Jobs at Oludidit

Role Overview

• The sales and marketing officer, is to generate new business opportunities and play a vital role in enhancing the brand's market position through effective business development and brand strategies.

Job Duties/ Responsibilities / Accountabilities

• Drive increased revenue and profit generation to achieve business growth, by at least 20% annually
• Work with the sales and marketing lead to develop and implement effective marketing strategies to increase brand visibility, reach and desired market position.
• Conduct product demonstrations to showcase the unique features and benefits of our gift and stationery items.
• Utilize innovative techniques to engage customers and drive sales conversion.
• Implement control systems to monitor and optimize product inventory and sales performance.
• Stay updated on market trends and competitor activities to identify areas for improvement.
• Collaborate with the existing teams to develop compelling marketing campaigns and promotions.
• Provide valuable feedback to improve product development and enhance competitive offerings.
• Contribute to the overall growth and profitability of the company by achieving revenue targets.
• Stay informed about industry best practices and emerging trends in marketing and sales.
• Maintain confidentiality and protect the organization's value by handling sensitive information appropriately.
• Initiate and maintain business relationships with all vendors (manufacturers, distributors and all middle men).
• Propose potential business deals and product distribution channels, by researching, contacting potential partners and exploring opportunities.
• Screen potential business deals by analyzing market strategies, deal requirements and projected financial earnings/expenditure by, evaluating options and resolving internal priorities, and subsequently make recommendations to the marketing lead.
• Close new business deals by coordinating requirements; developing and negotiating contracts, and integrating contract requirements with business operations.
• Manage the relationship with the customer pre and post payment, ensuring goods are delivered promptly

Professional Requirements

• Bachelor’s Degree in Marketing, Management, Business Administration or any relevant discipline
• A minimum of 5 years’ experience, in a similar managerial position is required
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.

Key Competencies / Skills:

• Superb stakeholder and relationship management skills
• Excellent project management skills
• Strong analytical skills and data-driven thinking
• Excellent negotiation skills, with a track record of successfully pitching for new business
• Ability to thrive in a fast paced environment
• Superb proposal writing and reporting Skills.

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Role overview

• The incumbent will be responsible for maintaining the image of the business, and will be the first point of contact for the organization; answering inquiries and providing information about the company with the utmost professionalism.
• The incumbent will also be responsible for upselling, crossing selling and generating sales leads.

Job Duties / Responsibilities / Accountabilities

• Promptly respond to sales requests and general enquiries across all platforms
• Maintain the image of company; working with the utmost professionalism in both communication and personal appearance
• Manage the front office, and walk in guests/customers
• Promptly resolve client feedback or dispute
• Answer and route all calls and emails to the respective units within the business
• Research, identify and engage prospective clients with the aim of lead conversion to sales.
• Work with other departments to achieve consolidated marketing strategies
• Ensure an unbroken flow and perfect interpretation of client orders across respective departments
• Work with the Operations department to update and manage client database
• Supervise third party companies directly connected with product delivery to customers
• Manage all social media presence of the brand in alignment with the brand language, culture and personality
• Under the supervision of the marketing lead, manage live and online corporate events
• Research, recommend and adopt best practices for client retention and relationship management
• Appropriately file all documents for easy retrieval
• Work with the operations department to ensure stock and inventory are updated daily
• Work on special projects as assigned by the supervisor
• Maintain professional and technical knowledge of Customer Satisfaction by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.

Professional Requirements

• Bachelor’s Degree in any discipline,
• Any related professional qualification would be an added advantage
• Minimum of 4 years relevant experience.

Key Competencies / Skills:

• Excellent customer service skills
• Knowledge of the MS Office Suite
• Effective written and verbal communication skills
• Ability to multi-task effectively
• Ability to effectively analyze, plan and organize
• Ability to work in a Team.