Jobs at the Concept Group

Job Summary

• We are seeking a proactive and detail-oriented Accounts Executive to manage financial records, support reporting, and ensure compliance with financial standards while providing insights to improve business performance.

Key Responsibilities

• Prepare monthly and annual financial reports
• Maintain accurate accounting records and monitor budgets
• Manage cash flow and support cost-reduction initiatives
• Ensure compliance with statutory and regulatory requirements
• Use accounting software and Excel to generate financial data and reports
• Liaise with auditors, banks, and regulatory bodies.

Requirements

• Degree / HND in Accounting, Finance, or related fields
• Strong knowledge of financial reporting standards
• Proficiency in Excel and accounting software
• High attention to detail and strong analytical skills.

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Description
What this role is about (In simple terms):

• You help the company decide the right prices.
• You look at:
  • What competitors are charging
  • Market trends
  • How pricing affects revenue and profit
• Then you share clear insights that help the business stay competitive and profitable.
• This is an analysis and strategy support role, not sales.

What you’ll do

• Track competitor prices and market trends
• Maintain and update pricing data
• Analyze pricing performance and margins
• Support pricing updates and simulations
• Work with Sales, Finance, Product, and Operations teams
• Prepare simple pricing reports for management
• Ensure pricing data is accurate and compliant.

Education & Experience

• Bachelor’s degree in Business, Economics, Finance, Marketing, Statistics, or related fields
• 2 - 4 years in pricing, data analysis, market research, or similar roles
• Experience with Excel, Power BI, or similar tools
• Certifications in data analytics or pricing are a plus.

Skills that matter:

• Strong Excel and data analysis skills
• Ability to spot trends and patterns
• Clear communication (explain numbers simply)
• Attention to detail
• Comfortable working across teams.

Transferable roles that fit
You should apply if you’ve worked as a:

• Business Analyst
• Data Analyst
• Market Research Analyst
• Commercial Analyst
• Revenue or Finance Analyst
• Sales Operations or Strategy Analyst.

Transferable skills that align:

• Data analysis and reporting
• Competitor or market research
• Financial or commercial analysis
• Cross-functional collaboration.

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Job Description

• Are you tech-savvy, analytical, and passionate about solving problems? We are looking for a proactive FCS Technical Support Officer to provide exceptional technical assistance to our Fuel Control Systems (FCS) clients.
• If you enjoy diagnosing hardware/software issues, supporting customers, and working with cross-functional teams to deliver seamless solutions, this role is for you.

Role Overview

• As the Technical Support Officer, you will serve as thefirst point of contactfor all FCS-related technical matters. You will troubleshoot system issues, onboard new clients, configure hardware, and analyze performance metrics to ensure client success and satisfaction.
• You will collaborate closely with the Research & Development, Implementation, Recovery & Control, and Customer Support teams to resolve advanced technical challenges and optimize operations.

Key Responsibilities

• Diagnose and resolve software and hardware issues
• Onboard new clients and manage account setup
• Configure hardware and resolve communication issues between systems
• Provide real-time support via phone, email, chat, and remote desktop tools (e.g., TeamViewer)
• Escalate complex technical issues to appropriate internal teams
• Prepare and share theft analysis, health check, and performance reports
• Monitor unit/client success rates and recommend improvements
• Maintain accurate documentation of issues and resolutions
• Ensure all tickets are properly logged and resolved within agreed timelines
• Provide guidance and training to clients on platform features.

Key Performance Indicators

• Client issue resolution rate
• Client retention and discontinuation prevention
• Quality and accuracy of technical reports
• Effectiveness of troubleshooting techniques
• Operational gap closure and system optimization.

Requirements

• B.Sc. in Electrical/Electronics Engineering, IT, Computer Engineering, or related field
• Minimum of 1 year experience in Technical Support
• Strong understanding of electronics, computer systems, and software platforms
• Proficiency in Excel and Google Sheets
• Familiarity with remote desktop applications (e.g., TeamViewer)
• Strong analytical and problem-solving skills
• Excellent communication skills
• High level of accuracy, organization, and attention to detail.