Jobs at Terre des hommes (Tdh)

General description of the position:

The Head of Base shall provide leadership in field humanitarian interventions in the assigned Field Office. The incumbent will work closely with the Head of Delegation, all the Support Departments (Administration, Finance, Logistics, Security, Compliance, MEAL, and Human Resources), and the Project Managers to ensure organization policies, processes, and procedures are followed. The Head of Base will ensure the needs of the office, guest houses, and other Tdh facilities are addressed promptly. He/she will also create and maintain close relationships with local government, Security Agencies, host community representatives, IDP representatives, local and international NGOs and international organizations, UN/UNDSS and other stakeholders.

Program & Management

• In coordination with the project manager, prepares, manages, and regularly updates the project activities work plan, ensuring timely and quality implementation in compliance with the defined project strategy as well as Tdh and donor guidelines.
• Attends regular meetings with the field supervisors/field staff to discuss programme progress, take corrective measures as required and develop action plans.
• Participates in the development of relevant activities, including monitoring, and assessment.
• Supervises field activities and movements of project staff.
• Support capacity building among project staff and ensure compliance and transparency.
• Contribute to drafting of project reports (including flash updates, weekly/bi-weekly, monthly, and end-of-project reports).
• Support assessment of risks in the areas of project implementation and support the drafting of context-specific Field Operational guide.
• Support building and maintaining productive working relationships with consortium partner leadership as well as other stakeholders at the field level.

Administration/Logistics/Finance

• Supervises the payment of volunteers and other support staff.
• Supports the PM during the recruitment process.
• Monitors the field staff's pending ageing and liaises with them to close the pending in accordance with the specified maximum aging in Tdh Control Model
• Collects and checks field financial documents (invoices, receipts, attendance sheets, etc) and forwards to Maiduguri finance office to ensure timely processing and payment of vendors.
• Ensure regular performance appraisal and career management of staff under supervision.
• Collects and checks field financial documents (invoices, receipts, attendance sheets, etc) and forwards to Maiduguri finance office to ensure timely processing and payment of vendors.
• Monitors the budget of financing contracts in his area of intervention: ensures budget compliance and delivers budgetary and financial monitoring (analyzing discrepancies and putting forward corrective measures to the Finance Coordinator;  monitoring project financial indicators )
• Supports operations teams in drawing up project budgets for new proposals.
• Prepares monthly cash flow forecasts for his area of intervention for transmission to the finance coordinator.
• Ensures that field teams and partners comply with Tdh and donor financial policies and procedures.
• Ensure a positive working environment and good team dynamics.

Logistics/supply:

• Oversee purchasing activities within the scope of projects, in collaboration with the logistics manager.
• Ensure compliance with procedures in accordance with internal rules and donor requirements while effectively managing assets, inventories, and equipment.
• Ensure the application and adherence to TdH's procedural manual in all activities related to procurement and logistics.
• Contribute to the development of project procurement plans gather the needs of the base and channel them to Logistics in the Maiduguri office.
• Supervise logistics related to the transportation of goods and persons onto the field.
• Ensure effective supervision of logistics activities for the base, ensuring smooth coordination between various departments and partners.
• Plan and oversee the supply chain for the base and projects.
• Coordinate with the Maiduguri team for procurement and transportation, including the movement of staff.
• Implement efficient stock management systems, including regular monitoring, stock reconciliation, and timely replenishment to prevent operational disruptions.
• Organize fleet management, ensuring there are enough vehicles available for all project activities.
• Ensure that drivers operate and maintain their vehicles according to the contract, including maintaining vehicle logbooks.
• Establish regular reporting mechanisms, provide detailed reports on logistic activities, costs, and performance indicators, and ensure continuous monitoring for improvement.

HR Support

• Be the focal point to explain and enforce HR policies and tasks – such as timely collection of timesheets and staff leave forms and forwarding them to the HR Department.
• Liaising with project managers for the payment of volunteers and daily workers.
• Conduct regular meetings with staff and liaise with the HR Department to solve HR-related issues, if any.
• Facilitate the recruitment process of staff in that work location, if necessary.
• Liaise with HR Department to arrange the arrival of a new staff.
• Liaise with HR Department, SSC, and Security Department in case of medical evacuation.

MEAL

• Provides support to the MEAL team as they conduct assessments of community needs, by providing input into the assessment, arranging the logistics of the visit, and supporting analysis of the assessment results.
• Provide input in the development of concept notes, proposals, intervention strategies and budgets taking into consideration community needs, cultural and environmental appropriateness, and feasibility.
• Consolidate from both centres and submit weekly, monthly, and quarterly narrative reports on field interventions.
• And any other task as assigned.

