Jobs at Prestigious Consulting Group

Description 

• Answering telephone calls, responding to queries, and replying to emails.
• Preparing expense reports and office budgets.
• Managing office supplies and ordering new supplies as needed.
• Systematically filing important company documents.
• Forwarding all correspondence, such as letters and packages, to staff members.
• Scheduling meetings and booking conference rooms.
• Hiring maintenance vendors to repair or replace damaged office equipment.
• Assisting the HR department with job postings and interviews.

Requirements

• High School Diploma or GED.
• Bachelor's Degree in Business Administration or Business Management is advantageous.
• Proven experience working in an office environment.
• Proficiency in all Microsoft Office applications.
• Working knowledge of business management.
• The ability to multitask.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.

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Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• High School Diploma, General Education Degree, or equivalent.
• 1 - 2 years work experience.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

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Responsibilities

• Determining the kind of treatment required to eliminate a particular type of pest.
• Advising customers on the kind of treatment required to eliminate identified pests.
• Inspecting customers’ premises to identify pest problems.
• Filling out all necessary paperwork upon completion of each job.
• Communicating with office staff in order to schedule services with customers.
• Applying suitable pesticides to infested areas by following the label instructions and complying with safety procedures.
• Responding to customers’ requests for various pest control services.
• Identifying opportunities to sell additional company services and products.
• Adjusting chemical mixtures according to the size of the infested areas.

Requirements

• Candidates should possess a High School Diploma
• 1 - 2 years work experience.
• Proven pest control experience.
• Licensed to perform pest control.
• The ability to work in all weather conditions.
• Excellent problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.