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Michael Stevens Consulting is an international Human Resource Development & Management Consulting practice firm, with offices in Lagos, Port-Harcourt and Calabar, as well as in Accra, Ghana. Plans are at advanced stage to open subsidiaries in The Gambia, Sierra-Loan and Liberia.
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Job Description
- The Aviation Specialist will leverage industry expertise to deliver tailored strategies and solutions that promote the bank’s growth in the aviation sector.
- The role focuses on building new business connections while nurturing existing relationships with key stakeholders to drive revenue and strengthen the bank’s market share in the sector.
Duties & Responsibilities
- Identify and engage potential clients, leveraging industry networks to generate new leads and grow the bank’s aviation portfolio.
- Develop and maintain relationships with existing customers and industry stakeholders
- Work with relevant stakeholders to develop innovative offerings for operators in the aviation industry.
- Act as a trusted advisor to customers in the aviation industry, providing insights and tailored financial solutions.
- Drive revenue growth by identifying high-value opportunities within the aviation sector.
- Monitor the performance of aviation industry-related portfolios to identify growth opportunities.
- Gather and analyze feedback from customers in the aviation sector to refine the bank’s offerings.
- Establish partnerships with regulators, aviation sector associations, and allied industries.
- Provide training for internal teams on aviation sector dynamics.
- Represent the bank at aviation industry events and forums.
- Ensure compliance with aviation industry regulations and standards in all client engagements.
- Stay abreast of trends and innovations in the aviation industry and provide regular reports/updates for management attention.
- Any other duties as assigned by Management from time to time.
Key Performance Indicators
- % increase in revenue generated from the aviation industry.
- # of new aviation clients onboarded.
- Growth rate of aviation-related loans, deposits, or financial products.
- % of aviation clients retained.
- # of tailored financial products successfully implemented for aviation clients.
- Market Share Growth
- Adherence to all aviation sector-related financial regulations.
- # of strategic partnerships established with aviation industry associations or stakeholders.
- # of new or enhanced products introduced to the aviation industry.
- Timely rendition of relevant reports
- Customer Satisfaction Score
- Quality of leadership and management as evidenced by managerial cohesiveness, effectiveness and unity of purpose around the corporate vision.
Minimum Education Qualifications
- Minimum educational level - Bachelor’s Degree in in Finance, Economics, Business Administration, or related field.
- Previous Work Experience Requirements
- Minimum requisite experience -10 -15 years working experience in the aviation sector or financial services focusing on aviation clients.
Key Competency List:
- Knowledge
- In-depth knowledge of global and local aviation laws and compliance requirements.
- Understanding of the operational and financial needs of airlines and aviation service providers.
- Awareness of the value chain in aviation.
- Knowledge of Bank’s products and services, operating environment and major business transaction dynamics.
- Knowledge of Financial Analysis and report writing and presentation skills
- Ability to design, select and monitor high performance teams and utilize effective leadership styles for these work teams.
Skills / Competencies:
- Maturity and Confidence (complimented by humility)
- Poise, Smart and Presence
- Sense of Humour
- Emotional Stability
- Excellent marketing/selling and negotiation skills
- Interpersonal skills.
- Versatile with banking regulations.
- Good written and oral communication skills and depth in PC skills
- Excellent Credit Analysis and Appraisal skills.
- Excellent customer relations and service excellence skills
- Leadership & Supervisory skills and performance management skills.
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Job Overview
- The successful candidates will be responsible for selling high-end luxury properties to high-net-worth Nigeria that want to own properties in the UK or invest in the UK property market.
- This role requires a deep understanding of the luxury real estate market, exceptional sales skills, and the ability to build and maintain relationships with high-net-worth clients.
Responsibilities
- Build and maintain relationships with high-net-worth clients, understanding their needs and providing tailored property solutions.
- Identify and engage high net worth individuals interested in luxury properties.
- Market and sell properties and ensuring high standards of service and presentation.
- Negotiate and close sales of properties.
- Leverage your knowledge of the Nigeria property market, particularly prime central areas, to provide insightful advice and drive successful transactions for clients.
- Collaborate with the team to develop and implement effective sales strategies and marketing campaigns.
- Manage client communications, prepare sales documentation, and ensure all administrative tasks are completed efficiently.
- Provide excellent customer service throughout the sales process.
- Stay up-to-date on market trends and property values.
- Collaborate with marketing and listing agents to promote luxury properties effectively.
Education, Qualification and Experience
- A very good First Degree
- Minimum of 5 years experience in the sale of high-end properties for Luxury Real Estate firms.
