Jobs at TeamAce Limited

Job Summary

• As the Brand & Communications Strategist, you will develop and execute creative brand communication strategies that strengthen brand visibility, engagement, and customer connection across digital channels.

Responsibilities

• Develop and implement brand communication strategies aligned with the company’s goals and target audience.
• Create engaging written content, marketing copies, social media content, and campaign materials that reflect the brand voice.
• Develop innovative content ideas and concepts for social media, email campaigns, websites, and other communication platforms.
• Plan and execute email marketing campaigns, including content development, audience engagement, and performance tracking.
• Lead content creation initiatives, working on creative concepts, storytelling, and digital campaigns to improve brand awareness and engagement.

Requirements

• Bachelor’s Degree in Marketing, Communications, Mass Communication, English, Business Administration, or a related field.
• Proven experience in brand communications, creative directory, content marketing, copywriting, or digital marketing.
• Strong content writing and copywriting skills with excellent command of English.
• Hands-on experience with email marketing, content strategy, and content creation.
• Creative thinker with strong ability to generate fresh content ideas and develop engaging brand campaigns.
• Strong communication, research, storytelling, and project management skills.

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Job Summary

• The Portfolio Growth Officer will be responsible for managing and growing an assigned portfolio of inactive, dormant, underutilised, and growth-potential merchants.
• The role involves identifying the reasons for inactivity, resolving customer challenges, driving credit facility utilisation, and building sustainable merchant relationships.
• The successful candidate will focus on reactivating existing merchants and increasing portfolio utilisation, rather than acquiring new customers.

Responsibilities

• Manage assigned inactive, dormant, suspended, underutilised, and growth-potential merchant accounts.
• Identify reasons for merchant inactivity and develop appropriate reactivation strategies.
• Drive first and repeat drawdowns while ensuring sustainable utilisation of approved credit facilities.
• Build and maintain strong relationships with assigned merchants through regular communication and targeted field visits.
• Assess merchants’ business conditions, financing needs, facility usage and repayment history to identify growth opportunities.
• Conduct field visits to verify businesses, strengthen merchant relationships, and resolve issues requiring physical intervention.
• Work with Credit, Risk, Operations and Retention teams to resolve KYC, documentation, repayment and account-related issues.
• Monitor early-stage repayments and escalate delinquent accounts in line with approved procedures.
• Maintain accurate records of merchant activities, portfolio performance and customer interactions.
• Identify opportunities to improve portfolio revenue, merchant retention and repeat utilisation.
• Ensure all portfolio activities comply with company policies, credit controls and operational procedures.

Requirements

• Bachelor’s Degree or HND in Business, Finance, Economics, Marketing or a related discipline.
• Minimum of 3 years’ experience in relationship management, field sales, SME lending, portfolio management, or financial services.
• Good understanding of merchant businesses, working-capital needs, customer activation and repayment management.
• Strong customer relationship management, communication, negotiation, and problem-solving skills.
• Demonstrated ability to manage customer objections and convert opportunities into measurable business outcomes.
• Proficiency in Microsoft Excel, CRM systems, and performance tracking tools.
• Ability to work independently in a target-driven environment.
• Willingness to travel regularly and work across assigned commercial territories.
• Key Performance Indicators
• Successful reactivation of inactive and dormant merchants.
• First and repeat drawdown conversion.
• Growth in utilised balances and portfolio revenue.
• Maintaining good repayment quality after merchant reactivation.
• Effective and timely resolution of customer and account-related issues.
• Reduction in repeated merchant inactivity.
• Accurate portfolio records and compliance with approved processes.

Benefit
N50,000 transport allowance.

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Job Summary

• As the Accountant, you will manage the company's financial transactions, reconciliations, reporting, and compliance activities while ensuring accurate financial records and effective financial controls within the travel agency operations.

Responsibilities

• Prepare and maintain accurate financial records, management accounts, budgets, and periodic financial reports
• Manage accounts payable and receivable, invoicing, cash flow, bank reconciliations, and daily financial transactions
• Reconcile airline, ticketing, vendor, and customer accounts while promptly resolving financial discrepancies
• Ensure compliance with tax, statutory, audit, and internal financial control requirements
• Monitor expenses, revenue, and financial performance while providing timely financial information to support management decisions.

Requirements

• Bachelor's Degree or HND in Accounting, Finance, or a related field; ICAN certification is an added advantage
• Minimum of 3 years' accounting experience, with relevant experience within a Travel Agency or Travel & Tourism business
• Strong knowledge of financial reporting, reconciliations, taxation, accounts payable/receivable, and financial controls
• Proficiency in accounting software and Microsoft Excel; experience using AirBooks software is an added advantage.