Jobs at TeKnowledge

Overview

• We’re looking for a Senior Front End (Angular) Developer to be a key player in our Product Development Outsourcing business. Our developers love to learn and have a passion for technology.
• They’re known for their expertise in solving the most complex tech challenges while having fun and being part of a dynamic and collaborative team. In this role, you will join a team creating the financial services and banking industry of tomorrow, helping one of the country's tier one financial institutions.
• Based at our clients’ location, you’ll develop and support software applications to enable the organization’s consumers and merchants.  

Responsibilities

• Developing IT software solutions including APIs and microservices.
• Participate in and support the Agile framework roles of planning, programming, testing, and analysis.
• Provide ongoing level 2 support for IT software solutions.
• Participate in technical workshops and learning sessions with IT support stakeholders to ensure the continued stability and availability of developed software solutions.
• Define and implement detailed specifications in line with business requirements as informed by company and client needs.
• Troubleshoot obstacles and errors quickly and effectively in a scalable fashion.
• Actively seek out and implement improvements to process and development practices.
• Fulfill additional tasks as required by direct management.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or another related field.
• At least 4 years of direct programming experience in front-end development using the Angular Framework.
• Deep understanding of the software development lifecycle.
• Strong analytical and problem-solving skills.
• Excellent organizational skills as well as an ability to manage, prioritize, and execute multiple projects simultaneously and to a deadline.
• Comprehensive knowledge of front-end interfaces.
• Fundamental knowledge base of UX/UI and experience with user interface design.
• Ability to dissect, repair, and improve APIs using the Angular Framework.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience in the finance or fintech industry is a plus.
• Excellent communication skills and impeccable attention to detail.
• Professional fluency in English is vital, both written and spoken.
• Must have completed the compulsory 1-year NYSC or have an exemption certificate.
• A valid and up to date National Identity Card/NIMC slip is required upon commencement of this role.

go to method of application »

Overview

• We're seeking a Senior Manager for Product and Platforms Programmes to oversee the planning, execution, and delivery of complex, cross-functional technology programs.
• This role ensures alignment with strategic objectives, manages risks, and drives stakeholder engagement across multiple projects within the fintech ecosystem.
• The ideal candidate has extensive program management experience, strong leadership skills, and a deep understanding of technology delivery, including APIs, microservices, and digital channels.

Responsibilities

• Lead and manage multiple interrelated projects under a unified program strategy.
• Define program scope, goals, and deliverables in collaboration with stakeholders.
• Develop and maintain integrated program plans, timelines, and budgets.
• Monitor and report on program progress, risks, and issues to senior leadership.
• Coordinate across project managers, product owners, and technical teams.
• Ensure compliance with governance frameworks and delivery standards.
• Facilitate decision-making and remove roadblocks to ensure successful outcomes.
• Drive continuous improvement and Agile adoption across delivery teams.
• Manage vendor relationships and third-party dependencies where applicable.

Qualifications
Education & Certifications:

• Bachelor’s Degree in Computer Science, Business, Engineering, or related fields
• PMP, PgMP, SAFe, or equivalent program management certification preferred.

Experience & Skills:

• 7+ years of experience in program or project management in a technology or fintech environment.
• Proven track record of delivering large-scale, multi-stream programs.
• Strong understanding of Agile, Scrum, and Waterfall methodologies.
• Experience with APIs, microservices, and digital channels is highly desirable.
• Proficiency in program management tools (e.g., MS Project, Jira, Azure DevOps).
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving capabilities.

Personal Attributes:

• Strategic thinker with a results-driven mindset.
• Strong interpersonal and negotiation skills.
• High emotional intelligence and adaptability.
• Ability to thrive in a fast-paced, dynamic environment.

go to method of application »

Overview

• We're seeking a Training and Knowledge Manager to lead the development, delivery, and governance of training programs and knowledge management systems across the organization.
• This role ensures that operations staff—from frontline support to back-office functions—are well-equipped with the skills, knowledge, and tools they need to perform efficiently, consistently, and in alignment with business objectives.
• The successful candidate will collaborate closely with subject matter experts, product and technology teams, and process/service owners to keep training and knowledge materials accurate, relevant, and aligned with evolving business processes.

Responsibilities

• Design, lead, and continuously improve the training strategy for operations teams, aligned with business goals, service standards, and regulatory requirements.
• Lead the strategy, implementation, and ongoing management of the organization's knowledge management system (KMS).
• Oversee the development and delivery of onboarding, role-based, and cross-functional training programs to support growth, quality, and efficiency.
• Identify learning gaps and implement competency-based learning paths and certification frameworks.
• Establish training metrics, track outcomes, and measure effectiveness through KPIs, feedback, and performance data.
• Own and govern the operations knowledge base, ensuring content is current, structured, accurate, and easy to navigate.
• Promote a self-service culture by improving knowledge accessibility and usability for frontline teams.
• Act as a change agent during process rollouts, system upgrades, or new platform releases by delivering enablement strategies that ensure successful knowledge sharing and adoption.
• Collaborate with department heads, vendors, and SMEs to identify knowledge gaps and training opportunities.
• Serve as the central point of contact for all training and knowledge-related inquiries.

Qualifications
Education & Certifications:

• Bachelor’s Degree in Knowledge Management, Information Science, or related field.
• Experience with Learning Management Systems (LMS) administration.
• Familiarity with UX/UI principles for designing intuitive knowledge portals.
• Certified Professional in Learning and Performance (CPLP) – ATD.
• Knowledge-Centered Service (KCS) Certification – Consortium for Service Innovation.
• Certified Knowledge Manager (CKM) – KM Institute.
• Instructional Design Certification – ATD or equivalent.
• ServiceNow Certified Implementation Specialist – Knowledge Management (preferred if using ServiceNow).
• Microsoft Certified: SharePoint Administrator Associate (preferred if using SharePoint).
• ITIL Foundation (for process alignment and service management).

Experience & Skills: 

• 7+ years of experience in training, knowledge management, or learning & development, with at least 3 years in a leadership or strategic role.
• Proven success designing and leading training programs and knowledge strategies at scale in a fintech, digital services, or high-volume operations environment.
• Strong background in managing or governing knowledge bases, SOP libraries, and structured content.
• Expertise in managing and optimizing Knowledge Management Systems (KMS) such as Confluence, SharePoint, or ServiceNow Knowledge.