Job Vacancies at Shuttlers

Job Summary

The B2B Sales Lead will be responsible for generating leads, developing and maintaining relationships with our business-to-business (B2B) clients and increasing sales revenue through effective communication, negotiation, and problem-solving skills.

Job Details

• Meet and exceed assigned monthly, quarterly and annual Sales quota.
• Manage the entire sales process, from lead generation to closing deals.
• Develop and maintain strong relationships with new and existing B2B clients.
• Conduct market research to identify selling possibilities, stay updated on industry trends and competitor activity.
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients, listen to their needs  and propose solutions to meet their needs
• Create accurate and updated monthly reports Sales.
• Conduct Demos and presentations to potential clients on products and service
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams
• Identify and pursue new business opportunities to increase sales revenue.
• Collaborate with internal teams to achieve effective sales results.
• Negotiate and finalize contracts with clients.
• Provide excellent customer service and support to clients.
• Lead and mentor the B2B Sales team, fostering a motivated and high-performing team culture.

Requirements

• Bachelor's degree 
• 5+ years of B2B sales experience with a proven track record of achieving sales quotas.
• Must have Enterprise Sales experience
• Proficiency in all Microsoft Office applications.
• Strong interpersonal, communication, and negotiation skills.
• Excellent problem-solving and critical-thinking abilities.
• Ability to work independently and as part of a team.
• Self-motivated, with a strong work ethic and the ability to work under pressure.
• Proficiency in using sales software and tools.

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Job Summary

We are seeking a highly motivated, purpose-driven and personable Client Relationship Specialist to join our team. The Client Relationship Specialist is responsible for building and maintaining strong relationships with clients, ensuring their satisfaction with our transportation solution and promoting client retention.

Job Details

• Ensure at least 95% Retention on all assigned Active Businesses.
• Build and maintain positive relationships with clients by providing excellent customer service and support.
• Act as the main point of contact for clients, addressing their needs, concerns, and inquiries in a timely and professional manner.
• Create visit schedule and achieve 90% of all scheduled customer visits
• Lead a successful Client relationship Team
• Understand and effectively communicate the features, benefits, and value of our products and services.
• Proactively identify opportunities to promote client retention and increase revenue, including upselling and cross-selling; ensuring a minimum growth of 5% every quarter.
• Ensure Morning and Evening Trip completion with Operations daily
• Ensure prompt resolutions to issues on all accounts assigned
• Prepare utility report and recollection of revenue for service rendered.
• Maintain accurate and up-to-date client records and activity reports.
• Support account growth by asking for more routes from existing clients;
• Handle the end-to-end process of fulfilling Charter requests.
• Visit clients once a month
• Proactively communicate potential challenges and appropriate resolutions.
• Collaborate with internal teams to resolve client issues and ensure client satisfaction.
• Stay updated on industry trends and competitor activity to provide insights and recommendations to improve client relationships and satisfaction.

Requirements

• Proven work experience as an Account Manager, Key Account Manager etc
• Must have sales experience
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation, and presentation abilities
• Strong verbal and written communication skills.