Jobs at Bellagio Airline

Requirements

• University degree mandatory.
• Minimum of two years airline experience in supervisory or leadership positions with proven skills in passenger service/station Services, Ground Operations and personnel administration required.
• Familiar with NCAA and IATA regulations and requirements related to ground handling and passenger Services preferred.
• Excellent customer service & people skills and teamwork skills.
• Excellent organizational and interpersonal skills.
• Excellent written and verbal communication skills.
• Proven ability to direct the work of others in a positive way.
• Ability to handle multiple and varied responsibilities and tasks in a fastpaced environment.

Roles and Responsibilities

• Work closely with subcontracted Ground Service Provider and other third parties;
• Coordinate all phases of airport daily Services including nights, weekends and holidays with full authority to make decisions critical to maintaining Company operating and safety objectives.
• Be the champion of ensuring Bellagio Air’s customer proposition is fulfilled.
• Create, maintain, and demonstrate a safety culture on your shift that incorporates Bellagio Air values into all the daily Services.
• Provide feedback to the Station Manager on the performance of subcontracted Ground Service Provider and other third parties with recommendations for appropriate improvements and/or development if needed and changes to ensure quality service and operational goals are achieved while meeting established productivity goals.
• Assess airport operation situations and respond in a manner that maintains operational reliability while ensuring safety, compliance and excellent customer service.
• Collaborate with OCC, Maintenance, Flight Ops, Inflight and MCO to decide acceptable passenger, baggage, and on-time performance impacts due to off- schedule Services.
• Participate in the implementation of any procedural or process changes as they relate to the arrival or departure of aircraft, passenger flow and balancing, and baggage make-up and delivery.
• Participate in any investigations required on your shift forInjuries, incidents, or accidents.
• Other duties as assigned by the Station Manager.

go to method of application »

Requirements

• University degree mandatory.
• Minimum of two years airline experience in supervisory or leadership positions with proven skills in passenger service/station Services, Ground Operations and personnel administration required.
• Familiar with NCAA and IATA regulations and requirements related to ground handling and passenger Services preferred.
• Excellent customer service & people skills and teamwork skills.
• Excellent organizational and interpersonal skills.
• Excellent written and verbal communication skills.
• Proven ability to direct the work of others in a positive way.
• Ability to handle multiple and varied responsibilities and tasks in a fastpaced environment.

Roles and Responsibilities

• Work closely with subcontracted Ground Service Provider and other third parties;
• Coordinate all phases of airport daily Services including nights, weekends and holidays with full authority to make decisions critical to maintaining Company operating and safety objectives.
• Be the champion of ensuring Bellagio Air’s customer proposition is fulfilled.
• Create, maintain, and demonstrate a safety culture on your shift that incorporates Bellagio Air values into all the daily Services.
• Provide feedback to the Station Manager on the performance of subcontracted Ground Service Provider and other third parties with recommendations for appropriate improvements and/or development if needed and changes to ensure quality service and operational goals are achieved while meeting established productivity goals.
• Assess airport operation situations and respond in a manner that maintains operational reliability while ensuring safety, compliance and excellent customer service.
• Collaborate with OCC, Maintenance, Flight Ops, Inflight and MCO to decide acceptable passenger, baggage, and on-time performance impacts due to off- schedule Services.
• Participate in the implementation of any procedural or process changes as they relate to the arrival or departure of aircraft, passenger flow and balancing, and baggage make-up and delivery.
• Participate in any investigations required on your shift forInjuries, incidents, or accidents.
• Other duties as assigned by the Station Manager.

go to method of application »

Requirements

• University degree mandatory.
• Minimum of two years airline experience in supervisory or leadership positions with proven skills in passenger service/station Services, Ground Operations and personnel administration required.
• Familiar with NCAA and IATA regulations and requirements related to ground handling and passenger Services preferred.
• Excellent customer service & people skills and teamwork skills.
• Excellent organizational and interpersonal skills.
• Excellent written and verbal communication skills.
• Proven ability to direct the work of others in a positive way.
• Ability to handle multiple and varied responsibilities and tasks in a fastpaced environment.

