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  • Posted: Apr 18, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Welcome to La Campagne Tropicana Beach Resort, Our beach resort is entwined in the core freshness of nature amongst virgin trees and the lovely view of the gentle romantic reflection of the setting sun upon the calm Atlantic Ocean. The views are simply iconic; you can only find in La Campagne Tropicana Beach Resort The birthplace of African decor. Come and experience the beauty of African Interior designs. At La Campagne Tropicana, we ensure to retain an African brand and value
    Read more about this company


    Marketing and Call Centre Staff

    Role Description

    • The role involves market research, sales, marketing strategy, customer service, and effective communication with guests. The role is based in Lekki.


    • Candidates should possess OND / HND / Bachelor's Degrees.
    • Minimum of 5 years of relevant experience in market research, sales, and marketing strategy
    • Excellent communication skills
    • Strong customer service skills
    • Ability to effectively communicate with guests
    • Proficiency in multiple languages is a plus
    • Good organizational and time management skills
    • Attention to detail and accuracy
    • Prior experience in the hospitality industry is beneficial.

    go to method of application ยป

    Front Desk Officer

    Position Summary

    • As a Front Desk Officer at La Campagne Tropicana Beach Resort, you will be pivotal in ensuring our guests' positive and memorable experiences.
    • You will be the first point of contact for visitors, providing exceptional customer service, handling reservations, and managing various administrative tasks.
    • This position requires a friendly and professional demeanor, excellent communication skills, and the ability to multitask in a fast-paced hospitality environment.

    Key Responsibilities
    Guest Reception:

    • Warmly welcome guests upon their arrival at the resort.
    • Provide information about resort facilities, and services.
    • Assist guests with check-in and check-out processes efficiently and accurately.

    Reservation Management:

    • Handle reservation requests, ensuring accuracy and adherence to resort policies.
    • Assist guests in booking accommodations, dining, spa, and other resort amenities.
    • Maintain an organized and up-to-date reservation system.

    Customer Service:

    • Address guest inquiries, requests, and complaints promptly and professionally.
    • Anticipate guest needs and provide personalized assistance to enhance their experience.
    • Collaborate with other departments to resolve guest issues and ensure guest satisfaction.

    Administrative Tasks:

    • Manage incoming calls, emails, and walk-in inquiries.
    • Maintain a tidy and organized front desk area.
    • Complete checklists, reports, and other administrative duties as assigned.


    • OND / B.Sc, additional education in hospitality is a plus.
    • Minimum of 3 years of proven experience in customer service or front desk roles within the hospitality industry.
    • Excellent communication and interpersonal skills.
    • Proficient in using reservation and property management systems.
    • Strong organizational and multitasking abilities.
    • Ability to remain calm and professional in high-pressure situations.
    • Flexibility to work various shifts, including weekends and holidays.

    Method of Application

    Interested and qualified candidates should send their Resume & Cover Letter to: using the Job Title as the subject of the mail.

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