Jobs at Co-Creation Hub (CcHUB) Nigeria

Job Purpose

This is an exciting opportunity to develop, manage and advise on projects, partnerships, and activities to deliver against a creative economy ecosystem development strategy. The selected candidate will support the delivery of a Creative Economy portfolio of programmes working with sector stakeholders and communities. You will also manage various stakeholders across Africa and internationally and contribute to fundraising efforts to scale up programming.

Duties and Responsibilities

Programme Management

• The Programme Manager (PM) will be responsible for delivering a programme of activities linked to the Creative Economy ecosystem development in Africa.
• The PM will work in close collaboration with the Acting head of Programs and stakeholders to identify, prioritise, and design activities that will respond to the creative economy priorities to further the objectives of the practice.
• The PM will manage research projects within the practice’s portfolio.
• Project manage the planning, schedules, and budgets for agreed activities to ensure that all tasks are completed within the timeframe and budget parameters defined during project design.
• The PM will be the main point of contact for internal and external stakeholders to ensure that all activities fit within a strategic and applicable portfolio.
• Interface with other organisational units (Finance, Communications, Design) to deliver agreed programmes.
• Manage and execute a pipeline of programmes, including accelerators and incubators.
• Participating in donor and grant application processes, including design, submission, and review.
• Provide progress reports on programmes to key officers for prompt decision-making.
• Relationship and Stakeholder Management
• Create a framework that guides engagement between the unit and the various levels of stakeholders; the PM must be able to maintain good relations with all associated parties.
• Proactively identify and pursue opportunities for developing new physical and digital audiences to deliver the practice’s projects in Africa.
• Identify thematic priorities that align with partner interests and develop standardised concept notes for pitching to multiple partners.
• Curate relevant activities, stakeholders, events, and workshops to drive innovation in the selected thematic areas.

Communication and Evaluation

• Work with the Community Manager and Communications Unit to develop and manage digital marketing and audience development campaigns, including but not limited to social media platforms.
• Provide content to the Communications Unit for communications materials for distribution internally and externally.
• Ensure each project's evaluation strategy is implemented according to programme standards and report likely variations from the target.

Qualifications

• How Creative Economy Value Chains work and current barriers and opportunities within this in an African content
• Programme design and related tools, for example, relating to financial management and reporting, evaluation, contract management etc
• Job creation and livelihood development strategies in an African context

The ideal candidate will meet the following requirements

• At least 7 years of experience designing, and leading delivery of incubation, acceleration or capacity-building programmes focused on artistic, entrepreneurship, digital or technical skills within the Creative Economy in Africa.
• Degree Level or Equivalent in Economics, Management, or related discipline
• Project Management qualification is desirable.
• Experience supporting ecosystem development either in a specific sector within or across the Creative Economy in a formal /corporate context.
• Strong networks across at least one major African market for Creative Economy, although experience across multiple markets is preferred.
• Experience working with international donors/ on international donor-funded projects.
• Relationship management with senior stakeholders in partner/donor organisations and in government.
• Creativity skills in developing programs and methods for engaging an audience toward the
  success of the practice.

go to method of application »

The Creative Economy Practice aims to enhance Job and Wealth Creation, and opportunities for Creative Expression for Africans (particularly women and young people), through innovation and the application of technology in the African Creative Economy.

The practice focuses on four main areas:

• Research: Landscape, stakeholder, trends analyses and mappings to support evidence-based decision-making and advocacy for the Creative Economy in Africa.
• Community and Ecosystem Development: Connecting creative and technology ecosystems and pan-African networks through the provision of workspace, face-to-face and online meetups and events.
• Investment Readiness: Training, bootcamps, incubators, accelerators, tailored advisory and other support to boost the capability and attract investment.
• Investments: Through our Syndicate Fund (equity, $50k - $250k) and management of partner funds – grants, debt, equity, hybrid and through investor education and advocacy.
• Support  engagement with community(ies) of Creative Economy stakeholders including creatives / creators, sector support organisations like hubs, associations and collectives, service providers and freelancers, employers, and business owners etc.
• Support the management of the daily operations of the Creative Economy community ecosystem. Build models, metrics of success and growth strategies, ensuring long-term success and growth of the community.
• Foster a sense of community by building relationships with the community across a range of stakeholder types.
• Stimulate engagement by interacting with followers and the Creative Economy audience.
• Support the development of content strategy across all social media channels.
• Understand the online user experience and consumer journey and suggest improvements to how to better engage with our audience directly.
• Liaise with the Communications Unit to monitor analytical reporting in line with KPIs.
• Analyse the effectiveness of our engagement and social media campaigns to shape the next wave of activity.
• Measure the interaction level with the community;
• Monitor and engage with the community; answering questions, comments, and customer queries in a timely manner
• Monitor the success of campaigns and analyse community and social media data
• Prepare detailed monthly reports on community activity.

Qualifications

The Ideal candidate will possess a keen understanding of:

• How to create and sustain active communities virtually and in-person.
• Graphic design and photo/video editing skills.
• Ample project management skills, and is not afraid to create/take ownership of a new project and help it grow.
• How the creative economy works and how the communities in the sector operate.
• Tools and strategies that enhance community engagement both online and offline.
• A deep understanding of community engagement tools, social media analytics, and can utilise data and analytics to drive decision-making and advise on content and editorial decisions.

To excel in this role, you would need:

• Project management and organisational skills to handle multiple priorities in a fast-paced environment.
• Good knowledge of both inbound and outbound marketing 
• Excellent communication skills (verbal, written, and presentation skills) to engage with technical and non-technical peers.

Experience:

• Bachelor's Degree or equivalent in Marketing, Communication, English, Journalism, or a related field.
• 1 -2 years work experience in a marketing or community management role
• Social media marketing/content and  campaign management experience to deliver against clear metrics for engagement.
• Deep understanding of community networks; design, functionality, and strategy.
• Wide knowledge of digital marketing methods - including content marketing, social media, and online advertising.
• Proficient in Google Analytics.
• Knowledge of marketing trends and techniques.