Skills:
- Proven track record in luxury real estate sales.
- Strong network of high-net-worth individuals.
- Excellent communication and negotiation skills.
- Ability to work independently and as part of a team.
- Knowledge of the luxury real estate market in Nigeria and potentially internationally.
- Proven experience in selling high-end new homes, with a deep understanding of the UK property market.
- Demonstrated ability to work with high-net-worth individuals and deliver exceptional customer service.
- Exceptional sales and negotiation skills, with a track record of meeting and exceeding targets.
Benefits
- The remuneration for this position is very attractive and includes performance incentives based on sales achievements in foreign currencies.
- Official Car for work
- Working Monday - Friday onsite
- Work in a vibrant and exciting industry with opportunities for international exposure.
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Job Summary
- The Head of Savings and Direct Sales will lead the strategic development and execution of the bank’s savings products and direct sales initiatives.
- This role is responsible for driving customer acquisition, increasing deposit mobilization, enhancing customer experience, and achieving sales and profitability targets for the retail banking segment.
Key Responsibilities
Strategy Development and Execution:
- Develop and implement strategies to grow the bank’s savings portfolio and expand the direct sales channel.
- Design and refine savings products to meet customer needs and align with market trends.
- Establish annual sales targets and drive team performance to exceed objectives.
- Analyze market data and competitor trends to identify growth opportunities.
Sales Leadership:
- Oversee and manage the direct sales team, ensuring effective training, motivation, and performance management.
- Develop and execute sales campaigns to drive product uptake and customer engagement.
- Implement strategies to optimize cross-selling and upselling opportunities.
Development and Management:
- Collaborate with product teams to design competitive savings products that cater to various customer segments.
- Monitor the performance of savings products and recommend improvements.
- Ensure compliance with regulatory requirements and internal policies in product offerings.
Customer Experience and Retention:
- Lead initiatives to improve customer satisfaction and loyalty within the savings portfolio.
- Oversee customer onboarding processes to ensure a seamless experience.
- Develop strategies for customer retention and long-term relationship management.
Reporting and Performance Monitoring:
- Provide regular reports on sales performance, savings growth, and other key metrics to senior management.
- Use data-driven insights to refine strategies and improve operational efficiency.
- Ensure the team adheres to risk management and compliance standards.
Key Performance Indicators (KPIs)
- Growth in savings deposits and customer base.
- Achieon rate of savings customers.
- Performance of the direct sales team.
- Customer satisfaction and net promoter score (NPS).
Qualifications and Requirements
Education and Experience:
- Bachelor’s degree in Finance, Business Administration, Economics, or a related field (Master’s degree or MBA preferred).
- Minimum of 10 years of banking experience, with at least 5 years in a leadership role within retail banking.
- Proven track record in sales management, deposit mobilization, and product development.
Skills and Competencies:
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Data-driven decision-making and analytical skills.
- Deep understanding of retail banking products, customer behavior, and market trends.
- Ability to design and execute strategic sales initiatives.
- Knowledge of regulatory and compliance requirements in the banking sector.
Remuneration
- Competitive, based on experience and qualifications.
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Job Objective(s)
- The Mining Specialist will apply in-depth knowledge of the mining industry to develop strategies and provide solutions that align with the bank’s objectives.
- The role focuses on building new business connections while maintaining strong relationships with current stakeholders to maximize revenue and the bank’s market share in the sector.
Duties & Responsibilities
- Identify and onboard new clients in the mining sector through targeted prospecting.
- Develop and maintain relationships with mining firms and industry stakeholders
- Work with relevant stakeholders to develop innovative offerings for operators in the mining sector.
- Act as a trusted advisor to customers in the mining sector, providing insights and tailored financial solutions.
- Drive revenue growth by identifying high-value opportunities within the mining sector.
- Monitor the performance of mining sector-related portfolios to identify growth opportunities.
- Gather and analyze feedback from customers in the mining sector to refine the bank’s offerings.
- Establish partnerships with regulators, mining sector associations, and allied industries.
- Provide training for internal teams on mining sector dynamics.
- Represent the bank at mining industry events and forums.
- Ensure compliance with mining sector regulations and standards in all client engagements.
- Stay abreast of trends and innovations in the mining industry and provide regular reports/updates for management attention.
- Any other duties as assigned by Management from time to time.
Key Performance Indicators
- Increase in revenue generated from the mining sector.
