Jobs at Lafarge Cement

Summary

• Ensure coordination of all depot activities to ensure that goods are received and despatched according to company procedures.

Responsibilities 

Health, Safety & Security

• Ensure compliance with LAP Workplace Heath, Safety and Environnement polices, procedures and other regulatory requirements
• Drive LafargeHolcim Health & safety standards within the depot and for secondary transportation activities
• Responsible for Security of the entire depot facility, people and products.
• Reporting of Unsafe Acts and Unsafe Conditions and at Risk behaviour on icare.
• Conducts contingency plans for managing  incidents or accidents on site
• Lead recovery actions for incidents or accidents.
• Review traffic movement plans for the depot.
• Ensure trucks/Equipment safety check and compliance at the depot and escalate safety gaps for closure.
• Manage and ensure correct and continuos use of PPE within the depot premises.
• Work with Country depot safety manager to drive zero road traffic accident for secondary redistribution trucks from the depot

 Stock Management & Control

• Coordinate all depot activities to ensure that goods are received and despatched according to company procedures.
• Ensure that the principle of FIFO is adhered to for direct delivery dispatch from the depot
• Ensure safe stock stacking (15bags max height) to prevent damages or loss 
• Ensure physical stocks correspond with the book stocks balance all the time
• Manage defective deliveries in line with standard procedure to ensure proper accountability
• Managing stock levels to ensure stock availabity of the right product type at all time.
• Ensure stock is properly stored in non leaking areas and properly covered where required
• Maintain monthly stock count and inventory record accuracy at >99.5% target 

Depot Administration

• Owns and delivers all depot KPIs in line with target
• In charge of people management as well as facility maintenance and overall depot Security
• Ensure that all depot’s operation documents are safely kept
• Coordinate the activities of the depot’s loaders, off loaders and drivers
• Oversee the maintenance of depot facilities.
• Prepare ageing analysis of depot Cement Stock to prevent revenue loss on account of aged.
• Ownership of secondary redistribution trucks, including efficiency

Sales Drive & Competitive Intelligence

• Deliver daily dispatch target including resolving barriers to meet target 
• 100% Utilization of log on and HODIM for dispatch 
• Liaise with Customer service and sales managers on availability of order in the pool to meet dispatch targets
• Collaborate with the transport manager and planning managers on the right stock level at the right time arriving to his depot
• Drive >95% on time delivery of orders to Customer location 
• Report information on marketing and pricing activities of competitors around the depot 
• Maintain a portfolio of customers 
• Build relationships with the distributors, retailers and prospects (using the guidelines of the company) 
• Product Receipt 
• Plans the receipt of primary trucks and products into the depot
• Coordinates offloading, transloading and redirect in line with standard procedure
• Utilize the log on mobile 100% for all receipt 
• Drive CICO at depot to less than 6 hours average

Cost and Control

• Delivers reduction in all depot related cost
• Delivers less than 6 hour depot turnaroud 
• Drives 100% adherence to business continuity plan standard procedure
• Safeguard company’s assets through driving the right controls

Reporting

• Structured information and report shared regularly as per direction
• Daily, Weekly and Monthly report and reconciliation in line with standard

Knowledge & Experience

• Knowledge of manufacturing industry
• At least 5 years experience in manufacturing, supply chain or logistics preferably a people manager 
• BSC/HND Holder in any discipline 
• Knowledge of warehousing and supply chain/ logistics core processes
• Customer service 
• Good knowledge of SAP and IT systems and applications
• Knowledge of basic finance fundamentals
• Good supervisory and people management skills
• Organizing and planning skills
• Analytical and problem solving skills
• Good communication skills
• Strong interpersonal skills 
• Leadership and ownership drive  
• Experience of managing teams and external stakeholders

Resources

Staff    

• Depot Supervisor/Assistant
• Safety officer
• Forklift driver
• Other depot staffs

External Relationships

• Drivers / Transporters
• End Users
• Distributors
• Transport managers/Planning managers/Customer service
• Sales Managers

Financial

• Each Depot manager will be responsible for streamlining the operational cost of the depot, and fixed Imprest to be reconciled monthly
• Infrastructure
• The position will be provided with adequate means of communications and a PC.
• Standardised tools and templates for recording, analysing and reporting information

Organizational Structure

• Reports to the Regional Depot & Key Account Logistics Manager

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Summary

The Head, Commercial Performance & Planning is responsible for supporting the Commercial Director with all aspects of Performance Management and Measurement for the Function.

