Jobs at Procept Associates Professional Services Limited

We are seeking an experienced and knowledgeable IT Governance Specialist to join our client's team in the telecommunications industry and ensure effective governance and compliance of IT policies, processes, and procedures within the organization. As an IT Governance Specialist, you will play a critical role in establishing, implementing, and maintaining IT governance frameworks to support the organization's IT strategy, security, and regulatory requirements.

Job Description

You are responsible for the following:

• Establish policies, guidelines, and procedures that align with industry best practices to ensure effective IT governance.
• Monitor and assess the organization's compliance with IT policies, procedures, and relevant regulations; identify gaps and recommend corrective actions to address non-compliance issues.
• Conduct IT risk assessments to identify potential risks and vulnerabilities in IT processes and systems; collaborate with relevant teams to develop risk mitigation strategies and ensure the organization's IT assets are adequately protected.
• Assist in the development, review, and enhancement of IT policies and procedures, considering emerging technology trends and changes in the regulatory landscape.
• Collaborate with IT leaders and stakeholders to support strategic decision-making processes.
• Ensure that IT initiatives and projects are aligned with the overall IT strategy and business objectives.
• Establish key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of IT governance processes; prepare reports and present findings to senior management.
• Oversee IT vendor management processes, including vendor selection, contract negotiations, and performance evaluations, to ensure compliance with established governance standards.
• Develop and conduct training programs to raise awareness and understanding of IT governance policies and procedures across the organization.
• Continuously review and improve IT governance processes, incorporating industry best practices and lessons learned from previous experiences.
• Collaborate with internal and external audit teams to facilitate IT audits and ensure compliance with audit recommendations.

Qualifications

• First degree in Computer Science or IT related fields.
• 5 - 10 years of experience as an IT Governance Specialist or in a similar role, with a focus on developing and implementing IT governance frameworks.
• Sound knowledge of IT governance principles and industry standards, e.g. ITIL
• Familiarity with risk management, compliance monitoring, and audit processes in the IT domain.
• Strong analytical and problem-solving skills, with the ability to assess complex IT governance issues and recommend practical solutions.
• Excellent communication and presentation abilities, with the capability to convey complex technical concepts to non-technical stakeholders.
• Ability to work collaboratively and build effective relationships with multi-functional teams and senior management.
• Strong attention to detail and a commitment to upholding the highest standards of IT governance and compliance.
• ITIL4 Foundation mandatory
• Related ITIL V3 Practitioner Certification is desired

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We are seeking a highly skilled and results-driven Project Manager to oversee and deliver IT projects for our client in the telecommunications Industry. As a Project Manager (IT), you will be responsible for planning, executing, and closing projects while ensuring they are completed on time, within scope, and within budget. Your role will involve collaborating with multi-functional teams, stakeholders, and vendors to achieve project objectives and drive continuous improvement in project management practices.

Job Description

You are responsible for the following:

• Develop detailed IT project plans, including scope, timelines, budgets, and resource allocation, in collaboration with key stakeholders and team members.
• Lead the project team in executing IT project tasks according to the established plan; monitoring progress, resolving issues, and managing changes to ensure successful project delivery.
• Identify potential risks and develop mitigation strategies to minimize project disruptions.
• Maintain clear and consistent communication with project stakeholders, providing regular updates on project status, risks, and milestones.
• Monitor project expenses and ensure adherence to the allocated budget; Identify cost-saving opportunities without compromising project quality.
• Ensure project deliverables meet established quality standards; implementing quality control measures and conducting regular reviews to verify project compliance.
• Inspire and motivate project team members, fostering a collaborative and high-performing work environment.
• Maintain comprehensive project documentation, including project plans, progress reports, and post-project evaluations.
• Identify areas for process improvement within the project management lifecycle. Implement best practices and lessons learned from previous projects.

Qualifications

• First degree in Computer Science or IT related fields.
• Master's degree is desired.
• 5-8 years of experience as a Project Manager in the IT industry, successfully delivering complex IT projects.
• Strong project management skills, including project planning, execution, risk management, and stakeholder communication.
• Excellent leadership and team management abilities, with a focus on building cohesive and productive teams.
• Solid understanding of IT infrastructure, software development, and other relevant technology domains.
• Familiarity with project management tools and methodologies (e.g., Agile, Scrum, etc.)
• Exceptional communication and interpersonal skills, capable of collaborating with diverse teams and stakeholders.
• Strong problem-solving and decision-making capabilities, with attention to detail.
• ITIL4 Foundation mandatory
• Related ITIL V3 Project Management Certification is desired.
• Project management certifications is mandatory (e.g., PMP, PRINCE2)

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We are currently recruiting to fill the role of Head, Global Presales/Delivery whose diverse and critical responsibilities encompass overseeing the presales and delivery functions of the company across all African markets. This position requires a forward-thinking professional with a strong blend of technical expertise, strategic vision, and leadership abilities to drive growth and customer satisfaction.

Job Description

1. Develop and implement an effective global presales strategy to drive revenue growth and market expansion, including market research, competitor analysis, and solution design.
2. Lead and mentor a team of presales professionals, providing guidance, coaching, and fostering a culture of continuous improvement.
   • Act MD surrogate in events/meetings where he is unavoidably absent.
3. Collaborate with sales teams to understand client needs, participate in client meetings, and assist in crafting tailored solutions that align with client objectives.
4. Oversee the global delivery operations, ensuring that projects are executed on time, within scope, and to the highest quality standards. Drive efficient resource allocation and project management.
5. Foster multi-functional collaboration between presales and delivery teams, ensuring seamless transition from pre-sales to project delivery.
6. Sales Support:
   • Support the sales of the company services to existing and new clients – from lead generation to closing.
7. Manage key client’s account.
8. Establish and maintain quality assurance processes, tools, and standards to ensure the highest level of service and customer satisfaction.
9. Define and track key performance metrics to assess the success of presales and delivery initiatives and continuously optimize processes.
10. Evaluate and implement relevant technologies and tools to enhance presales and delivery capabilities.
11. Stay abreast of industry trends, emerging technologies, and competitor offerings to shape product development and go-to-market strategies.
12. Develop and manage the presales and delivery budgets, ensuring cost-effective operations.
13. Build and maintain strong relationships with key clients, acting as a trusted advisor to address their needs and concerns.

Qualifications

Education, Qualification and Certification

• Bachelor’s degree in numerate sciences including computer sciences, business administration, accounting, economics, etc
• Master’s degree in any business-related field is an advantage
• Demonstrable experience in five or more of the following domains/practices:
• Business Advisory
• Service Management
• Business Continuity
• Information Security
• Project Management
• Business Analysis
• Enterprise Architecture
• ISO Standards and other best practice frameworks
• Ability to conduct training in three of these domains is also mandatory.

Skills, Experience and Attributes

You need 5 to 10 years experience (either as a leader or team member) and also require:

• Ability to work in a team
• Excellent interpersonal skills
• Communication (both oral and written) skills
• Creativity and innovation
• Problem-solving and strategic planning ability;
• Excellent quantitative and analytical reasoning
• Confidence, flexibility and ability to cope with pressure and challenges
• Commercial awareness and understanding of business environments.
• Proficiency in the use of Microsoft Office (Word, Excel, Powerpoint) is vital