Jobs at MainOne

Responsibilities
The Technical Support Intern will be responsible for the following functions:

• Configure, test and provision customers on CRM platform.
• Coordinate 3rd party installation and support activities.
• Assign new requests/opportunities captured from MainOne website.
• Run weekly reports on incidents – opportunities and complaints.
• Network management and monitoring.
• Perform 1st level fault troubleshooting tasks.
• Liaise with OEM to resolve technical related issues.
• Liaise with vendor(s) for customer installations.
• Escalate unresolved issues to the appropriate teams.
• Critically analyze customer complaints and issues with a bid to providing lasting solution.
• Continually drive customer satisfaction through speedy resolution of complaints.

Qualifications, Skills & Competencies

• Candidates should possess a B.Sc / HND in a relevant study. 
• Excellent communication skills.
• Multitasking skills.
• CCNA will be an advantage.
• Previous experience in a similar position is an added advantage. 

Demands of the Job:

• Required to communicate constantly with customers to understand requests, complaints and follow up until issues are resolved.
• May be required to stay after office hours.
• Job requires a lot of patience, and exemplary communication skills.

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Responsibilities

• The Finance Officer will be responsible for proper file management, easy tracing of voucher; and also ensure compliance with all accounting standards, policies and procedures, legal/statutory and Company regulation.

Other job functions include:

• Preparation and recording of accounting entries in the general ledger system.
• Ensure the integrity of the general ledger postings.
• To liaise with the bank for all Company transactions, as assigned.
• Confirm authorizations for all requests and obtain necessary supporting documents.
• Identify and update Supervisor of significant problems, discrepancies, risks etc.
• Receipt & Collation of Invoices for payment.
• Preparation of transfer instructions for Banks.
• Follow-up with Signatories for approved invoices for payments.
• Posting of invoices as they relate to Vendors.
• Filing of Invoices as they relate to Vendors.
• Reconciliation of vendors account.
• Maintain regular contact with other staff, departments and remote offices on procurement and other finance matters, as well as to obtain and convey information and/or to correct transactions.
• Other duties consistent with the role as assigned from time-to-time. 

Qualifications, Skills & Competencies

• First Degree in Finance / Accounting.
• 2-4 years working experience required.
• ICAN/ACCA is required.
• Knowledge in basic Book keeping procedure.
• Skilled in basic typing and data entry.
• Efficient use of accounting templates.
• Effective written and oral communication skills.
• Proficiency in MS Office Applications.

Demands of the Job:

• Accurate attention to details.
• Working knowledge of any Accounting Application.
• Cooperative and willing to assist others.
• Able to work with little or no supervision.
• Able to deal with problems involving a few variables.