Jobs at IHS Towers

Job Purpose

Assist the Manager, Diesel Operations & Logistics in ensuring effective and efficient diesel refueling and generating timely diesel supply reports. 

Key Roles & Responsibilities

• Coordinate daily and ongoing logistics related to diesel loading per assigned region(s). 
• Maintain contact with haulage vendors and/ or Site-Build Contractors (SBCs) to ensure diesel delivery is carried out and achieved on time as per allocation file. 
• Send list of trucks scheduled for loading to depots on time. 
• Accurately analyze and monitor monthly SBC allocation, ensuring loading is in accordance with the latest review/ file. 
• Build and update the tracker for analyzing, monitoring and maintaining daily stock. 
• Deliver monthly stock costing and management reports as required. 
• Send Requests for Quotation (RFQs) to vendors for end-to-end/ non-truckable diesel supplies. 
• Batch waybills to purchase orders (POs) for accurate invoicing. 
• Ensure zero stock loss. 
• Ensure zero outstanding invoices within 24 hours of receipt. 
• Achieve 100% data integrity for all reports. 
• Collate and report daily depot prices across regions. 
• Track, rate and report diesel haulage vendors’ performance for the attention of the Manager, Diesel Operations & Logistics. 
• Collate and report major field incidences per supply cycle. 
• Ensure all stand-by truck requests from assigned regions are actioned and made available within stipulated Service Level Agreements (SLAs). 
• Perform other tasks and duties as assigned by the Manager, Diesel Operations & Logistics. 

Functional: 

• Logistics Management 
• Expediting 
• Problem Solving 
• Procurement Processes 
• Supplier Management 
• Invoicing 
• Data Analysis & Reporting 
• Market & Supply Chain Management 
• Negotiation Skills 
• Stakeholder Relationships 
• Use of MS Office Tools 

Behavioural: 

• Collaboration & Teamwork 

Qualifications & Experience Required

• Bachelor’s degree in any relevant discipline. Relevant advanced Master’s or professional certification will be an asset. 
• +5-7 years’ experience in supply chain roles involving sourcing, negotiations, vendor management, expediting deliveries and demand planning. 

Organizational Competencies

• Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
• Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
• Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
• Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

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Job Purpose

Ensure technical audits are executed across all operational sites to identify, report, and resolve active and passive faults. 

Key Responsibilities

• Develop and guide implementation of the work unit’s strategies, providing leadership and direction in setting routine and non-routine schedules for team-members and ensuring ongoing evaluation of reports, policies, processes, and work procedures. 
• Provide inputs for the function’s budgeting and control activities. 
• Collaborate with Operations, key customers, and customers’ active infrastructure vendors on initiatives to drive improvements in network performance. 
• Trigger reviews of diesel allocation schedules across affected sites to eliminate waste. 
• Lead continuous search for improved alternatives to boost service delivery and efficiency to customers, including proper load dimensioning and authentication per customer. 
• Develop operational roadmap and long-term plan for the team, covering site audits, territorial uplifts, and network performance. 
• Review and approve reports on all audited/ retrofitted sites within the company’s tower portfolio. 
• Lead execution of special projects assigned to the team in relation to performance improvement initiatives. 
• Ensure continuous improvement of processes and procedures to foster efficiency and optimal service delivery to customers. 
• Develop and sustain a knowledge transfer program within the team. 
• Oversee effective management of all second-level site performance issues. 
• Work with leaders of other accountable teams across the business to effectively manage and address issues which may interfere with completion of projects and tasks assigned to the team, including but not limited to communal unrest, security and movement restrictions, crime (vandalism, theft), regulatory concerns, strike actions, fraud, etc. 
• Promote communication among colleagues to drive information flow and curb problems that may arise. 
• Prepare and submit reports to the Director, Business Decision Support. 
• Manage relationships with partners and vendors. 
• Perform other tasks, duties and responsibilities as assigned by the Director, Business Decision Support. 

Job-Specific Competencies

Functional: 

• Network Performance Analysis & Reporting 
• Project Performance & Control 
• Site/ Infrastructure Audit 
• Quality Assurance 
• Knowledge of Active Systems – Radio, Tx 
• Knowledge of Passive Infrastructure – Power Systems & Equipment, Cooling, AC & DC environment 
• Business Communication 

Behavioural: 

• Collaboration & Teamwork 

Qualifications & Experience Required

• Bachelor’s degree/ HND in Electrical & Electronics Engineering, Computer Science, Mechanical Engineering, or any related discipline. 
• Masters in Telecommunications or professional certification in Project Management, e.g. PMP or Prince2, will be an asset. 
• Minimum of +14 years’ experience in the telecoms industry with demonstrable network operations, quality assurance, technical audit, and vendor management experience. 

Organizational Competencies

• Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
• Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
• Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
• Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

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Job Purpose

Support the Director, Technical Quality Management & Organizational Performance and Chief Technical Officer (CTO) in governance and performance monitoring, coordinating the development of functional strategic plans and overseeing the drive towards process excellence across the technical function. 

