Jobs at EHA Clinics

Purpose of the Position

• The Family Physician will perform a range of functions including but not limited to; initial history taking, clinical assessments, diagnosis, treatment, and evaluation of care.
• S/he must demonstrate critical thinking in the clinical decision-making process, especially in assessing and diagnosing patients, leading to the delivery of safe care for all patients.
• The successful candidate will work collaboratively with the healthcare team and the Management Team to meet the needs of the patients, supporting the delivery of policy and procedures.
• S/he will have a supervisory role on medical doctors within the clinic and ensure that policies and procedures are upheld.

What you’ll do

The Family Physician will support EHA Clinics department predominantly to:

• Assist in clinical instruction and supervision of medical and nursing staff as well as other interns/student doctors that may periodically be attached to the clinics, including the educational development and mentoring of these individuals.
• Support clinical research and efforts within the EHA Clinics leading to the publication of papers.
• Attend regular educational meetings organised by the practice in order to update clinical knowledge, practice policy, and guidelines and disseminate other useful information relevant to the provision of adequate healthcare for patients in order to discuss in a bid to learn from recent significant events relating to clinical practice occurring within the clinics.
• Develop a curriculum for continuing professional development for doctors under their supervision.
• Regularly reflect on own practice (and keep a record of learning encounters) in order to identify learning needs and encourage self-directed lifelong learning and continued professional development.
• Send and receive written information on behalf of the clinic regarding matters of insurance and other issues relating to the physical and social welfare of patients.
• Participate in all treatment and preventative healthcare services as agreed by the supervising Chief Medical Officer.
• Provide direct clinical care to patients using established clinical guidelines.
• Interview patients, take medical histories, perform physical examinations, analyse, diagnose and explain medical problems during in person and telehealth consultations and home visits. 
• Consult, recommend and explain appropriate diagnostic tests and treatment. 
• Request and interpret the results of laboratory investigations when necessary.
• Perform specialised diagnostic physical exams and treatment procedures.
• Instruct and educate patients in preventative health care. 
• Conduct virtual/telephone consultations which may involve discussing results and implications of laboratory investigations with patients as well as dealing appropriately with routine and emergency complaints.
• Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes. 
• Contribute to clinical development by developing a special interest and to help establish appropriate systems to manage common chronic medical conditions, ensuring compliance with approved standard treatment guidelines.
• Oversight of medical doctors activities including but not limited to assessing the appropriateness of patient management, decisions on referral, and review of medical charts.
• Formulate diagnosis and treatment plans
• Give clinical instructions to the clinical care teams as required.
• Communicate when necessary with colleagues in Clinical care and hospital specialists in order to discuss or refer specific patients, plan and coordinate activities, or exchange information in order to improve the quality of patient care.
• Deal regularly with community hospitals, consultants and other health care providers, insurance companies, and other community organizations to refer/consult on specific cases, participate in community service and education projects and activities, and the like.
• Ensure continuing education, training, and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Champions all medical aspects of the quality program, including quality measurement, external reporting and quality improvement.
• Champions the infection control activities including antimicrobial stewardship and relevant KPIs 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyse and determine the significance of a variety of diagnostic test results.
• Other duties as assigned.

Professional Development
EHA Clinics requires all staff to keep their knowledge and skills up to date:

• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature. 
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results.

Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.