- Of new mining clients secured
- Growth in mining-related loans, deposits, or financial products.
- Of mining clients retained year-on-year.
- Market Share Growth
- Adherence to all mining-related financial regulations.
- Of strategic partnerships established with mining associations or stakeholders.
- Of new or enhanced products introduced to the mining sector.
- Timely rendition of relevant reports
- Customer complaint level.
- Quality of leadership and management as evidenced by managerial cohesiveness, effectiveness and unity of purpose around the corporate vision.
Minimum Education Qualifications
- Minimum educational level: Bachelor’s Degree in Geology, Mining Engineering, Finance, or related discipline.
Previous Work Experience Requirements:
- Minimum requisite experience: 10 -15 years working experience in the mining industry or financial services with a focus on mining clients.
Key Competency List:
Knowledge:
- Knowledge of environmental, safety, and financial regulations in the mining sector.
- Familiarity with mining operations, equipment, and project financing needs.
- Awareness of the value chain in mining, including exploration, extraction, and logistics.
- Knowledge of Bank’s products and services, operating environment and major business transaction dynamics.
- Knowledge of Financial Analysis and report writing and presentation skills
- Ability to design, select and monitor high performance teams and utilize effective leadership styles for these work teams.
Skills/Competencies:
- Maturity and Confidence (complimented by humility)
- Poise, Smart and Presence
- Sense of Humour
- Emotional Stability
- Excellent marketing/selling and negotiation skills
- Interpersonal skills.
- Versatile with banking regulations.
- Good written and oral communication skills and depth in PC skills
- Excellent Credit Analysis and Appraisal skills.
- Excellent customer relations and service excellence skills
- Leadership & Supervisory skills and performance management skills.
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Responsibilities
- The Chief Operating Officer will have responsibilities for coordinating the activities of both companies in the areas of strategy development and implementation, development of new products & services leading from the front in business development, budgeting, and providing the leadership to ensure effective performance management and profitability of the Company.
- He/She will manage the Business Managers responsible for coordinating the activities of both Companies.
Requirements
- Interested candidates should possess a Bachelor's Degree / HND qualification.
- The possession of an MBA will be an advantage.
- The appointee will be a self-managed professional preferably an Engineer or holder of related qualifications, of high integrity with Senior Level business development experience across the target industries of both companies.
- The appointee would be an Electrical/Electronic, Automation/Instrumentation, Power or Mechanical Engineer or holders of technical skill/business qualifications with upwards of 18 years experience in Engineering Consulting/Power environment.
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Job Description
The successful candidate will be required to research, develop and facilitate technical training programs in one or a combination of the following areas:
- Automation, Instrumentation, and Process Control
- Electrical / Electronics
- Mechanical / Electro-mechanical Engineering.
- S/he will also be responsible for managing technical projects for clients in the respective field.
Requirements
- Suitable candidates will be University graduates of the applicable discipline, preferably at the post-graduate level, with not less than 10 years of relevant experience.
- The last three years of which would be in a technical / engineering training institution.
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Job Brief
- Due to an expansion in our operations, we urgently require suitably qualified professionals as Training Facilitators in various fields
- We are looking for Training Facilitators to prepare, coordinate and evaluate capacity development programs for external and internal clients in the following fields:
- Instrumentation and Automation
- Mechanical Engineering
- Electrical Engineering.
- Training Facilitator responsibilities include designing team and individual courses, maintaining records of curriculum and materials and gathering feedback on the quality of trainings from trainees, instructors and managers.
- To be successful in this role, you should be familiar with various educational techniques for different roles and skill sets.
- Ultimately, you will ensure our work environment helps employees develop their skills and fosters career advancement.
Responsibilities
- Interview staff and managers to assess training needs
- Design training curriculum
- Organize in-house and offsite activities, like presentations, job simulations and role-playing exercises
- Manage employees subscriptions to conferences and e-learning courses
- Order instructional material (e.g. ebooks and manuals)
- Discuss career-pathing opportunities with managers
- Enrich courses with visual aids to engage trainees
- Measure outcomes from trainings
- Research and recommend learning equipment (e.g. platforms and projectors)
- Calculate and report on training costs
- Ensure new hires undertake mandatory trainings on health and safety practices.
Requirements and Skills
- Previous experience as a Training Facilitator, Training Coordinator, or similar role
- Hands-on experience with Learning Management Software (LMS)
- Knowledge of traditional and modern educational techniques
- Ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
- Familiarity with Talent Management and career paths
- Excellent communication and organizational skills.
Method of Application
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