Job Vacancies at Tech Mahindra

Required Skills

• Experience in Design, Installation, Configuration, Customization of BMC Discovery ( ADDM)
• Experience in building Application and Business Service models in BMC Discovery(ADDM) and the CMDB.
• Work with data center associates to guide them to get information needed to be successful.
• Perform discoveries and trouble shoot access issues to systems for discovery.
• Perform updates and upgrades to the ADDM systems.
• Knowledge of configuring ADDM system on a Linux environment
• Updating data in the CMDB and modifying the CMDB structure.
• Collaboration with ITSM tools service manager, process managers, and application owners.
• Coordinating discovery efforts across multiple regions.
• Configure and develop capabilities using AIE, Reconciliation, and Normalization.
• Contribute to process owners processes for improvement efforts.
• Ensuring all organizational policies and procedures are followed throughout process and application improvement efforts
• Works directly with ITSM tools service manager, but will collaborate across IT regions and domains to interact with a wide range of data center representatives.

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Job Description

• The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs.
• The candidate should be comfortable multitasking and working cross-functionally with different business units.
• The ideal candidate will have previous experience in related fields.

Responsibilities

• Strong experience with TrueSight Operations Management, Patrol Central Administration, RT server and Patrol Agent and all Knowledge modules.
• Strong experience with installation configuration and management of Patrol Agent KMs for Windows, Linux, AIX, Solaris Oracle, MQ, Websphere.
• Experience in Design and implementation of integration solution for performance and event management using BPPM/Truesight notification and enrichment policies for various types of customization.

Requirements

• BMC TrueSight Operational Management 10.x
• BMC TrueSight Presentation Server.
• BMC TrueSight Infrastructure Management Server(mandatory)
• BMC TrueSight Integration Server(optional).
• Configuring Thresholds ; Creating Event Enrichment Policy(mandatory)
• Creating and deploying Patrol Agent (Manually/Automated).
• Remote Cell creation and ;SSO and AD integration.
• ITDA log analytics.
• Monitoring Databases (Oracle, MSSQL, DB2) ;BTOM integration with various tools.

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Responsibilities

• BMC TrueSight Operational Management 10.x
• BMC TrueSight Presentation Server
• BMC TrueSight Infrastructure Management Server
• BMC TrueSight Integration Server
• Implementation of E2E TrueSight Suite
• Creating and deploying Patrol Agent (Manually/Automated)
• ITDA log analytics - Creating scripts from Borland for Synthetic Monitoring
• Monitoring Databases (Oracle, MSSQL, DB2) ;BTOM integration with various tools.

Requirements

• The ideal candidate will have previous experience in related fields.
• The candidate should be comfortable multitasking and working cross-functionally with different business units.
• Ability to create and maintain an efficient system of operation to support the business needs.
• Strong experience with TrueSight Operations Management, Patrol Central Administration, RT server and Patrol Agent and all Knowledge modules
• Strong experience with installation configuration and management of Patrol Agent KMs for Windows, Linux, AIX, Solaris Oracle, MQ, Websphere
• Experience in Design and implementation of integration solution for performance and event management using BPPM/Truesight notification and enrichment policies for various types of customization.