Office Management

• Daily maintain office premises to a high standard (maintenance, cleaning, etc.). Work closely with Logistics, Security, and SSC to address all identified needs.
• Supervise cleaners to ensure they complete their jobs thoroughly and professionally.

Security

• Serve as Security Focal point, working closely with Security Coordinator and HoD
• Regularly update context and analysis of the area’s security.
• Secures Tdh premises and personnel and ensures monitoring surveillance equipment; inspects office compound, equipment, and access points and entry gates.
• Ensure all staff know, practice, and follow all security standard operating procedures.
• Ensure Security guards are aware of their responsibilities and present 24/7 on duty; ensure the guards have the equipment necessary to perform their responsibilities.
• Ensure Tdh offices and GHs are well equipped with fire extinguishers, first aid kits and an emergency contact list.
• Ensure safe rooms are well equipped (IT, supplies etc)

Essential Requirement

• Work within the framework of Tdh Nigeria’s core values.
• Act as an ambassador for Tdh Nigeria, through professionalism and conduct.
• Adhere to all Tdh policies and procedures both technical and administrational.
• Undertake and apply learning from appropriate training and development programmes.
• Maintain and care for all equipment issued by Tdh Nigeria and for any losses or damages due to negligence you will be liable for repair or replacement.
• Previous similar role in the North East is an asset
• Applicant should preferably be an indigene of Borno State

The candidate MUST have the following:

Educational Background:

• A relevant bachelor's degree in fields such as Project Management, International Development, Humanitarian Assistance, or a related field.

Experience:

• Proven experience working in a similar role in the Northeast region, preferably in Borno State.
• Clear knowledge of the Humanitarian Development Program (HDP).
• Previous experience in a leadership or managerial position within a humanitarian or development organization.
• Familiarity with the security context in the area.

Skills:

• Strong program and project management skills, including the ability to develop, implement, and monitor project activities.
• Excellent communication and interpersonal skills for building and maintaining relationships with stakeholders.
• Proficiency in administration, logistics, and finance processes.
• Demonstrated ability to oversee and coordinate field activities effectively.
• Knowledge of Human Resources policies and practices.
• Familiarity with Monitoring, Evaluation, Accountability, and Learning (MEAL) processes.
• Sound knowledge of security protocols and procedures.

Other Requirements:

• Adherence to Tdh Code of Conduct and commitment to upholding Child Safeguarding Policy and PSEA principles.
• Understanding and adherence to Tdh administrative and logistical regulations and procedures.
• Capacity to work within the framework of Tdh Nigeria's core values.
• Previous experience in a similar role in the Northeast is considered an asset.
• Understanding of the local language(s) is an added advantage.
• Deliver any other tasks as assigned by the his/her Supervisor.

The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project's needs.

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General description of the position:

Under the supervision of the WASH Supervisor, The WASH Technical Officer will be responsible for the effective implementation of the WASH project-related activities by conducting and coordinating activities according to project standards, protocols, and timelines. The WASH Technical Officer will be responsible for the effective technical implementation daily in the area of all project activities aiming to secure technical quality using direct supervision and management of chlorination activities, construction, and rehabilitation of WASH infrastructures, and chlorination activities according to project standards, protocols, and timelines. This includes regular supervision and monitoring of technical project activities in the field of project implementation.

Responsibilities and tasks:

Project Management:

• Develop, implement, and monitor the WASH projects, by multiple objectives, activities, and targets outlined within current donor proposals and in line with projects’ budgets.
• Ensure that activities are appropriately monitored and evaluated and propose, and amendments to the WASH strategy, under the supervision of the Project Manager
• Conduct initial and regular assessments of the WASH projects with the Kobo toolbox tools and activities outcomes according to the M&E plan.

Project Strategy and Planning:

• In collaboration with the PM Wash, participates in designing technical aspects of the project and objectives for improved support to beneficiaries and contributes actively to its monitoring, evaluation, and revision.
• Participates in WASH capitalization, lessons learned, and handover reports.

Database:

• Oversees the implementation of the database tools.
• Ensures correct data protection procedures and filing.
• Provides data to the database tools for the M&E of the water quality activities, with a special focus on bucket and batch chlorination of hand pumps and boreholes, and the monitoring of the residual free chlorine and other water quality parameters of potable water.