• MBBS, MBChb, M.D or D.O. degree.  
• Membership/Fellowship of Recognized International Colleges of Family Medicine or General Practitioners
• Membership/Fellowship of West African/National College of Physicians with speciality in Family Medicine
• Valid Medical licence to practise as a specialist in Nigeria
• 5+ years post residency experience
• Ability to excel in a start-up environment
• Strong medical leadership skills to ensure trust and respect of medical staff
• Strong collaboration and communication skills to ensure effective alignment amongst diverse teams
• Demonstrated ability leading and managing a geographically distributed team
• Proven success making good, timely decisions and managing change in a rapidly changing, sometimes ambiguous environment
• Ability to maintain strict confidentiality of medical records and adhere to the standards for health record-keeping and Privacy requirements.
• Fluency in performance measures and measurement programs, accreditation, peer review and hospital output.
• Strong clinical background with minimum of 5 years clinical practice experience.
• Demonstrated experience in guiding multidisciplinary clinical program activities
• Demonstrated strong leadership, management, organizational, analytical, communication and relationship development skills with particular emphasis on building relationships with executives and physician leaders
• Demonstrated experience in successfully facilitating collaborative, cross-functional projects
• Demonstrated results for delivering complex projects on time and on budget.
• Creates and communicates a compelling and inspired vision and sense of purpose for physicians and collaborative departments 
• Facilitates team building and collaboration
• Directs activities for achieving defined outcomes, reporting and analysis.
• Uses conflict resolution skills to drive change and promote organizational goals.
• Able to communicate pertinent information in various formats on a timely basis to all customers and provide follow-up as required in a professional manner.

Key Skills and Attributes:

• Hold Computer literacy
• Customer Service
• Quality
• Safety
• Staff Engagement
• Financial Stewardship
• Continuous Improvement
• Professionalism
• Leadership skills
• Developing people
• Detail oriented
• Ability to collaborate
• Results oriented
• Exceptional organizational skills
• Excellent verbal and written communication skills
• Presentation skills
• People management skills
• Attention to detail
• Problem solving skills

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Purpose of the position

• The Medical Doctor will perform a range of functions including but not limited to; initial history taking, clinical assessments, diagnosis, treatment, and evaluation of care.
• S/he must demonstrate critical thinking in the clinical decision-making process, especially in assessing and diagnosing patients, leading to the delivery of safe care for all patients.
• The successful candidate will work collaboratively with the healthcare team and the Management Team to meet the needs of the patients, supporting the delivery of policy and procedures.
• The Medical Doctor will also review and act appropriately on blood results and referrals/correspondence regarding patients.
• In addition, S/he will be expected to occasionally carry out some home visits to patients registered on the Membership Scheme.

What you’ll do

The Medical Doctor will support EHA Clinics department predominantly to:

• Participate in all treatment and preventative healthcare services as delegated and agreed upon by the supervising Practice Manager(s).
• Provide direct clinical care to patients using established clinical guidelines. 
• Interview patients, take medical histories, perform physical examinations, analyze, diagnose and explain medical problems during surgery consultations and home visits. 
• Consult, recommend and explain appropriate diagnostic tests and treatment. 
• Request and interpret the results of laboratory investigations when necessary.
• Perform specialized diagnostic physical exams and treatment procedures. 
• Instruct and educate patients in preventative health care. 
• Conduct telephone consultations which may involve discussing results and implications of laboratory investigations with patients as well as dealing appropriately with routine and emergency complaints.
• Order laboratory tests as required and agreed under supervising Medical Director.
• Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes. 
• Contribute to clinical development by developing a special interest and help to establish appropriate systems to manage common chronic medical conditions, ensuring compliance with approved standard treatment guidelines.
• Participate fully in the clinicians’ duty rota including the provision of home visits when appropriate.
• Formulate diagnosis and treatment plans, in consultation with or referring to Supervising doctor(s) as appropriate. 
• Give clinical instructions to the nursing staff and other clinical care teams as required.
• Communicate when necessary with colleagues in Clinical care and hospital specialists in order to discuss or refer specific patients, plan and coordinate activities, or exchange information in order to improve the quality of patient care.
• Deal regularly with community hospitals, consultants, and other health care providers, insurance companies, and other community organizations to refer/consult on specific cases, participate in community service and education projects and activities.
• Assist in clinical instruction and supervision of medical and nursing staff as well as other interns/student doctors that may periodically be attached to the clinics, including the educational development and mentoring of these individuals.
• Support clinical research and efforts within the EHA Clinics leading to the publication of papers.
• Attend regular educational meetings organized by the practice in order to update clinical knowledge, practice policy and guidelines, and disseminate other useful information relevant to the provision of adequate healthcare for patients in order to discuss in a bid to learn from recent significant events relating to clinical practice occurring within the clinics.
• Regularly reflect on own practice (and keep a record of learning encounters) in order to identify learning needs and encourage self-directed lifelong learning and continued professional development.
• Send and receive written information on behalf of the clinic regarding matters of insurance and other issues relating to the physical and social welfare of patients.