• Accountable for the performance of groups of end-to-end processes, as well as joint business planning and execution that maximizes achievement of near term business objectives and long term strategic imperatives. 
• Contributes strategic and operational drivers to streamline sales and logistics operations with final accountability to achieve sales, market share and profitability objectives.
• Through collaboration across functions, strong partnership with the business and unwavering performance leadership, drive capability development at Head of Sales & Segments level and execution of specific improvement efforts to realize substantial gains in quality, delivery and cost. 
• Drive implementation of Sales Excellence Programme to increase sales force effectiveness and ensure overall efficiency

Responsibilities

Governance & Compliance

• Lead the deployment of the Country Commercial Strategy: RTM, Retail Project, Block makers program, SG&A improvement plan, coaching of the Head of Business units & regions till annual KPIs are met
• Work closely with the Financial Controller to gather latest data, produce monthly Operations Score card to analyse performance, formulate risks and opportunities and ensure that actions are cascaded to the N-1 for action
• Driver of Continuous Improvement process within Operations: Sales Administration follow-up, Sales team effectiveness to drive numbers, Customer Service optimization + Logistics capabilities
• Monitoring and Reporting of Operations performance data using agreed KPI measures and reporting tools. This includes a significant emphasis on process plant, Logistic and field performance reporting.
• Push collaborative activities with a customer-centric approach: Collaborate with Head of sales, segments and Sales Director to develop forecasts and other customer planning activities 
• Build and maintain a collaborative relationship with Industrial, Sales and logistics teams. 
•  Act as an internal contact for demand planning, production, and customer service/logistics: Mastering the S&OP Process alongside with Head of Sales of Each regions and Key Accounts Business Unit - Ensuring that both internal and external customer expectations are being met.
• Organise and facilitate Operations Leadership Meetings alongside with Head of Sales.
• Demonstrate commitment to health, safety and the environment 

Performance Monitoring 

• Ensure timely production of management reports and check the execution coherence between commercial strategy targets and the actual results
• Constructively challenge and support the sales and marketing teams in the commercial performance areas. 
• Mapping market dynamics, identifying competitors/ moves and realigning policies and programmes, product mix, distribution set up etc. to remain firmly afloat in the midst of competitive business scenario.   
• Planning & Execution
• Champion the S&OP Process in the Commercial Function
• Contribute to the yearly management cycle deliverables (i.e. Marketing Plan, Commercial Strategy & progress plan).
• Responsible for confirming the completeness of the both the top-down and bottom-up monthly sales planning process and transmission of the sales plan to the production planning tool.
• Acts as the sales representative in the monthly Supply-Demand balancing meeting
• Participate in meetings / committees for decision making and transversal work in different commercial areas (i.e. Product Committee)
• Learning & Development activities on “sales force preparation & objection handling” 
• Sales Force Effectiveness
• Understand the “LH Way of Selling” : Prioritization, Customer visits, Value-selling, Price & Margin Management, Project based sales + "Leading the Sales Force” for client facing Sales employees
• Drive mastery of the Sales Management cycle and deployment of Commercial strategy 
• Continuously align actions with Marketing Plan initiatives
• Ensure Field Sales Force is able to respond to pressure from customers, competitors and changing economy.
• Work with L&D to promote coaching, feedback, recognition and training to team.
• Ensure Field Sales Force have the ability to better target, prioritize, assess Retailers needs and develop solutions around those needs
• Optimize all relevant resources for a brand or portfolio across multiple geographies and activities.

Dimensions

Financial Scope:

• No direct P&L responsibility

Indirect People Relationships:

• All members of the Commercial team (i.e. Marketing, Sales, Logistics/Supply Chain)
• Corporate Commercial Performance or other Corporate

Budget & KPI Responsibility:

• No direct budget responsibility
• Responsible for sales related KPIs

Knowledge & Experience 

Critical Knowledge

• Broad awareness of all aspects of operational and business management of LafargeHolcim (e.g. Management Cycles, Business Planning, Strategic Processes, Commercial Operating Model etc.)
• Sound understanding of B2B/B2C marketing and product management
• Solid business understanding (construction materials) and business acumen
• Sound customer orientation awareness  
• Finance Knowledge (i.e. Income Statement, Balance Sheet etc.)
• Solid analytical skills to run/interpret complex and detailed analysis
• IT skills to develop, use and maintain analytical tools (i.e. QlikView)
• Good communication and negotiation skills 

Critical Experience

• Country (Sales) experience
• Confirmed experience in Sales, Planning, Logistics and Project management, and overall retail operations. 
• Experience in a matrix organization across different functions
• Develop People training skills and experience

Functional Competencies

• Ability to translate strategy into operational delivery 
• Resilience and stamina with an emphasis on solution seeking 
• Proven management skills 
• Motivated and results orientated with the drive to achieve targets 
• Innovative and creative with the ability to translate ideas into effective action and outcomes 
• Excellent problem solving and decision-making skills 
• Clear and accurate written and spoken communication and presentation skills 
• The ability to influence, build and maintain effective relationships 
• Strong IT skills, very proficient in Microsoft Office
• A team player with an open and consultative style and optimistic approach 

Organization Structure 

• Reports to the Commercial Director