Roles and Responsibilities

• Work closely with subcontracted Ground Service Provider and other third parties;
• Coordinate all phases of airport daily Services including nights, weekends and holidays with full authority to make decisions critical to maintaining Company operating and safety objectives.
• Be the champion of ensuring Bellagio Air’s customer proposition is fulfilled.
• Create, maintain, and demonstrate a safety culture on your shift that incorporates Bellagio Air values into all the daily Services.
• Provide feedback to the Station Manager on the performance of subcontracted Ground Service Provider and other third parties with recommendations for appropriate improvements and/or development if needed and changes to ensure quality service and operational goals are achieved while meeting established productivity goals.
• Assess airport operation situations and respond in a manner that maintains operational reliability while ensuring safety, compliance and excellent customer service.
• Collaborate with OCC, Maintenance, Flight Ops, Inflight and MCO to decide acceptable passenger, baggage, and on-time performance impacts due to off- schedule Services.
• Participate in the implementation of any procedural or process changes as they relate to the arrival or departure of aircraft, passenger flow and balancing, and baggage make-up and delivery.
• Participate in any investigations required on your shift forInjuries, incidents, or accidents.
• Other duties as assigned by the Station Manager.

go to method of application »

Requirements

• University degree mandatory.
• Minimum of two years airline experience in supervisory or leadership positions with proven skills in passenger service/station Services, Ground Operations and personnel administration required.
• Familiar with NCAA and IATA regulations and requirements related to ground handling and passenger Services preferred.
• Excellent customer service & people skills and teamwork skills.
• Excellent organizational and interpersonal skills.
• Excellent written and verbal communication skills.
• Proven ability to direct the work of others in a positive way.
• Ability to handle multiple and varied responsibilities and tasks in a fastpaced environment.

Roles and Responsibilities

• Work closely with subcontracted Ground Service Provider and other third parties;
• Coordinate all phases of airport daily Services including nights, weekends and holidays with full authority to make decisions critical to maintaining Company operating and safety objectives.
• Be the champion of ensuring Bellagio Air’s customer proposition is fulfilled.
• Create, maintain, and demonstrate a safety culture on your shift that incorporates Bellagio Air values into all the daily Services.
• Provide feedback to the Station Manager on the performance of subcontracted Ground Service Provider and other third parties with recommendations for appropriate improvements and/or development if needed and changes to ensure quality service and operational goals are achieved while meeting established productivity goals.
• Assess airport operation situations and respond in a manner that maintains operational reliability while ensuring safety, compliance and excellent customer service.
• Collaborate with OCC, Maintenance, Flight Ops, Inflight and MCO to decide acceptable passenger, baggage, and on-time performance impacts due to off- schedule Services.
• Participate in the implementation of any procedural or process changes as they relate to the arrival or departure of aircraft, passenger flow and balancing, and baggage make-up and delivery.
• Participate in any investigations required on your shift forInjuries, incidents, or accidents.
• Other duties as assigned by the Station Manager.

go to method of application »

Roles and Responsibilities

• At the airport level, leverage Bellagio Air’s services and brand equity as a reliable value carrier
• Ensure Operational Efficiency in terms of On-Time Performance with the aim of achieving stipulated turnaround time and an average monthly OTP target as set by the Management.
• Deliver superior customer service by ensuring all staff at the station are compliant with Bellagio Air customer service standards, are adequately trained, and adept in handling situations and conducting effective service recovery.
• Ensure adherence to Bellagio Air’s safety standards by all staff including Third-party service providers and ramp drivers/ vehicles.
• Ensure implementation of SOPs as reflected in the approved Airport Services Manual and ensure corrective and preventive actions for audit findings.
• Liaise regularly with all stakeholders like Contact Centre, Security, Facilities & Logistics, Commercial department, and Third-party service providers to achieve seamless daily operations and conduct effective service recovery for customers during IROPS.
• Responsible for the optimization of ticket sales and ancillaries on assigned routes.
• Conduct monthly strategic meetings for achieving monthly/ quarterly/ yearly targets and goals (e.g., monthly KPIs for OTP, ancillary revenue and ticket sales, and other performance indicators to improve.
• Share insights and analytics with Head of ground Operations for increasing revenue via ticket sales and ancillaries at airports.
• Ensure adherence to the allocated budget for the station and suggest cost-efficiency measures to the Head of ground Operation.
• Display the ability to take charge and execute Bellagio Air’s Emergency Response Plan in case on an incident/accident.
• Ensure the availability of manpower for the effective functioning of the station. The rosters should ensure effective cross-utilization of the station team
• Regularly review airport operations processes and provide suggestions to the Head of ground Operations for new products and services to enhance customers’ experience at the airport.
• Participate in recruitment activities, complete staff evaluations in a timely manner and ensure new hires imbibe the company’s culture.
• Identify gaps within our processes to mitigate and eliminate fraudulent activities at the airport.
• Ensure compliance with other activities and assignments assigned by the HOG.