Professional Development:

EHA Clinics requires all staff to keep their knowledge and skills up to date:

• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD).
• The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature. 
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results.

Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.

• Degree In Medicine - Minimum qualification of Bachelor of Medicine and Bachelor of Surgery in any Global, National, or State recognized University and conforming to the guidelines as set out by the Medical and Dental Association of Nigeria.
• Completion of compulsory internship and national service or exemption
• Up-to-date registration and license from the MDCN.

Key Skills and Attributes:

• Hold Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail
• Knowledge and skills to provide vaccination.
• Knowledge and skills to perform minor trauma care including suturing, plaster casting, I&D, debridement etc.
• Knowledge and skills to stabilize trauma patients prior to transport to a higher level of care.

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Purpose of the position 

• The Project Manager, Community Health liaises with the EHA Clinics management and medical team to manage and expand a sustainable, low-cost community healthcare delivery model accessible to individuals and families in the places they live and work. 
• For Nigeria to make progress towards Universal Health Coverage, it will require an exponential increase in access to quality primary care and community healthcare services.
• The Project Manager, Community Health will lead an aggressive effort to reach communities with healthcare services and products, social insurance, and other products/services to improve health and well being
• EHA Clinics community health program-REACH, faces challenges on several fronts.
• These include low health literacy among the population, surfeit of poor quality and cheap medicines sold by vendors, low purchasing power of target population, traditional and religious barriers to western medicine, and shortage of qualified and motivated community health workers.

What you’ll do

• Manage a team of community health nurses (CHNs), community health extension workers (CHEWs), community volunteers and marketers to deliver high quality community-based health care.
• Actively monitor performance of team members to ensure they meet service delivery, membership and other program targets.
• Identify barriers to service delivery and develop strategies to overcome them.
• Rapidly and iteratively pilot CHEW initiatives in selected communities to test feasibility, acceptability and profitability before expanding them throughout the program.
• Expand the portfolio of products and services that CHEWs will sell in the communities based on market analysis.
• Organise community health events to promote our services and memberships.
• Using the geographical boundaries, develop a clear list of potential target groups and vigorously engage them  for membership enrolment and service delivery.
• Assist in Hiring and supervising EHA Clinics CHW teams of nurses and CHEWs.
• Training and mentoring of service providers on sales and marketing techniques.
• Work with the EHA Clinics team to develop training programs for CHWs.
• Clinical Audits and developing KPIs.
• Co-opt key opinion leaders, community leaders, community stakeholders, local and state government officials to facilitate the growth of the program.
• Regularly create social media posts and stories to increase the visibility of the program in the local and professional community.
• Assist in community-based healthcare research studies and projects by co-creating study proposals, grant applications etc
• Maintain an adequate inventory of medicines, tests and supplies to ensure uninterrupted service delivery.
• Other duties as assigned. 

Other Responsibilities:

• Adhere to policies and procedures.
• Adhere to EHA Clinics code of conduct as well as ethical standards of the field.

Professional Development

EHA Clinics requires all staff to keep their knowledge and skills up to date

• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD).
• The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate.

Requirements

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• MBBS/MD  from an accredited university. 
• A minimum of 3 years outstanding work experience as a project manager with field workers, community health workers or a similar manager role. Experience for 3 years or more as a manager in retail pharmacy/healthcare/health insurance will also be considered.
• Knowledge and experience in implementation science and/or behavior change communication will be an added advantage.
• Fluent in Hausa and proficiency in written and spoken English.
• Understanding of medical terminology is desirable.
• Experience with administrative and accounting procedures.
• Good interpersonal skills and communication with a wide variety of patients, medical staff, and caregivers
• Strong computer skills, including Google Suite are desirable.
• Compassionate and sensitive to patients’ needs and concerns.
• Good documentation and analytical skills.
• Strong organizational and time-management skills.

DESIRABLE REQUIREMENT 

• A master’s degree in public health, community health  or a similar field will be an added advantage.

