Jobs at HRbreakoutRoom

Job Brief

• We are looking for a competitive retail Sales Assistant to help customers identify and purchase products they desire.
• Sales Assistant duties include selling, restocking and merchandising.
• The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximisation.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures.

Requirements

• A graduate Degree in Business Administration or any related field
• 1 - 2 years work experience
• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality
• Basic administration skills.

Salary
N60,000 - N75,000 Monthly.

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Location: Agungi, Lagos
Industry: Fashion / Retail

Job Brief

• Exceptional customer service is one of the most important duties included in the assistant manger clothing store job description.
• The assistant manager is responsible for ensuring that the customer has an enjoyable and productive shopping experience.
• The assistant manager achieves this objective by working with the manager and team leads to set goals and reach a high bar of customer service.
• In this job, you'll spend your days supervising staff, offering tips for helping customers, monitoring inventory, ordering apparel and creating eye-catching visual displays of popular merchandise.

Responsibilites

• Managing and running the store
• Interface with walk-in and online clients
• Deal with complaints from customers to maintain the store’s reputation
• Taking photos, posting daily online and fulfilling orders
• Oversee dispatch/logistics functions to ensure efficient operation of the department.
• Oversee proper execution of the Purchase Order process for all shop supplies, equipment repairs, sub-rental and freight purchases as needed.
• Prepare work schedule for assigned employees.
• Supervise and coordinate all activities related to outbound and inbound orders and the check-in and repair of resources in the shop.
• Provide timely support to show site regarding last minute corrections, additions and replacements.
• Ensure that all company paperwork is completed timely, accurately and in accordance with Company requirements. Some examples include, but are not limited to, order forms, shipping documents, vendor packing lists/invoices and all other operation forms.
• Identify and implement procedural changes that improve the department's overall performance.
• Confer with management to discuss operational challenges, issues and opportunities.
• Supervise the individual department heads in maintaining the Company’s equipment manuals in order to provide technical specifications to clients and employees, as required.
• Participate in the annual evaluation of subordinate employees in conjunction with the Office Manager.
• Educate, comply and enforce all Safety procedures.

Requirements

• A graduate Degree in Business Administration or any related field
• Compulsory knowledge of different fabric types and descriptions
• Compulsory knowledge of measurement and sizing, at least 2 months fashion experience
• 1 - 3 years experience in the retail fashion space
• IT competency and Proficiency in Microsoft office suite
• Excellent communication and interpersonal skills
• Good organizational skill and attention to detail
• Great team player.
• Inventory management skill or willingness to learn
• Excellent oral and written communication skills.

Salary
N70,000 - N85,000 Monthly.