Jobs at Connect Rail Services Limited

Job Summary:

As an export specialist this job requires you to be up-to-date on the processes of handling goods both internationally and nationally.

Essential Duties:

• Keeping adequate records and monitoring all export at the terminal
• Confirming the status of all exports and ensuring they meet ALL requirement from the destination terminal
• Understandingthe Organization's Financial Performance
• Advising for loading of the good to go to units at terminal
• Email communication with terminals during operations
• Ensuring trucks meets ALL Gate-in and Gate-out requirement

Skills:

• Strong verbal and written communication skills
• Defining strategies for reaching goals
• Defining the purpose of the strategic planning process
• Securing release time for participants to engage in the process
• Systematic thinking
• Designating the participants in the process
• Teamwork and Team-building
• Defining mechanisms for input for various levels of participants

Requirements:

• A graduate from any accredited university
• Minimum of 2years work experience in Operations and Planning in a logistic firm
• Must reside in Agbara axis or Environs

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Job Summary

As a Customer Service Representative at connect rail, you will be responsible for assisting the operations team in managing specific customer accounts.
The ideal candidate must be a high communicator who can multitask and manage their time effectively.

Essential Duties

• Provide excellent customer service experience to customers
• Receive and make calls providing information on the company’s services
• Data maintenance for clients and agent on barge operations
• Effective in resolving clients compliant
• Follow-up with other department to ensure service standard are met
• Report customers feedback to management
• Update shipments in both internal and external operating systems
• Assist with procuring carriers as needed
• Process customer and carrier paperwork
• Maintain system integrity by ensuring all data is entered accurately and timely
• Perform any other duties as required or assigned

Requirements

• A graduate from any accredited university
• Minimum of 1 years work experience in Logistics/Transport
• Must reside in Agbara axis or Environ
• Proficient with Microsoft software applications and use of the Internet.

Skills

• Strong verbal and written communication skills
• Strong problem-solving and time management skills
• Ability to multi task in a fast-paced work environment
• Ability to provide exceptional customer service with a sense of urgency
• Working knowledge of MS Office Suite and the ability to learn various computer systems