Jobs at Earth Blend

Job Overview

• Sales Team Lead will be responsible for leading and managing a team of sales officers and their customers - responsible for the full customer cycle i.e., sell, maintain and recover.
• The successful candidate must be a detail-oriented professional with strong critical thinking skills and a demonstrated track record of effective sales work.

Key Responsibilities

• Develop and implement the sales operational strategies.
• Organize sales activities and functions in the field to achieve targets, revenue and desired quality sales.
• Manage all sales officers.
• Train and coach sales officers on topics including pitching, sales conversation, closing and building strong and long-lasting relationships with customers.

Deliverables and Activities

• Participate in the recruitment and training of new sales staff in applicable policies & guidelines provided by Earth Blend.
• Conduct periodic performance review and provide feedback to the Management
• Follow up on indebted customers.

Required Skills & Experience

• B.Sc Degree or Equivalent
• 5+ years working within the FMCG sales industry.
• Previous experience in a managerial position is an added advantage
• Ability and passion for coaching and training.
• Good problem-solving skills (solutions oriented)
• Good influencing and negotiation skills
• Ability to work under pressure to meet deadlines
• Excellent verbal communication skills with customer focus
• Computer literate, team player and dynamic self-starter.

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Job Description

• A Sales Representative is responsible for sourcing new sales opportunities, closing sales to achieve quotas and managing acquired customers.
• He/she will play a key role in increasing income and revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products of Earth Blend.

Responsibilities

Some of the key responsibilities include:

• Attaining and exceeding monthly sales targets/KPIs.
• “Getting the sales” using various customer sales methods.
• Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness.
• Evaluating customers’ needs and building productive long lasting relationships.
• Submitting weekly and monthly reports.

Other Responsibilities:

• Get the “sales” using various customer sales methods (door-to-door /store visits, cold calling/calling and emailing prospects, presentations/ setting up presentations for organizations etc.).
• Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness (developing industry specific strategies to aid sales as well as on-board new clients using proper documentations).
• Evaluate customer skills (what is the best way to communicate with clients?), needs (what are customers’ needs?) and build productive long lasting relationships.
• Research accounts and generate or follow through sales leads (research what's needed to enter other markets/organizations).
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Attend meetings, sales events and training to keep abreast of the latest developments (create a calendar for specific record of relevant events that will aid product awareness and increase sales).
• Report and provide feedback to management using financial statistical data (work with accounts to report current customers, current sales, revenue received, outstanding revenue, future prospects).
• Maintain and expand client database within your assigned territory.

Qualification / Experience / Skills

• HND, or B.Sc. in Business Administration, Marketing, Economics or any related field.
• 4+ years of sales experience in the FMCG sector with a track record of top performance.
• Strong ability to drive sales engagements via physical visits, phone and online, sustaining focused conversations to achieve a clear objective.
• Able to build trust and credibility by providing accurate information and guidance to prospects regarding Earth Blend’s products.
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders.
• Computer skills will be an added advantage.
• Excellent verbal and written communication skills.
• Ability to operate in a fast-paced environment
• Strong interest in technology.