Jobs at Mctimothy Associates Consulting Limited

Job Description

• We are looking for a customer-oriented service representative.
• A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
• The best CSRs are genuinely excited to help customers.

Responsibilities

• Manage large amounts of incoming calls
• Generate sales leads Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Person Specification

• BA degree/HND in Mass Communication, and related courses.
• 2 years in Customer Service Jobs. Candidates must reside on the Island
• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.

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Job Description

• Prepares asset, liability, and capital account entries by compiling and analysing account information.
• Documents financial transactions by entering account information.
• Recommend financial actions by analysing accounting options.
• Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
• Substantiate financial transactions by auditing documents.
• Maintain accounting controls by preparing and recommending policies and procedures.
• Reconcile financial discrepancies by collecting and analysing account information.
• Secure financial information by completing data base backups.
• Maintain financial security by following internal controls.
• Prepare payments by verifying documentation and requesting disbursements.
• Research and interpret accounting policies and regulations.
• Ensure compliance with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
• Prepares special financial reports by collecting, analysing, and summarizing account information and trends.

Person Specification

• Bachelor's degree in Accounting or relevant discipline.
• Certifications from ICAN or ACCA.
• Minimum of 5 years’ accounting experience.
• Experience in accounting process enhancement and cost control.
• Working knowledge of Sage Evolution or other accounting system an advantage.
• Conversant with Nigerian Taxation system.
• Proven ability to work with department HODs in terms of budgets, financial controls etc.
• Computer literate including Microsoft excel, Microsoft word etc.

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Job Description

• The Bursar is a Principal Officer by statute and the Chief Financial Officer of the University.
• He is responsible to the Provost for the day-to-day administration and control of the financial affairs of the College.
• Coordinating the financial operations of the University
• Establishing appropriate internal control system
• Advising the Vice-Chancellor on financial matters
• Preparing periodic/annual financial reports of the University
• Developing and installing an efficient accounting System
• Interpreting financial regulations
• Performing any other related duty that may be assigned from time to time.

Person Specification

• The candidate must possess a good University Degree with a minimum of Second Class (Honours) in Accounting or related disciplines.
• Must be a fellow/member of any of the recognized professional bodies, like ICAN or ANAN.
• He/she must have at least Seven (7) years relevant post-qualification experience with a minimum of (5) years at management level in the University system.
• A postgraduate degree in relevant area will be an added advantage.
• Candidate must have impeccable character
• Must possess high level of competence and dependability
• An enviable record in fund raising, resource, revenue mobilization, sponsorship and endorsement drive management working with other arms of the University to ensure financial stability
• Must be physically and mentally fit; and He/she must be computer literate and very conversant with accounting packages.