Jobs at Taxify

You will:

• Support all taxify's business operations in Lagos
• Onboard new drivers to Taxify platform
• Figure out the logistics of how many drivers are needed where and when
• Create loyal fans by handling customer queries like a boss
• Train & monitor drivers to ensure quality service

We really want you to:

• be good at customer support, sales and negotiations
• like data and analytics with strong excel skills
• be a hustler, not stopping after 20 obstacles a day
• have excellent spoken and written English
• be passionate about new technology and ridesharing

We offer:

• Motivational base pay and company stock options
• Amazing experience working in one of the fastest growing start-ups in the world
• Unique opportunity to shape the transport industry in Lagos
• No corporate BS
• Benefit from working with a super motivated and talented team
• Flexible working hours
• Free taxi rides!

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You will:

• Represent Taxify in any English spoken market, primarily the local market at first
• Support all Taxify users and help them get the most out of our apps
• Create loyal fans by showing them we really care
• Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify's customer support
• Be a key player in building a support team in a challenging hypergrowth environment

We really want you to:

• Understand what does outstanding customer support look like and be ready to go the extra mile
• Be always ready to put customers first, be passionate about helping others
• Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
• Be a hustler, not stopping after 20 obstacles a day
• Have excellent spoken and written English, any other language is a plus
• Be passionate about new technology and ridesharing

We offer:

• Competitive salary
• Amazing experience working in one of the fastest growing start-ups in the world
• Unique opportunity to shape the transport industry in EMEA
• No corporate BS
• A super motivated and talented team to work with
• Flexible working hours
• Free Taxify credit