Monitor and co-ordinate all activities of the Inbound/outbound calls’ platform and ensure accurate and timely information and quality service is delivered to all ARM customers and prospects. Generate and convert leads by upselling and cross selling ARM’s products and services

Job Details

• Respond to all enquiries, requests and complaints from prospects and customers via inbound/outbound calls.
• Acquire and actively seek to increase all knowledge available to be solution providers to customers.
• Create and ensure use of the knowledge bank for all products of the ARM group as a guide in customer  interactions.
• Actively cross sell and up sell ARM products via inbound/outbound calls.
• Actively promote customer acquisition, retention, loyalty, and advocacy via inbound/outbound calls with  clear financial measurements.
• Communicate effectively with all departments within the organisation to ensure adequate feedback is  received/provided to serve customers effectively. 
• Provide periodic reports to show statistical data of customers’ interactions with the organisation.
• Develop new strategies and respond positively to new initiatives brought into practice making sure they  easily become part of the superlative customer experience. 
• Provide weekly plan/reports and any other duties assigned by the Supervisor or Head of department

Requirements

Educational Requirements 

• BSC/BA/HND. 

Professional Requirements

• CRM Application usage
• Excel, Power-point, Power BI, 
• Client Management, Contact 

Experience Requirements

• Customer Experience Management
• People Management
• Emotional Intelligent. 
• Analytical Skill.

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Job Summary

• ARM Investment Managers is a wholly owned subsidiary of ARM Traditional Asset Management Company Ltd (ARMTAM); the largest non-bank financial services institution in Nigeria. We partner with our clients to protect their wealth for the future and bring immense value to transactions.
• Our Institutional Asset Managers work with Corporations (private or government) by taking the time to better understand their business to help optimize income/cash flow management and proper investment management thereby giving the corporations the freedom to pursue your strategic initiatives.
• The team has the primary responsibility of attracting and retaining clients, day to day interaction with clients and prospects and identifying and developing new opportunities to deliver superior investment solutions and the role of the relationship manager is to deepen relationship with our existing clients.

Job Details

• The relationship manager role is to deepen relationships with existing clients, and it must be evident in the additional inflows we receive. 
• Manage the key stakeholders in different mandates 
• Ensure adherence to the service level agreement with clients 
• Supervise the admin support staff to ensure we meet the service agenda for the business and clients etc 

Requirements

• A first-degree qualification in science, engineering, Finance or Social Sciences 
• Minimum of 3 – 5 years of professional working experience in the financial services industry 
• Relevant experience in Investment/Wealth Management or Financial Services 
• Strong business acumen to be able to recognize and interpret investment and commercial opportunities 
• Must have demonstrated ability to create sales/relationship opportunities with clients, prospects, and consultants within the institutional segment  
• Must have excellent presentation skills and in-depth product and broad investment knowledge 
• Familiarity and existing relationships with local and offshore institutional mandates. 
• Ability to quickly comprehend, filter complex information and escalate to other members of the team for follow ups. 

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Job Summary

• The Team Member, Retail Sales is expected to apply pro-active, methodical and innovative working practices to identify and develop renewable business opportunities, create and maintain strong client relationships, market and sell a range of financial products whilst providing best advice and a quality service.

Job Details

• Market and sell a range of financial products whilst providing best advice and a quality service.
• Execute business development strategies to attract and acquire new clients and manage existing relationships.
• Analyze clients’ financial needs, goals, sensitivity to risk and investment horizon
• Advise clients regarding the advantages and disadvantages of different investment strategies.
• Perform other duties as assigned by the Head, Investment Platform.

Requirements

•  Bachelor's degree 
•  Sound knowledge of investment products and markets and ability to apply this knowledge.
•  Experience in retail financial services and a proven track record in a Sales or target driven environment.
• Excellent interpersonal and communication skills to effectively uncover and resolve complex customer and employee issues.
• Excellent communication skills, common sense, and an empathetic ear
• Relationship management skills.
• Excellent people management skills.
• Ability to manage multiple priorities.
• Good appreciation and working knowledge of office productivity tools.
• Competitive drive and achievement oriented
• Motivation to learn, sell, and grow
• Good computer skills
• High degree of self-confidence