Jobs at Contec Global Group

Essential Duties and Responsibilities

• Developing evaluation programs
• Keeping Track of the Industry Trends
• Utilization of technology
• Call Monitoring
• Evaluate adequacy of quality assurance standards
• Investigate customer complaints and non-conformance issues
• Analyze data to identify areas for improvement in the quality system
• Identify training needs and organize training interventions to meet quality standardsvities
• Devise sampling procedures and directions for recording and reporting quality data

Education and/or Work Experience Requirements

• Bachelor's Degree in any reputable institution
• Experience with implementation of corrective action programs
• Strong computer skills including Microsoft Office, QA applications and databases
• Quality inspection, auditing and testing experience
• 5-6 year working experience on the job related field

Skills:

• Verbal and written communication skills
• Data collection, management and analysis
• Listening skills
• Problem analysis and problem solving
• Customer service orientation
• Planning and organizing skills
• Decision-making
• Judgmental skills
• Division: Mobile Commerce (AT-BP-REMITTANCE)
• Department: Support/Customer Care Department
• Preference: Female
• Experience: Minimum of 5 Years
• Candidates Preferred from company/Industry: Telecommunication.

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Job Descriptions

• Ensure vehicle is kept neat at all times.
• Filling of the Driver's logbook.
• Report every minor/major fault(s) to the concerned authority as soon as possible.
• All safety precautions must be checked in the morning.
• Adherence to traffic rules.
• Able to repeatedly bend at the waist and neck, twist and rotate hands, wrists, shoulders, elbows, and forearms.
• Able to grip and grasp repeatedly and operate foot pedals.
• Capable of driving extended periods of time, up to the maximum allowable times, safely, under a variety of conditions, including night driving, mountain driving, and spending up to 80% of on duty time in the vehicle for an extended period.
• Able to withstand abrupt hour changes, irregular work/rest cycles, noise and vibration, temperature and weather extremes, irregular meals and delays.
• Maintain a daily record of duty status in accordance with company requirements
• Appraise, evaluate, and adequately respond to environmental strain and emotional stress.
• Must be able to travel, without restrictions, to all points within Nigeria.
• Complete any and all other tasks assigned by reporting Manager for which the employee is qualified and physically able to perform.

Job Requirements

• Must hold a valid Driver License
• Good knowledge of routes/roads.
• Positive attitude and professional appearance
• Ability to navigate efficiently and good knowledge of routes.
• Able to multi-task and work in a fast-paced environment
• Able to communicate effectively with reporting manager and coworkers
• Able to function well as part of a team
• Diligent attention to detail
• Diligent attention to safety
• Good vision or sight.