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  • Posted: Oct 10, 2024
    Deadline: Not specified
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  • Noemdek's advisory practice was established to support international strategic advisory firms with relevant local expertise. We are able to deliver on our promise to our partners because we have a strong team of people trained at some of the world's top universities who have immersed themselves in the Nigerian business community. In addition to partnering...
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    Client Service

    Responsibilities:

    • Build and nurture strong relationships with clients, serving as their primary point of contact throughout their journey with the company.
    • Address client inquiries, concerns, and feedback promptly, providing accurate information and ensuring client satisfaction.
    • Understand client travel needs and preferences, collaborating with internal teams to deliver high-quality transportation services.
    • Proactively identify opportunities to offer additional services, such as premium packages or customized travel solutions, enhancing client value.
    • Maintain a comprehensive understanding of the company's services, continuously updating knowledge to enhance client interactions.
    • Prepare and present tailored service offerings to clients, highlighting the company’s strengths and competitive advantages.
    • Monitor and analyze client satisfaction metrics, and implement feedback-driven improvements to elevate the overall client experience.

    Requirements:

    • Bachelor’s Degree in Business Administration, Marketing, Communication, or a related field.
    • Proven experience in client service or customer support roles, preferably within the transportation or hospitality industry.
    • Excellent verbal and written communication skills, with the ability to engage with diverse client groups.
    • Strong problem-solving skills, capable of resolving client issues swiftly and effectively.
    • Exceptional organizational skills, with strong attention to detail and the ability to manage multiple client accounts simultaneously.
    • Proficient in CRM systems and Microsoft Office Suite.
    • Self-motivated, adaptable, and able to thrive in a fast-paced, dynamic environment.
    • A client-centric mindset with a passion for delivering exceptional service experiences.

    go to method of application ยป

    Financial Analyst (Madison & Park)

    Job Description:

    As a Financial Analyst at Madison & Park, you will be responsible for analyzing financial data, providing insights, and supporting key financial decisions. You will collaborate with various teams to ensure the financial health of the organization and contribute to its overall success.

    Responsibilities:

    • Develop and maintain financial models and forecasts to support strategic and operational decision-making.
    • Conduct in-depth financial analysis, including variance analysis, cost analysis, and profitability analysis.
    • Provide accurate and timely financial reports to management, highlighting key insights and trends.
    • Analyze company performance and financial trends to identify areas for improvement or cost-saving opportunities.
    • Collaborate with various teams to develop and implement financial plans, budgets, and forecasting processes.
    • Assist in the preparation of regular financial statements and regulatory reporting.
    • Monitor financial transactions, ensuring compliance with relevant accounting principles and guidelines.
    • Stay up-to-date with industry trends, best practices, and regulatory changes to help drive financial strategy.

    Requirements:

    • Bachelor's degree in Finance or Accounting (MBA or Master's in Finance or Accounting in an added advantage).
    • Minimum of 3 years of experience in financial analysis or a similar role.
    • Solid understanding of financial principles, financial statements, and accounting standards.
    • Proficient in financial modeling and using financial analysis tools.
    • Strong analytical skills with the ability to interpret complex financial data.
    • Excellent attention to detail and data accuracy.
    • Proven ability to work effectively in a fast-paced, results-oriented environment.
    • Strong communication skills to present complex financial information concisely.
    • Proficient in using financial software and advanced Microsoft Excel skills.
    • Professional certification such as CFA or CPA is a plus.

    Method of Application

    Use the link(s) below to apply on company website.

     

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