Key Roles & Responsibilities

• Develop and update the Technical strategy document and plan, incorporating inputs and review comments (where required). 
• Update the Technical functional scorecard and circulate approved functional plan for implementation. 
• Coordinate industry analysis projects and internal assessments across Technical. 
• Review and approve metrics/ measures for evaluating strategic initiatives across Technical. 
• Oversee preparation and circulation of the dashboard reports for strategic initiatives & targets across Technical. Ensure accuracy and completeness of dashboards. 
• Review metrics as defined in Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) for internal services to ensure they are clear, measurable and unambiguous.  
• Escalate all identified OLA breaches to accountable functions/ teams. 
• Review SLA and OLA monitoring reports for accuracy, consistency, and completeness. Approve circulation to relevant stakeholders for appropriate action. 
• Publish SLA and OLA monitoring reports for attention of the Chief Technical Officer (CTO), highlighting escalation items. 
• Provide guidance to the Manager, Process Risk & Control on documentation and updates of functional policies and processes. 
• Review and approve metrics defined by the Manager, Technical Process Management to monitor process performance. 
• Communicate approved performance review outcomes and actions to accountable functional leaders across Technical. 
• Review and update assessment of identified risks and controls across Technical. 
• Support Director, Business Decision Support in managing vendor improvement programs. 
• Promote communication between colleagues for the benefit of information flow and to curb any problems that may arise. 
• Prepare and submit reports to the Director, Business Decision Support on all matters pertaining to the unit. 
• Perform other tasks and duties as assigned by the Director, Business Decision Support.

Functional: 

• Enterprise Risk Management 
• Business Process Design & Re-engineering 
• Contract Management 
• Vendor Management 
• Corporate Performance Management 
• Project Planning & Control 
• Business Consulting 

Behavioural: 

• Collaboration & Teamwork 
• Organizational Awareness 

Qualifications

• Bachelor’s degree in Engineering or related discipline. 
• MBA or advanced degree in an analytical discipline, combined with relevant professional certifications, will be an asset. 
• +12 years’ work experience in business decision support in the telecoms or adjacent industry, with most recent 2-3 in a senior role supporting executives. 

Qualifications & Experience Required

• Bachelor’s degree in any relevant discipline. Relevant advanced Master’s or professional certification will be an asset. 
• +5-7 years’ experience in supply chain roles involving sourcing, negotiations, vendor management, expediting deliveries and demand planning. 

Organizational Competencies

• Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
• Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
• Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
• Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

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Job Description

• Manage the site lease database, ensuring quality data inputs to the Lease Database Management System (LDMS).
• Ensure timely renewal of all leases to mitigate risk exposures of the business that may result from expired leases.
• Ensure negotiators make lease payments to landlords and that documentation for such leases is complete and repatriated to the appropriate site file(s) on time.
• Identify, escalate and resolve potential bottlenecks in the renewal process to reduce turnaround time (TAT) in renewal process.
• Serve as point of contact with Real Estate consultants, providing support to queries, direction within limit, and guidance on use of the LDMS.
• Perform integrity checks on the LDMS to ensure data accuracy and quality of information.
• Generate monthly performance measurement dashboard for consultants based on set Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
• Prepare timely ad hoc reports on site lease information as may be required.
• Attend to internal escalations and provide updates on access issues that may result from lease renewals.
• Collaborate with key internal stakeholders such as Treasury (Finance) to ensure payment of consultants and lessors within projected timelines.
• Process consultants’ invoices on time for internal approval
• Perform other tasks and duties as assigned by the Senior Manager, Land Lease.

Qualifications

• Bachelor’s degree in relevant numeric disciplines.
• +5 years’ relevant experience.

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Job Purpose

Support the Director, Technical Quality Management & Organizational Performance and Chief Technical Officer (CTO) in governance and performance monitoring, coordinating the development of functional strategic plans and overseeing the drive towards process excellence across the technical function. 

Key Roles & Responsibilities

• Develop and update the Technical strategy document and plan, incorporating inputs and review comments (where required). 
• Update the Technical functional scorecard and circulate approved functional plan for implementation. 
• Coordinate industry analysis projects and internal assessments across Technical. 
• Review and approve metrics/ measures for evaluating strategic initiatives across Technical. 
• Oversee preparation and circulation of the dashboard reports for strategic initiatives & targets across Technical. Ensure accuracy and completeness of dashboards. 
• Review metrics as defined in Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) for internal services to ensure they are clear, measurable and unambiguous.  
• Escalate all identified OLA breaches to accountable functions/ teams. 
• Review SLA and OLA monitoring reports for accuracy, consistency, and completeness. Approve circulation to relevant stakeholders for appropriate action. 
• Publish SLA and OLA monitoring reports for attention of the Chief Technical Officer (CTO), highlighting escalation items. 
• Provide guidance to the Manager, Process Risk & Control on documentation and updates of functional policies and processes. 
• Review and approve metrics defined by the Manager, Technical Process Management to monitor process performance. 
• Communicate approved performance review outcomes and actions to accountable functional leaders across Technical. 
• Review and update assessment of identified risks and controls across Technical. 
• Support Director, Business Decision Support in managing vendor improvement programs. 
• Promote communication between colleagues for the benefit of information flow and to curb any problems that may arise. 
• Prepare and submit reports to the Director, Business Decision Support on all matters pertaining to the unit. 
• Perform other tasks and duties as assigned by the Director, Business Decision Support.

Functional: 

• Enterprise Risk Management 
• Business Process Design & Re-engineering 
• Contract Management 
• Vendor Management 
• Corporate Performance Management 
• Project Planning & Control 
• Business Consulting 

Behavioural: 

• Collaboration & Teamwork 
• Organizational Awareness 

Qualifications

• Bachelor’s degree in Engineering or related discipline. 
• MBA or advanced degree in an analytical discipline, combined with relevant professional certifications, will be an asset. 
• +12 years’ work experience in business decision support in the telecoms or adjacent industry, with most recent 2-3 in a senior role supporting executives. 

Qualifications & Experience Required

• Bachelor’s degree in any relevant discipline. Relevant advanced Master’s or professional certification will be an asset. 
• +5-7 years’ experience in supply chain roles involving sourcing, negotiations, vendor management, expediting deliveries and demand planning. 

Organizational Competencies

• Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
• Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
• Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
• Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.