Key Skills and Attributes:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making decisions.
• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to the different situations encountered daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions

go to method of application »

Purpose of this Position

• The Locum Medical Doctor will perform a range of functions including but not limited to; initial history taking, clinical assessments, diagnosis, treatment, and evaluation of care.
• S/he must demonstrate critical thinking in the clinical decision-making process, especially in assessing and diagnosing patients, leading to the delivery of safe care for all patients. The successful candidate will work collaboratively with the healthcare team and the Management Team to meet the needs of the patients, supporting the delivery of policy and procedures.
• The Medical Doctor will also review and act appropriately on blood results and referrals/correspondence regarding patients.
• In addition, S/he will be expected to occasionally carry out some home visits to patients if and when required. The Medical Doctor will report to the Chief Medical Officer and Project Manager.

Job Responsibilities

• To perform this role successfully, the Medical Doctor will perform the following responsibilities in relation to all clinics which will include but are not limited to:

Clinical Tasks:

• Participate in all treatment and preventative healthcare services as delegated and agreed upon  by the supervising Program Supervisors/Manager(s).
• Provide direct clinical care to patients using established clinical guidelines. 
• Interview patients, take medical histories, perform physical examinations, analyse, diagnose and explain medical problems during surgery consultations and home visits. 
• Consult, recommend and explain appropriate diagnostic tests and treatment. 
• Request and interpret the results of laboratory investigations when necessary.   
• Perform specialised diagnostic physical exams and treatment procedures. 
• Instruct and educate patients in preventative health care. 
• Conduct telephone consultations which may involve discussing results and implications of laboratory investigations with patients as well as dealing appropriately with routine and emergency complaints.
• Order laboratory tests as required and agreed under supervising Medical Director.
• Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes. 
• Contribute to clinical development by developing a special interest and to help establish appropriate systems to manage common chronic medical conditions, ensuring compliance with approved standard treatment guidelines.
• Participate fully in the clinicians’ duty rota including the provision of home visits when appropriate.
• Formulate diagnosis and treatment plans, in consultation with or referring to Supervising doctor(s) as appropriate. 
• Give clinical instructions to the Nursing staff and other clinical care teams as required.  
• Communicate when necessary with colleagues in Clinical care and hospital specialists in order to discuss or refer specific patients, plan and coordinate activities or exchange information in order to improve the quality of patient care.
• Deal regularly with community hospitals, consultants and other health care providers, insurance companies and other community organisations to refer/consult on specific cases, participate in community service and education projects and activities and the like. 

Administrative / Training:

• Assist in clinical instruction and supervision of medical and nursing staff as well as other interns/student doctors that may periodically be attached to the clinics, including the educational development and mentoring of these individuals.
• Support clinical research and efforts within the REACH program leading to the publication of papers.
• Attend regular educational meetings organised by the program in order to update clinical knowledge, practice policy and guidelines and disseminate other useful information relevant to the provision of adequate healthcare for patients in order to discuss in a bid to learn from recent significant events relating to clinical practice occurring within the clinics.
• Regularly reflect on own practice (and keep a record of learning encounters) in order to identify learning needs and encourage self-directed lifelong learning and continued professional development.
• Send and receive written information on behalf of the clinic regarding matters of insurance and other issues relating to the physical and social welfare of patients.

Professional Development:

The REACH Program requires all staff to keep their knowledge and skills up to date

• S/he is expected to continue to learn throughout their career at The REACH Program through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note:

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate.

Requirements

The requirements listed below are the knowledge, skill, and/or ability required to successfully perform this job: 

• Degree in Medicine - minimum qualification of Bachelor of Medicine and Bachelor of Surgery in any Global, National or State recognized University and conforming to the guidelines as set out by the Medical and Dental Association of Nigeria. 
• 2+ years post-foundation program of general training
• Compulsory completion of NYSC or exception certificate.
• Up-to-date registration and license from the MDCN
• Post-Graduate Medical and Dental qualification, Certification by WACP or equivalent body or Specialist training in a chosen area of medicine are added advantages.

Key Skills and Attributes:

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.