Jobs at MacTay Consulting

Job Description

• We seeks to engage the services of Corp Members that needs a place of primary assignment

Requirements

• First Degree in Computer Science or Computer Engineering
• The ideal candidate must be done with his/her orientation duty (3 weeks camping) and seeking a place of primary assignment.
• The candidate must be resident in Lagos State.
• Sound people skills and the ability to establish and build on working relationships effectively.
• Good communication skills both oral and written at all levels.

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Job Summary

• The Client Service Executive (CSE) works with the HRBP to align business objectives with resources and management in designated organizations and develops solutions based on customers’ strategic business and technical requirements ascertained from working with multiple business units across the customer's organization.
• The performance of the CSE will be measured along the agreed dimensions of the balanced scorecard using agreed KPIs.

Key Role

• Recruitment and Onboarding of staff on behalf of clients’ managed
• Ensure that all Resource Details are captured on HRIS
• Ensure Resources have HMO, Pension and ID cards
• Ensure prompt payment of salary to Resources according to SLAs
• Ensure that Client receives invoices promptly according to SLA
• Ensure 100% SLA compliance
• Schedule annual training and village meeting for all external resources
• Maintain new entry and exit templates with correct required supporting credentials and document

Financials:

• Retain existing accounts
• Grow existing accounts
• Add new accounts to portfolio

Customer Service:

• Reduced time in complaint resolution.
• Maintaining healthy business relationships with clients and resources.

Internal Processes:

• Ensuring process flow is seamless
• Ensure statutory compliance.

Learning and Development:

• Continuous Improvement and Development in Knowledge, Skills and Ability.

Requirements

• B.Sc / HND in Social Sciences
• CIPM Certification is an added advantage
• Proficient in Microsoft Office Application.

Minimum Years of Experience:

• Minimum of 2-years experience in customer service, administration or human resources.

Remuneration

• Salary: N100,000 Monthly.
• Benefits: HMO, 13th month, Leave Allowance, Pension, Performance Bonus, and much more.

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Job Summary

• To provide air-conditioning and mechanical engineering expertise to ensure a safe working environment for our clients occupants within their premises.
• Provide air-conditioning and mechanical advice to resolve any work related issues which affect the working conditions of the client’s property.
• To ensure that all air-conditioning and mechanical systems are working at their optimal capacity.

Principal Accountabilities/ Key Result Areas
Site Awareness:

• Develop an in-depth understanding of the AC/Mechanical infrastructure within your area of operation.
• Familiarize yourself with the critical mechanical systems including, main chiller plant, localized split systems, sub-distribution i.e. split units, RAC’s, FCU’s, AHU’s, air extract system, BMS controls and philosophy, water supply system i.e. primary and secondary pumps.
• Establish to an educated level the layout of all air-conditioning and mechanical plant rooms and secondary distribution points using schematic layouts and site surveys
• Develop a clear understanding of the design and operating principal of all air-conditioning and mechanical related plant and equipment

Workload Planning:

• Develop a clear understanding of the company’s Engineering procedures and processes.
• Assist with weekly workload planning schedules with your team supervisor which will include proactive tasks

Operations:

• Perform routine daily, weekly, monthly, yearly air-conditioning and mechanical systems maintenance tasks in line with the planned preventative maintenance schedule.
• Respond in a professional and appropriate manner to all air-conditioning, mechanical and associated reactive work requests i.e. fault finding and rectification jobs.
• Implement as requested modifications to the air-conditioning and mechanical systems.
• Undertake air-conditioning and mechanical system training to develop site specific skills.
• Report to your supervisor on a regular basis regarding workload, quality of workmanship and key issues or challenges.
• Develop an extensive understanding of the methods of work associated with the air-conditioning and mechanical plant and give advice on enhancing the performance of any equipment.
• Ensure that all works are carried out in line with company HSE policies.

Customer Relations:

• Implement the company’s customer service policy to ensure excellent customer service.
• Take ownership and responsibility to rectify all air-conditioning and mechanical associated works to a level that meets the company’s expectation and maintenance philosophy.
• Communicate in a professional and timely manner in all dealings with the public, client and internally with the company management and help desk etc.

Requirements

• Candidates should possess an OND qualification with 3+ years relevant work experience.
• Technician must also have a basic knowledge of the operations of Air conditioning and refrigerator i.e. Fault finding and rectification jobs.

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Responsibilities

• Manage the daily/weekly/monthly agenda and arrange new meetings and appointments.
• Prepare and disseminate correspondence, memos and forms.
• Support and facilitate the completion of regular reports
• Develop and maintain a filing system
• Make travel arrangements
• Document expenses and hand in reports

Requirements

• B.Sc and HND (Second Class Lower & Upper Credit Minimum)
• Minimum of One year proven work experience as a Secretary.
• 27 years and below
• Proven work experience as a Secretary
• Familiarity with office organization and optimization techniques
• High degree of multi-tasking and time management capability
• Excellent written and verbal communication skills
• Integrity and professionalism
• Proficiency in MS Office