Requirements

• Candidate must be fluent in the English language.
• Creative and proactive personality with a “can do" approach.
• Experienced with working to deliver the company's KPls;
• Time flexibility and ability to travel.
• Advanced computer skills and high attention to detail.
• 3+ years of experience in airline Ground Operations and/or ground handling, preferably in a supervisory role.
• Understanding of authority regulations in civil aviation and IATA ground handling concept.
• Airside safety awareness.
• IATA certification is an advantage
• Desirable:
• Experience in compliance & quality management and training as a Quality Auditor or similar.

go to method of application »

Roles and Responsibilities

• At the airport level, leverage Bellagio Air’s services and brand equity as a reliable value carrier
• Ensure Operational Efficiency in terms of On-Time Performance with the aim of achieving stipulated turnaround time and an average monthly OTP target as set by the Management.
• Deliver superior customer service by ensuring all staff at the station are compliant with Bellagio Air customer service standards, are adequately trained, and adept in handling situations and conducting effective service recovery.
• Ensure adherence to Bellagio Air’s safety standards by all staff including Third-party service providers and ramp drivers/ vehicles.
• Ensure implementation of SOPs as reflected in the approved Airport Services Manual and ensure corrective and preventive actions for audit findings.
• Liaise regularly with all stakeholders like Contact Centre, Security, Facilities & Logistics, Commercial department, and Third-party service providers to achieve seamless daily operations and conduct effective service recovery for customers during IROPS.
• Responsible for the optimization of ticket sales and ancillaries on assigned routes.
• Conduct monthly strategic meetings for achieving monthly/ quarterly/ yearly targets and goals (e.g., monthly KPIs for OTP, ancillary revenue and ticket sales, and other performance indicators to improve.
• Share insights and analytics with Head of ground Operations for increasing revenue via ticket sales and ancillaries at airports.
• Ensure adherence to the allocated budget for the station and suggest cost-efficiency measures to the Head of ground Operation.
• Display the ability to take charge and execute Bellagio Air’s Emergency Response Plan in case on an incident/accident.
• Ensure the availability of manpower for the effective functioning of the station. The rosters should ensure effective cross-utilization of the station team
• Regularly review airport operations processes and provide suggestions to the Head of ground Operations for new products and services to enhance customers’ experience at the airport.
• Participate in recruitment activities, complete staff evaluations in a timely manner and ensure new hires imbibe the company’s culture.
• Identify gaps within our processes to mitigate and eliminate fraudulent activities at the airport.
• Ensure compliance with other activities and assignments assigned by the HOG.

Requirements

• Candidate must be fluent in the English language.
• Creative and proactive personality with a “can do" approach.
• Experienced with working to deliver the company's KPls;
• Time flexibility and ability to travel.
• Advanced computer skills and high attention to detail.
• 3+ years of experience in airline Ground Operations and/or ground handling, preferably in a supervisory role.
• Understanding of authority regulations in civil aviation and IATA ground handling concept.
• Airside safety awareness.
• IATA certification is an advantage
• Desirable:
• Experience in compliance & quality management and training as a Quality Auditor or similar.

go to method of application »

