Jobs at Flutterwave

Department: Risk and Compliance

The Role

• Flutterwave is seeking an experienced and dynamic senior professional to join our fraud risk team.
• The leader  will play a critical role in managing and mitigating financial losses and payment partner compliance due to fraud risk in our merchant acquiring and remittance business.
• This individual will be part of  a team responsible for developing and implementing risk management strategies, policies, and procedures to protect the company's interests while ensuring a positive experience for our customers.

Responsibilities

• Develop and execute comprehensive risk management strategies to identify, assess, and mitigate fraud -related risks.
• Foster a culture of continuous improvement, innovation, and collaboration within the team.
• Implement data-driven risk assessment models and analytical tools to proactively identify emerging risks and trends.
• Establish and enhance policies and procedures governing fraud  risk management.
• Collaborate with cross-functional teams, including product, legal, compliance, and technology, to develop and enhance risk mitigation solutions and processes.
• Conduct regular reviews and audits of accounts, transactions, and activities to ensure adherence to risk management protocols.
• Stay abreast of industry trends, regulatory developments, and best practices in fraud  risk management to inform strategic decision-making and enhance risk mitigation efforts.
• Provide timely and accurate reporting on key risk metrics, trends, and incidents to senior management and relevant stakeholders.
• Drive continuous improvement initiatives to optimize risk management processes, enhance operational efficiency, and support business growth objectives.
• Foster a culture of risk awareness, accountability, and compliance throughout the organization through training, communication, and collaboration.

Required Competency and Skillset to be a Waver

• Bachelor's Degree in Business, Finance, Risk Management, or related field; Advanced Degree or relevant professional certifications (e.g., FRM, CRM, CFA) preferred.
• Proven 5+ years’ experience in risk management, preferably in a fintech or financial services environment, with a focus on fraud prevention.
• Proven track record of leadership and team management, with the ability to inspire and motivate a diverse team of professionals.
• Strong analytical skills and proficiency in data analysis, risk modeling, and statistical techniques.
• Deep understanding of financial products, payment processing, and regulatory and scheme requirements related to fraud  risk management.
• Excellent communication skills, with the ability to effectively communicate complex concepts and findings to diverse audiences.
• Strategic thinker with the ability to develop and execute risk management strategies aligned with business objectives.
• Demonstrated ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.
• High level of integrity, ethics, and professionalism, with a commitment to upholding the highest standards of risk management and compliance.

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Department: Internal Audit

About the role

• The Data & Analytics Lead, Group Internal Audit Function (GIAF) role is a strategic hire (a hybrid audit and data engineer) and the technical foundation of an AI-native internal audit function for our payments and banking operations: one that scales through data, automation, AI agents and continuous monitoring, with people focused on judgment, investigation and influence.
• You will design and build the data pipelines, monitoring agents and live Assurance Dashboard that let Internal Audit review every transaction, surface exceptions early and demonstrate measurable business value: revenue leakage identified, cost eliminated, losses prevented and controls strengthened.

Responsibilities
Build the platform:

• Design and deliver the data layer for continuous assurance, working with  Engineering and Data teams to secure read-only access to production data
• Build and operate AI-powered monitoring agents across high-value use cases, including settlements and reconciliations, revenue assurance (including fee calculation and pricing), API transaction integrity, vendor spend and privileged access
• Build and maintain the live Assurance Dashboard: top risks, revenue leakage, critical findings, remediation status, fraud trends, control failures and financial exposure

Own data quality and governance:

• Assess the quality, completeness and lineage of priority data sources, and agree data ownership with business and technology teams
• Maintain a model and agent inventory, with documented logic, testing results, and measured accuracy and false-positive rates; ensure agents meet AI governance and responsible-AI expectations
• Ensure data protection, privacy and residency requirements are built into every pipeline and agent

Deliver measurable outcomes:

• Baseline and track outcome KPIs: revenue leakage identified, unnecessary cost eliminated, losses prevented, manual controls automated and exposure reduced
• Convert findings into quantified business value, and report progress weekly to the Head of Internal Audit and management
• Translate analytics results into clear exceptions that auditors can investigate and management can act on

Work across the business:

• Partner with Engineering, Data, Finance, Treasury, Compliance, Risk, Product and IT to enable continuous assurance while preserving Audit's independence
• Support the operating model that separates monitoring (Audit) from remediation and control ownership (management)
• Coach the audit team in analytics and help build the function's data and AI capability over time

