Jobs at Ibadan Business School

Role Summary

• The Training Coordinator will be responsible for ensuring the effective planning, coordination, delivery, documentation, and evaluation of training and consultancy programmes.
• The officer will work closely with management, faculty members, external facilitators, clients, participants, and programme-support teams to ensure that every programme is delivered professionally, on schedule, within budget, and to the required quality standard.
• The successful candidate will also contribute to curriculum development, research, proposal preparation, client engagement, marketing, virtual learning, faculty coordination, and the continuous improvement of the School’s programmes and services.

Key Responsibilities
Training and Programme Planning:

• Plan and coordinate the logistics, schedules, budgets, materials, venues, technology, facilitators, and other requirements for training and consultancy programmes.
• Develop and maintain comprehensive implementation checklists for each programme.
• Prepare cost-effective programme budgets and ensure the prudent use of approved financial and material resources.
• Ensure that all programme requirements are available, functional, and in good condition before commencement.
• Coordinate physical, hybrid, and virtual training programmes from inception to completion.

Programme Coordination and Delivery:

• Coordinate assigned training programmes and ensure that all activities are implemented according to approved schedules.
• Attend promptly to the academic, administrative, and logistical needs of participants and facilitators.
• Coordinate participant registration, attendance, documentation, assessment, and certification processes.
• Ensure that training materials are obtained from facilitators, reviewed, printed or uploaded, and properly packaged before programme commencement.
• Deliver selected training modules and presentations within areas of professional competence.
• Maintain high standards of participant experience and satisfaction throughout each programme.

Curriculum, Content, and Programme Development:

• Coordinate the development, adaptation, documentation, and review of training manuals, case studies, presentations, assessment tools, lesson plans, and other learning materials.
• Participate in the research, design, development, and delivery of new training programmes.
• Review existing programmes regularly to ensure that their content remains current, practical, competitive, and responsive to market needs.
• Work with subject-matter experts to ensure the accuracy, relevance, and quality of instructional content.
• Ensure consistency and standardisation across training materials and delivery methods.
• Facilitate the continuous improvement of programme content based on participant feedback, market trends, and emerging professional requirements.

Faculty and Facilitator Management:

• Identify and recommend competent subject-matter experts and external facilitators for the School’s programmes.
• Manage correspondence with faculty members regarding programme schedules, learning materials, professional fees, and terms of engagement.
• Participate in the negotiation of professional fees and engagement terms with external facilitators.
• Monitor and evaluate facilitator performance and recommend areas for improvement.
• Maintain an updated database of qualified faculty members, facilitators, consultants, and resource persons.

Research and Knowledge Development:

• Conduct regular research on topics relevant to the School’s training and consultancy programmes.
• Identify emerging trends, policies, practices, technologies, and professional developments that can strengthen programme content.
• Prepare and present research findings to management and faculty members.
• Document and submit research outputs, programme-development ideas, and recommendations regularly.
• Generate relevant data, evidence, and background information to support programme design and proposal development.

Monitoring, Evaluation, and Reporting:

• Conduct and document pre-programme surveys, needs assessments, and participants’ knowledge-level assessments.
• Coordinate post-programme evaluations and analyse participant, facilitator, supervisor, and client feedback.
• Monitor participants’ attendance, engagement, learning outcomes, and performance.
• Monitor the quality and effectiveness of programme delivery.
• Prepare and submit comprehensive training and consultancy reports immediately after programme completion.
• Maintain accurate records of programme outcomes, participant results, evaluation findings, and recommendations.
• Track the impact of training programmes and recommend measures for improving future delivery.

Academic and Training Records Management:

• Maintain complete and accurate records of participants, attendance, assessments, results, certificates, programme materials, and reports.
• Ensure that academic records and relevant programme documents are properly filed, secured, and submitted to the appropriate authorities when required.
• Establish efficient systems for both electronic and physical programme documentation.
• Protect the confidentiality and integrity of participants’ and clients’ information.