Roles and Responsibilities

• At the airport level, leverage Bellagio Air’s services and brand equity as a reliable value carrier
• Ensure Operational Efficiency in terms of On-Time Performance with the aim of achieving stipulated turnaround time and an average monthly OTP target as set by the Management.
• Deliver superior customer service by ensuring all staff at the station are compliant with Bellagio Air customer service standards, are adequately trained, and adept in handling situations and conducting effective service recovery.
• Ensure adherence to Bellagio Air’s safety standards by all staff including Third-party service providers and ramp drivers/ vehicles.
• Ensure implementation of SOPs as reflected in the approved Airport Services Manual and ensure corrective and preventive actions for audit findings.
• Liaise regularly with all stakeholders like Contact Centre, Security, Facilities & Logistics, Commercial department, and Third-party service providers to achieve seamless daily operations and conduct effective service recovery for customers during IROPS.
• Responsible for the optimization of ticket sales and ancillaries on assigned routes.
• Conduct monthly strategic meetings for achieving monthly/ quarterly/ yearly targets and goals (e.g., monthly KPIs for OTP, ancillary revenue and ticket sales, and other performance indicators to improve.
• Share insights and analytics with Head of ground Operations for increasing revenue via ticket sales and ancillaries at airports.
• Ensure adherence to the allocated budget for the station and suggest cost-efficiency measures to the Head of ground Operation.
• Display the ability to take charge and execute Bellagio Air’s Emergency Response Plan in case on an incident/accident.
• Ensure the availability of manpower for the effective functioning of the station. The rosters should ensure effective cross-utilization of the station team
• Regularly review airport operations processes and provide suggestions to the Head of ground Operations for new products and services to enhance customers’ experience at the airport.
• Participate in recruitment activities, complete staff evaluations in a timely manner and ensure new hires imbibe the company’s culture.
• Identify gaps within our processes to mitigate and eliminate fraudulent activities at the airport.
• Ensure compliance with other activities and assignments assigned by the HOG.

Requirements

• Candidate must be fluent in the English language.
• Creative and proactive personality with a “can do" approach.
• Experienced with working to deliver the company's KPls;
• Time flexibility and ability to travel.
• Advanced computer skills and high attention to detail.
• 3+ years of experience in airline Ground Operations and/or ground handling, preferably in a supervisory role.
• Understanding of authority regulations in civil aviation and IATA ground handling concept.
• Airside safety awareness.
• IATA certification is an advantage
• Desirable:
• Experience in compliance & quality management and training as a Quality Auditor or similar.

go to method of application »

Roles and Responsibilities

• At the airport level, leverage Bellagio Air’s services and brand equity as a reliable value carrier
• Ensure Operational Efficiency in terms of On-Time Performance with the aim of achieving stipulated turnaround time and an average monthly OTP target as set by the Management.
• Deliver superior customer service by ensuring all staff at the station are compliant with Bellagio Air customer service standards, are adequately trained, and adept in handling situations and conducting effective service recovery.
• Ensure adherence to Bellagio Air’s safety standards by all staff including Third-party service providers and ramp drivers/ vehicles.
• Ensure implementation of SOPs as reflected in the approved Airport Services Manual and ensure corrective and preventive actions for audit findings.
• Liaise regularly with all stakeholders like Contact Centre, Security, Facilities & Logistics, Commercial department, and Third-party service providers to achieve seamless daily operations and conduct effective service recovery for customers during IROPS.
• Responsible for the optimization of ticket sales and ancillaries on assigned routes.
• Conduct monthly strategic meetings for achieving monthly/ quarterly/ yearly targets and goals (e.g., monthly KPIs for OTP, ancillary revenue and ticket sales, and other performance indicators to improve.
• Share insights and analytics with Head of ground Operations for increasing revenue via ticket sales and ancillaries at airports.
• Ensure adherence to the allocated budget for the station and suggest cost-efficiency measures to the Head of ground Operation.
• Display the ability to take charge and execute Bellagio Air’s Emergency Response Plan in case on an incident/accident.
• Ensure the availability of manpower for the effective functioning of the station. The rosters should ensure effective cross-utilization of the station team
• Regularly review airport operations processes and provide suggestions to the Head of ground Operations for new products and services to enhance customers’ experience at the airport.
• Participate in recruitment activities, complete staff evaluations in a timely manner and ensure new hires imbibe the company’s culture.
• Identify gaps within our processes to mitigate and eliminate fraudulent activities at the airport.
• Ensure compliance with other activities and assignments assigned by the HOG.

Requirements

• Candidate must be fluent in the English language.
• Creative and proactive personality with a “can do" approach.
• Experienced with working to deliver the company's KPls;
• Time flexibility and ability to travel.
• Advanced computer skills and high attention to detail.
• 3+ years of experience in airline Ground Operations and/or ground handling, preferably in a supervisory role.
• Understanding of authority regulations in civil aviation and IATA ground handling concept.
• Airside safety awareness.
• IATA certification is an advantage
• Desirable:
• Experience in compliance & quality management and training as a Quality Auditor or similar.