Jobs at Deloitte

Surfaces ground truth from the business and converts insights into actionable readiness plans that minimise disruption, drive adoption, and link readiness to OKR‑driven outcomes. Please note, this position will require travel to East and West Africa as part of its responsibilities and is a two-year contract.

Key Responsibilities

• Lead readiness assessments across business, people, process, data, and behaviour.
• Produce evidence‑based insights (scorecards, heatmaps, behavioural indicators).
• Translate findings into clear readiness plans owned by the business.
• Activate and coach Change Champions, Agents, Super Users, and Trainers.
• Detect and manage resistance through behavioural and readiness signals.
• Run readiness huddles and forums to maintain momentum and accountability.
• Partner across Comms, Behaviour, and Capability to align interventions

Qualifications

• Bachelor’s degree in Business, Industrial Psychology, or related field
• Change management training advantageous
• 7+ years in change readiness, transformation delivery, PMO, or business operations leadership
• 2 years+ management experience

Personal Traits

• Evidence‑led thinker
• Strong facilitator
• Highly collaborative, empathetic, business‑aware

Skills

• Diagnostic and readiness assessment capability
• Stakeholder engagement & change network activation
• Behavioural insight interpretation
• Operational planning & dependency mapping
• Strong communication and coaching skills

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We are seeking a dynamic Change Delivery Senior Manager on a two-year contract to shape the overall transformation strategy and integrate all change & enablement levers into a unified, business‑owned system that maximises adoption, OKR‑driven outcomes, and long‑term value.
The ideal incumbent must provides strategic cohesion across comms, readiness, behaviour, capability and network activation workstreams. Please note, this position will require travel to East and West Africa as part of its responsibilities.

Key Responsibilities

• Integrate the Change & Enablement Engine into program delivery, sequencing, and governance.
• Lead stakeholder and leadership engagement approaches to build sponsorship strength.
• Establish governance structures enabling transparency of risks, readiness, and resistance patterns.
• Oversee all change and enablement workstreams to ensure unified, sequenced delivery.
• Manage resistance through readiness insights, behavioural indicators, and network feedback.
• Define and track metrics across adoption, behaviour, readiness, sentiment, outcomes, and benefits.

Qualifications

• 10+ years in strategic change management, transformation leadership, organisational effectiveness, or related fields.
• +2 years management experience

Personal Traits

• Strategic, integrative thinker
• Highly influential and persuasive
• Strong leadership presence
• Comfortable with ambiguity and complex stakeholder environments

Skills

• Enterprise‑level change strategy
• Behavioural change and cultural enablement
• Governance design & leadership communication
• Portfolio‑level risk and resistance management
• OKR‑based strategy execution

Qualifications

• Bachelor’s degree in Business, Organisational Psychology, Change Management, or related discipline.
• Prosci/ADKAR or equivalent certification recommended.