Virtual Learning Management:

• Support the development and management of the School’s online and technology-enabled learning programmes.
• Coordinate the migration of course content to virtual learning platforms.
• Work with academic, administrative, and ICT teams to develop online learning resources, including videos, presentations, assessments, screencasts, and interactive materials.
• Coordinate the production and delivery of digital learning resources to ensure quality, timeliness, and consistency.
• Evaluate emerging e-learning tools, platforms, and methods and recommend appropriate solutions.
• Provide technical and administrative coordination for virtual classes, online assessments, and digital participant engagement.

Proposal and Business Development:

• Contribute to the preparation of competitive technical and financial proposals for training and consultancy assignments.
• Respond promptly to Expressions of Interest, Requests for Proposals, and other business opportunities.
• Generate data, research findings, programme concepts, budgets, and supporting information for proposals.
• Defend and justify developed proposals before clients when required.
• Provide technical support to the marketing and business-development teams.
• Research potential clients, markets, funding opportunities, and viable income streams.
• Contribute to the development and implementation of growth strategies for the School.

Marketing and Client Relationship Management:

• Support the marketing of the School’s programmes and services to public-sector institutions, development partners, private-sector organisations, MSMEs, NGOs, and other prospective clients.
• Develop and maintain professional relationships with existing and prospective clients.
• Identify the training and consultancy needs of clients and propose appropriate solutions.
• Analyse market trends and identify new or underserved client segments.
• Support client retention, repeat business, and the expansion of the School’s customer base.
• Maintain close engagement with key decision-makers in client organisations.
• Promote the School’s programmes and services in a professional, persuasive, and commercially responsible manner.

Team and People Management:

• Support the recruitment, orientation, supervision, and development of programme-support staff.
• Identify the training and capacity-development needs of team members.
• Assign responsibilities and monitor the performance of staff supporting training activities.
• Promote teamwork, accountability, professionalism, innovation, and continuous learning.

Other Responsibilities:

• Participate actively in institutional meetings, programme reviews, planning sessions, and business-development activities.
• Support other academic, administrative, research, and consultancy assignments as directed by management.
• Perform any other duties that may be assigned by the School’s management or authorised representatives.

Academic Qualifications
Applicants should possess:

• A PhD Degree in Education, Training and Development, Business Administration, Management, Human Resource Management, Development Studies, Public Administration, Entrepreneurship, Economics, Social Sciences, or another relevant discipline.
• Candidates with a Master’s Degree in a relevant discipline may be considered where they possess substantial and demonstrable professional experience in training management, programme coordination, curriculum development, consulting, executive education, or institutional capacity building.

Required Professional Experience:

• Applicants with a PhD should have a minimum of five years’ relevant post-qualification experience.
• Applicants with a Master’s degree should have a minimum of eight years’ substantial and progressively responsible experience in training, programme coordination, consulting, executive education, learning and development, or a related field.
• Previous experience in a business school, management-development institution, consulting firm, university, professional training organisation, development programme, or corporate learning environment will be an advantage.
• Demonstrable experience in coordinating both physical and virtual training programmes is required.
• Experience in proposal development, client engagement, facilitation, curriculum development, monitoring and evaluation, and report writing is highly desirable.

go to method of application »

Key Responsibilities
Facility Maintenance and Operations:

• Ensure the efficient functioning of electrical, mechanical, plumbing, and other facility systems, and promptly report faults or required repairs to Management.
• Monitor all generators and ensure that they remain in good working condition.
• Promptly inform Management of generator servicing, maintenance, and repair requirements.
• Ensure the prudent, accountable, and properly documented use of diesel, lubricants, and other generator service fluids.
• Maintain floors, walls, ceilings, windows, fittings, halls, offices, restrooms, and common areas in clean and serviceable condition.
• Maintain a healthy, safe, and conducive learning and working environment.
• Prepare and supervise a daily cleaning schedule for Facility Officers and Office Assistants.
• Confirm that assigned cleaning and maintenance duties are completed to the required standard.
• Supervise the trimming, watering, and maintenance of flowers, hedges, lawns, and flower pots.
• Coordinate and supervise the duties of Facility Officers, Office Assistants, cleaners, and other assigned support personnel.
• Keep the car park, premises, drains, and surrounding environment clean, orderly, and free of weeds.