Required Competencies to be a Waver

• Bachelor's Degree in Data Science, Computer Science, Engineering, Statistics, Finance, Accounting, Information Systems or a related field
• Experience in internal audit, risk, fraud or revenue assurance analytics
• 7+ years of experience building data pipelines, analytics or automation in financial services, payments, fintech or a comparable data-intensive environment
• Strong SQL and Python (or equivalent), and experience with a modern data stack, such as cloud data warehouses, orchestration tools and BI or dashboard platforms
• Hands-on experience building anomaly detection, reconciliation or monitoring solutions on large transaction datasets
• Practical experience applying AI or LLM-based tools to real business problems, including testing and validation
• Strong understanding of controls, risk and assurance concepts, from audit, risk, finance or compliance experience

Preferred:

• Exposure to payments, settlement, treasury or banking data
• Familiarity with ICFR, regulatory reporting requirements or data protection regulation
• Relevant certifications, such as CISA, CIA, CFE, or cloud and data engineering credentials

Other attributes we are looking for:

• Builder mindset: moves from idea to working, tested solution quickly
• Rigor: insists on data quality, validation and traceability
• Independence and integrity: understands the line between assurance and management responsibilities
• Communication: explains technical results to executives and non-technical colleagues in plain language
• Influence: earns cooperation from teams across the business without formal authority
• Outcome focus: measures success by business value created, not activity

How success is measured:

• Agents in production and the share of the high-risk audit universe under continuous monitoring
• Revenue leakage identified, cost eliminated and losses prevented
• Manual controls automated and manual testing hours replaced
• Accuracy and false-positive rates of agents, validated against independent testing
• Adoption of the Assurance Dashboard by management

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The Role

• Flutterwave is looking for a Sales Development Representative (SDR) with strong knowledge of the UK market to join our Enterprise Sales team.
• As an SDR you will be responsible for identifying potential customers in the UK, generating new business opportunities, and managing leads through the sales pipeline and setting up our sales closers for success.
• As the first line of communication with Flutterwave’s UK prospects, the ideal candidate will have a thorough understanding of the sales process and of how UK businesses evaluate and buy payment solutions, and will excel at researching and qualifying leads, starting new relationships and showcasing Flutterwave’s offerings to prospects in a persuasive way.
• We are looking for someone who has excellent communication skills, a strong work ethic, and a proven track record of success in sales.
• If you are self-motivated and have a passion for sales, we would love to hear from you.

What Your Day-to-Day Activities Will Be Like

• Generate leads to manage and maintain a pipeline of interested UK-based prospects to create new business opportunities for Flutterwave
• Run multi-channel outbound outreach (email, phone and LinkedIn) to UK decision-makers, working to UK business hours and observing UK direct-marketing rules
• Build nurturing relationships with customers to identify their potential needs and qualify their interests and viability to drive sales
• Move solid leads through the funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls
• Collaborate with the sales team to develop strategies for reaching sales targets in the UK market
• Develop sales strategies tailored to the UK market to draw in potential buyers and solicit new potential customers
• Follow up with potential customers who expressed interest but did not purchase our services
• Identify best practices, including UK-specific outreach approaches, to refine Flutterwave’s lead-generation playbook
• Stay up-to-date on UK market trends, competition, regulatory changes and industry developments, particularly in payments, fintech and cross-border payments into Africa
• Partner cross-functionally with internal stakeholders to streamline client onboarding and deliver a seamless initial customer experience
• Manage a small portfolio of existing UK-based Flutterwave Enterprise clients to support administrative functions, FX trading and also identify cross selling opportunities
• Ensure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws (including the UK GDPR and PECR), and global best practices

Required competency and Skillset to be a Waver

• Bachelor’s Degree in Business, Sales or a related field
• 5-9 years of experience as a sales development representative, with a track record of exceeding lead targets and sales quota
• Demonstrable knowledge of the UK market, including its business landscape, payments and fintech ecosystem, and the buying behavior of UK merchants and enterprises
• Experience prospecting into UK-based businesses; an existing network in UK payments, fintech, e-commerce, travel or Africa-focused corridors is an advantage
• Working awareness of the UK regulatory environment relevant to payments and outbound sales (e.g. FCA, UK GDPR, PECR)
• Proficiency in customer relationship management (CRM) software
• Strong verbal and written communication skills
• Ability to build and maintain relationships with potential customers
• Knowledge of sales techniques and strategies
• Strong problem-solving, negotiation skills and analytical skills
• Time management and organizational skills
• Ability to work independently and as part of a team, and to work UK business hours
• A desire to learn and grow within the sales organization.