Jobs at SycamoreNG

Responsibilities

• Supervise and care for infants and young children throughout the day.
• Feed, change, and maintain children's hygiene as required.
• Organize age-appropriate play and learning activities.
• Ensure the creche remains clean, safe, and well-organized.
• Monitor children's health and promptly report any concerns.
• Maintain daily attendance and care records.
• Communicate effectively with parents regarding their children's well-being.
• Follow all health, safety, and child safeguarding procedures.
• Support emergency response procedures when necessary.

Requirements

• Minimum of SSCE, OND, or a relevant childcare qualification.
• Minimum of 5 years' experience working in a creche, nursery, daycare, or childcare setting.
• Basic knowledge of child development and childcare practices.
• First Aid certification is an added advantage.
• Good communication and interpersonal skills.
• Patient, compassionate, and trustworthy.
• Ability to maintain confidentiality and professionalism.

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Job Responsibility
Credit Underwriting:

• Review and analyse loan applications to determine borrowers' creditworthiness and repayment capacity.

Due Diligence & Verification:

• Conduct thorough KYC and customer verification before recommending credit facilities.
• Review credit bureau reports and investigate adverse findings or inconsistencies.
• Verify employment, business operations, income sources, bank statements, addresses, and other relevant information.
• Identify discrepancies, suspicious documentation, misrepresentation, and potential fraud indicators.
• Escalate significant red flags to the appropriate Risk, Compliance, or Management team.

Credit Policy & Risk Management:

• Ensure all underwriting decisions comply with SycamoreNG's credit policy and approval framework.
• Identify policy exceptions and ensure they receive the appropriate approval.
• Assess concentration, indebtedness, repayment capacity, and other relevant credit risks.
• Ensure conditions precedent are satisfied before recommending disbursement.
• Contribute to the review and improvement of underwriting policies, processes, and credit assessment models.

Portfolio Monitoring;

• Monitor the performance of assigned loan portfolios and identify early warning signs of deterioration.
• Review existing facilities for renewals, restructures, modifications, and additional exposures.
• Provide insights on emerging credit risks and recurring causes of delinquency.
• Work with the Risk and Recovery teams to improve portfolio quality.

Documentation & Reporting:

• Ensure credit files are complete, accurate, and properly documented.
• Review loan documentation and facility terms before disbursement.
• Prepare regular reports on underwriting volumes, approval rates, declines, exceptions, turnaround time, and portfolio performance.
• Support internal audits, compliance reviews, and regulatory examinations.

Stakeholder Management:

• Work closely with Sales, Relationship Managers, Credit Operations, Recovery, Compliance, Legal, and Finance teams.
• Challenge incomplete or weak credit proposals professionally and objectively.
• Communicate credit decisions and recommendations clearly to relevant stakeholders.
• Maintain independence and sound judgment when making lending decisions.
• Assess applicants' income, cash flow, financial statements, bank statements, credit history, existing obligations, and overall financial position.
• Review consumer, SME, and other assigned loan applications based on applicable credit policies.
• Prepare clear and well-supported credit appraisal reports and recommendations.
• Approve, decline, or escalate applications within assigned approval limits.
• Identify risks and recommend appropriate mitigants, loan structures, conditions, and security requirements.

Requirements

• Bachelor's Degree in Finance, Accounting, Economics, Banking, Business Administration, or a related discipline.
• Experience in commercial banking, digital lending, or fintech environments is strongly preferred.
• 3–5 years of relevant experience in credit underwriting, credit analysis, risk management, banking, microfinance, or fintech lending.
• Proven experience underwriting consumer and/or SME loans.
• Strong understanding of credit assessment and lending principles.
• Good knowledge of KYC, credit bureau checks, fraud detection, and credit documentation.
• Ability to analyse financial statements and bank statements.
• Strong understanding of lending policies and risk management principles.
• Proficiency in Microsoft Excel and relevant credit/lending systems.
• Strong analytical and numerical skills.
• Excellent attention to detail.
• Strong written and verbal communication skills.
• High level of integrity and sound independent judgment.

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Key Responsibilities

• Serve as First Line of Response for IT Support
• Carry out Audits of System activities to ensure compliance to organisational Policies
• Diagnose, repair, and maintain laptops, desktops, and other IT equipment.
• Install, configure, and troubleshoot network systems (LAN, WAN, routers, switches Firewalls).
• Maintain and monitor access logs to ensure secure use of systems and devices.
• Carry out installation, updates, and management of organizational IT devices.
• Provide user support for hardware, software, and connectivity issues.
• Ensure timely backup and recovery of important data and systems.
• Maintain an inventory of IT equipment, licenses, and warranties.
• Implement security best practices in device Management.
• Prepare technical reports and documentation of IT activities and incidents.

Qualifications & Skills

• Bachelor’s degree in Information Technology,  Computer Science, or related field (or equivalent experience).
• Proven experience in laptop/desktop repair and maintenance.
• Strong knowledge of networking principles and troubleshooting.
• Experience with operating systems (Windows, macOS).
• Familiarity with IT asset and device management.
• Excellent troubleshooting and analytical skills.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.

Preferred Certifications (not mandatory):

• CompTIA Network+
• Cisco CCNA