Technical Competences:

• Experience in water quality testing protocol
• Ability to determine sanitation strategy in school and urban contexts.
• Knowledge in civil engineering and ability to do BoQs for WASH facilities such as latrines and showers and Boreholes.
• Prepare Drawings using AutoCAD, Specifications, and Bills of Quantities (BOQs) in coordination with the Tdh team.
• Coordinate and manage Tender procedures, evaluations, and analysis of received bids for rehabilitation works.
• Prepare and write Contracts for rehabilitation works and ensure that Tdh and local contract agreement clauses are respected.
• Monitor and inspect the progress of construction works, by making regular follow-up visits to construction sites and make sure that construction works are performed within the agreed deadlines.
• Check delivery of materials, overall supervision of the construction sites and make sure that works are done according to technical specifications and corresponding in terms of quality.
• Maintain proper records of all tests carried out to ensure quality compliance at construction sites.
• Certify all payments after verification of work performed at sites in coordination with the PM.
• Attend site meetings at regular intervals and distribute minutes of meetings.
• Advise on works that might eventually incur extra costs, on time (variations to the contracts, time, and cost, if any, shall be verified and an appropriate decision should be taken with the Tdh team)
• Propose recommendations related to improvement of methods and quality of works.
• Liaise with all relevant institutions to guarantee effective progress and conclusion of all construction on all sites including the defects liability period.

Capacity Building:

• Coordinates the capacity-building support to the WASH team, relevant local authorities, and community workers and community groups, as required by the project, particularly with the Local Authority.
• Provide technical support to WASH team members as needed.

Reporting:

• Provide compiled meeting minutes reports to the WASH Supervisor.
• Ensures monthly data analysis reports are submitted.
• Upon completion of the assignment, submit the handover report.
• Contributes to donor reporting upon request.
• Contributes to donor reporting requirements.

Mandatory Requirements

• Language Skills: Fluent in English, (speaking/reading/writing).
• Fluency in one or more of the local languages (Kanuri, Shuwa, and Hausa  preferred, plus others )
• Applicant should preferably be an Indigene of Borno State.
• Education Degree: B.Sc. or Higher diploma in  Geology, Civil and Water Resources Engineering.
• Work experience: Previous relevant experience in a WASH function and preferably in an NGO
• Knowledge & skills: Good analytical and writing skills.
• Computer skills: good knowledge of Microsoft Office Pack (Excel and Word and computer sciences).
• Other: Knowledge of humanitarian actors/Good management and pedagogical skills
• Minimum 3 years experience working with WASH TECHNICAL projects in a humanitarian/recovery context.
• Must know emergency Water supply, Hygiene, Sanitation requirements, and protocols.
• Familiarity with international minimum standards of Hygiene, Sanitation, and shelter service delivery (i.e., SPHERE) is an advantage.
• Must have previous experience in training and Training of Trainers.
• Excellent communication skills – written and spoken – in English required. 
• Fluency in one or more of the national/regional languages (Kanuri, Shuwa, and Hausa  preferred, plus others )
• Must be willing to work as a team member, take direction, and share technical skills with colleagues and counterparts.
• Computer literacy in word processing and spreadsheets is required, 
• Familiarity with AutoCAD Google SketchUp, and Google Earth is strongly desirable.

Assets:

• Other knowledge: Acquaintance with NGO rules, procedures, and regulations Interest:
• Work in the relief sector
• Strong motivation to help people in need.
• Transversal skills
• Honest and trustworthy
• Reliable, rigorous, and well organized
• Motivated and dedicated to his/her job.
• Ability to take initiative to deal with difficulties encountered in daily work.
• Ability to adapt or change priorities according to the changing situation.
• Autonomy, neutrality, hard worker
• Able to manage stress and pressure.
• Able and willing to learn to extend his/her scope of work.
• Able to manage priorities, take initiative, and work without constant supervision.

Security:

• Compliance with the Tdh code of conduct and child safeguarding policy
• Compliance with Tdh Security Regulations.
• Reports any security/safety incident and/or risk to his supervisor.
• Informs WASH staff on security rules defined.

Others:

• Undertakes all other duties that may be determined by the WASH PM, WASH Supervisor, or the Country representative, which are compatible with the job.
• Maintains and ensures a culture of strict confidentiality - inter Tdh staff and between Tdh staff and non-Tdh employees.
• Ensure adherence to Tdh standards and quality requirements in all the project activities.
• Adhere to and ensure the team under her/his responsibility follows Tdh administrative and logistical regulations and procedures.