Safety, Security and Asset Protection:

• Confirm that assigned security personnel report on time, remain at their duty posts, and perform their assigned responsibilities.
• Ensure the safety of staff, guests, clients, participants, and other users of the facilities.
• Ensure that lights, air conditioners, electrical appliances, equipment, and gadgets are switched off when not in use and at the close of work each day.
• Maintain direct supervision of facility equipment, appliances, tools, and other organisational assets.
• Ensure the safe use, proper handling, and secure storage of all facility equipment.
• Promptly report any theft, misuse, vandalism, damage, fault, or loss involving facility assets.
• Conduct regular safety inspections and submit reports on the condition of facilities and equipment.
• Ensure that warning signs and safety tags are correctly positioned whenever equipment, tools, or appliances are faulty or unsafe.

Facility Marketing, Bookings and Client Service:

• Develop and implement a monthly marketing plan for the School’s halls, training rooms, meeting spaces, and other rentable facilities.
• Regularly contact prospective and existing clients through telephone calls, email, text messages, WhatsApp, referrals, and direct outreach.
• Generate and follow up business leads for the School’s facilities.
• Maintain the facilities in a presentable, functional, and marketable condition.
• Work toward and achieve approved monthly facility booking and revenue targets.
• Ensure that clients are satisfied with the condition and use of the facilities.
• Administer client feedback forms after facility use, analyse responses, and submit recommendations for service improvement.
• Ensure strict compliance with the School’s facility booking policy.
• Ensure that no facility is made available without proper registration, written notification, approval, and payment.
• Maintain complete records of all bookings and reservations.
• Ensure that booking records contain the client’s name, organisation, contact details, facility booked, capacity, dates, duration, agreed price, payment status, and special requirements.
• Ensure that facility booking payments are made upfront.
• Direct walk-in clients to complete the required payment before using any facility.
• Monitor clients’ use of the facilities and ensure that additional charges are applied when the agreed period is exceeded.
• Prepare and submit daily reports on facility usage, bookings, payments, outstanding obligations, client enquiries, and follow-up actions.

Revenue, Target Compliance and Staff Performance:

• Ensure that approved facility targets, service standards, and deadlines are understood and met by all employees in the unit.
• Promote the optimal use of the School’s facilities to generate sustainable revenue.
• Work closely with the Accountant to ensure that all revenue generated is properly receipted, documented, reconciled, and reported.
• Develop practical strategies for meeting and surpassing approved facility revenue targets.
• Monitor the weekly and monthly performance of employees under the Facilities Unit.
• Prepare and submit staff performance reports and recommendations to Management.
• Identify operational gaps and recommend improvements in maintenance, safety, security, customer service, booking administration, and revenue generation.

Minimum Qualifications and Experience
Applicants should possess:

• A Bachelor’s Degree or Higher National Diploma in Facility Management, Estate Management, Building Technology, Engineering, Business Administration, Hospitality Management, Marketing, or a related discipline.
• A minimum of 6 years of relevant experience in facilities administration, building maintenance, hospitality, event or conference facility management, institutional operations, or a similar role.
• Practical knowledge of basic electrical, mechanical, plumbing, generator, and building maintenance issues.
• Demonstrated experience in facility marketing, bookings, client service, revenue generation, and record management.
• Experience supervising cleaners, security personnel, office assistants, technicians, or other support staff.
• A professional certification in facility management, health and safety, engineering maintenance, hospitality, or a related area will be an added advantage.