Jobs at Lendha

Job Description

• Develop a compliance policy
• Ensure staff comply with Internal Code of Conducts; Policy/Procedure and Regulations on transactions initiated by Lendha.
• Ensure that all expected activities as stipulated in the control checklists are performed by the branch management
• Educate and train staff on compliance issues, and acting as the contact point within the branch for compliance queries from staff members
• Create and improve homogenous Compliance Culture in the assigned branch that aligns with control and business objectives of the Bank
• Build strong KYC and KYCB compliance environment in the assigned branch i.e. ensure capturing of all valid KYC documentation into all customers’ accounts in the Core Banking Applications through the regular review of Account opening and documentation both on client files and on the system.
• Carry out unannounced field visit to clients’ business locations before or after loan approval as the case may be.
• Ensure integrity of the transactions and GL accounts in the branch through daily review of the branches GL balance reports. Any major deviation from the standard must be escalated.
• Institute and enforce aggressive Cost reduction Strategies/Tactics for the branch under your purview to ensure zero% income wastage
• Ensure prompt resolution of all recommendations in the Internal Audit Report, Regulatory Examiners Report and other Statutory Examiners Report involving the branch under your purview.
• Ensure daily Call Over of all transactions within 24 hours of posting and where practicable online same day and as may be advised to you from time to time
• Conduct Special Investigation as may be directed
• Conduct spot checks, stock taking, and other functions as may be assigned from time to time.
• Ensure prompt and qualitative rendition of relevant returns and reports as may be required which will include among others:   Critical Control Issues Report, Unusual Incidence Report, Report on assets ageing in standard approved format etc.
• Any other job that may be assigned by the Risk and Compliance Manager.

Qualifications

• B.Sc. / HND in any discipline. Professional Qualification such as (CIMA, ACCA, ICAN...) or its equivalent will be an advantage.
• Minimum of two (2) years work experience as risk / internal control and compliance officer prefferably in a finance institution
• High-level proficiency in written and spoken English; good knowledge of word processing; proven spreadsheet skills; good interpersonal relations skills. 
• Meticulous, open-minded, autonomous and fast learner.

Benefits and Perks

• HMO and other statutory benefits.
• Join a young, passionate, hungry and growing team of entrepreneurs & facilitators
• Flexible working hours.

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Job Description

The role requires working closely with the collections and business development team to provide on-the-ground operational field support in terms of loan/ debt recovery as well as verification applicants at Lendha.

This role may also require other tasks in other departments. Your main responsibilities will be locating clients on the phone or physical location, advising customers on loan repayment management, preparing and monitoring reports, managing your own customer portfolio, and lastly debt recovery if necessary.

• Verification of Lendha Clients
• Initiate demand and meet all defaulting customers and review all credit files for proper documentation and monitoring.
• Follow up on all debtor accounts assigned to ensure recoveries through calls, demand notices, or any other appropriate means.
• Monitors Loan officers to ensure loans booked by them are fully recovered.
• Monitoring and Recovering Expired loans in all markets.
• Daily call memo and progress report on negotiations with debtors in respect of repayment of indebtedness.
• Negotiations/meetings with customers who want loan work out options such as refinancing, rescheduling, and restructuring.
• Preparation of approval requests to management for negotiated settlements and follow-up until the loan is fully settled and the balance written off.
• Preparation and recommendation of strategies for all recoveries
• Give priority attention to regularizing outstanding legal and documentation issues on the assigned portfolio.
• Liaise with external solicitors to ensure that cases referred to them for legal action are handled with efficiency.
• Obtain background information on all loans /customers assigned to the Recovery Team and especially customer information etc.
• Follow up on major debtors to ensure recoveries through calls, demand notices, or any other appropriate means.

Qualifications

• Young, smart and hungry for achieving extraordinary results
• You live in Ikorodu/Sango - Lagos Axis
• Willing to work in the field most of the time
• 2 years and above experience in microfinance operations directly dealing with delinquent clients and other problem-solving situations.
• Apt in negotiating and persuading
• Young, smart, and hungry for achieving extraordinary results
• Ability to adapt to new challenges in a dynamic and fast-paced environment while managing multiple projects
• Proficiency in Excel and PowerPoint.

Benefits and Perks

• HMO and other statutory benefits.
• Join a young, passionate, hungry and growing team of entrepreneurs & facilitators
• Flexible working hours.