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  • Posted: Mar 27, 2020
    Deadline: Not specified
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  • Seedstars Academy is an initiative launched by Seedstars, the company builder, supported by our Seedstars World network & our co-working space Seedspace
    Read more about this company

    Credit Collection Tele Support

    Job Type: Contracted to Full Time
    Department: Lendigo

    About the Job

    • If Fintech sounds interesting to you and if autonomy, a steep learning curve and responsibility from day one is what you desire, then you might be the right fit for us!
    • We are currently seeking passionate individuals with a flair for credit and collections to join our team in Lagos, Nigeria.
    • Your main responsibility is ensuring that our customers make payments on time while working closely with other teams together. Moreover, you will also be accountable for improving our overall collections rate. The Credit Collections Tele Agent will report to the Head of Portfolio.
    • Ideal candidates will be extremely flexible with scheduling, working shifts and working weekends and occasionally on holidays.

    Key Responsibilities

    • Decide regularly which loans may be terminated and supervise the termination process
    • Look after insolvent borrowers in the context of e.g. administration, liquidation, debt management plan as well as bankruptcy
    • Enhancing the collection process and working with the internal team and external collection agencies, integration with Customer Support unit
    • Ensuring the collection process is operated effectively
    • Gathering and analyzing business requirements from Credit Collection stakeholders
    • Introducing collections initiatives to test new ideas aiming at lowering defaults, by leveraging on data and technology
    • Preparation of reports, providing insights based on data analysis and identification of patterns
    • Regularly review the communication in use in order to achieve efficiency and effectiveness

    Your Profile

    • Higher Education Qualifications in Business / Client Service / Customer Service / Marketing
    • Young, smart and hungry for achieving extraordinary results
    • Ability to adapt to new challenges in a dynamic and fast-paced environment while managing multiple projects
    • Excellent collaborator and team player
    • Excellent communication skills, both oral and written
    • Good grammar, spelling and punctuation
    • Proficiency in Excel and PowerPoint
    • Previous experience in Customer Service in Finance related company is an added advantage
    • Must have completed the mandatory NYSC programme or have an exemption letter.

    Benefits and perks

    • Coaching opportunities and learning Financial Technology from the best
    • Join a young, passionate, hungry and growing team of entrepreneurs & facilitators
    • Regular get-togethers like team events, etc.
    • Flexible working hours and offsite work arrangements
    • Health benefits

    go to method of application »

    Full Stack Python / React Software Engineer

    Responsibilities
    The day to day responsibilities will include:

    • Write software solutions in our companies which will change the way people perceive and use technology.
    • You will work in new generation mobile-first applications using the most recent methodologies and technologies: React, React Native, Python, Go.

    What we look for in a person

    • You take pride in the code you write - it's clean, organised, and elegant
    • You want to work in an agile environment - we move quickly and ship code often
    • You really hate when stuff breaks and it keeps you up at night
    • You see the bigger picture (you realise that there are really exciting tasks and then there's bug fixing) but at the end of the day you're happy we're moving forward as a team, as a company, and as a product
    • You're friendly, interesting and cool to hang out with

    Your tech skills

    • You are a quick learner - you pick up new frameworks and technologies quickly
    • Strong understanding of Node.js , Python, ReactJS is a plus
    • Up to date with latest HTML/CSS/AJAX/etc. – front-end stuff
    • Comfortable with SQL databases
    • Comfortable with Git
    • Write a unit test, but are not militant about things like testing frameworks and code coverage

    Benefits and perks

    • Work from the coolest co-working space in Lagos: we got our private office at Seedspace in Ikoyi
    • Be part of a global movement and build your network in 80+ emerging markets
    • We are a young team of entrepreneurs who want to make things happen
    • You will be FREE, we give you the autonomy to "run the show"
    • Flexible working hours
    • Terrace with stunning 7th-floor view, where you can enjoy lunch served by the in-house restaurant

    go to method of application »

    Accountant

    Location: Lekki, Lagos
    Level: Mid Level

    About the job

    • The Accountant will keep financial records, prepare reports, and update financial information. The Accountant must be familiar with accounting procedures and should have experience with accounting software programs (like Xero).
    • The ideal candidate will be able to process business transactions, handle accounts payable and receivable, expense reports, receipts, and other financial matters. Proven accounting experience required.

    Who we are looking for

    • We’re focused on culture first. We want someone with a soul. Someone who does the right thing. Someone without ego. We’re looking for someone we want to hang out with, laugh with and work with. Social skills are a must.
    • We bet on raw talent over tenure. The baseline: candidates need to have a minimum of 1 - 3 years of relevant experience. That said, what we want most is someone that’s hungry. That’s more important to us than years of experience.
    • Experience growing and managing employees at an early stage company would be helpful, but not required.

    Key Responsibilities

    • Prepare end-of-month reports
    • Prepare audits, forecasts, and other fiscal planning.
    • Oversee the day-to-day operations of the company including daily account reconciliation, cash/treasury management, and internal/external financial & compliance reporting
    • Prepare financial reports in accordance with local and regulatory accounting principles and ensure compliance with the accounting Policies (IFRS)
    • Support periodic reporting to stakeholders
    • Fact-checking invoices for payment and processing
    • Processing billing adjustments and refunds
    • Handling bookkeeping, including daily bank reconciliation
    • Maintaining Loan ledgers and other general ledgers on Xero
    • Interfacing with the company’s banking and business partners

    Your Profile

    • 1-3 years of proven audit and accounting/bookkeeping experience
    • Bachelor’s degree in Accounting, Finance, Business with an emphasis in Accounting, or a related field preferred
    • Experience with the Big 4 Audit Firms in large business auditing is a big plus
    • Able to analyze financial records and transfer information
    • Self-motivated and self-directed
    • Accurate and precise attention to detail
    • Excellent time management skills; able to prioritize
    • Strong aptitude for numbers, spreadsheets, and financial reports
    • Able to handle high volumes of daily data/information
    • Excellent computer skills: experience in accounting software (Xero), Expensify, SAGE, Microsoft Office Suite, etc.
    • Excellent written and verbal communication skills
    • Knowledge of bookkeeping and accounting best practices, laws, standards, and state/national regulations and International Financial Reporting Standards (IFRS)

    Why our employees say they love working with us:

    • We were awarded as one of the most democratic workplaces in the world due to our freedom-centred practices (read here: seedsta.rs/worldblu)
    • We are on a mission to impact people’s lives in emerging markets
    • You get many growth opportunities and responsibilities early on. It’s one of the perks of a fast-growing international company
    • You work in an entrepreneurial culture where you’re surrounded by a young and diverse team
    • We strive by giving autonomy and flexibility to our teams. We have a flat hierarchy and a strong belief that responsible people should have the freedom to do their work when and how they want

    go to method of application »

    Customer Support and Credit Collection

    Level: Entry Level

    Description

    • Are you interested in joining a fast-growing international startup, aiming at a meaningful financial inclusion of emerging markets and work in a flexible environment filled with learning opportunities?

    About the Job

    • Through data science and a smartphone app, QuickCheck builds a credit profile of the borrower and enables Nigerians across the country to easily access microloans, without the need of any form of collateral or guarantor.
    • The key purpose for this job role is to help clients avoiding the risk of defaulting and minimize frictions in customer acquisition and retention

    Responsibilities for this Role

    • Making calls to debtors and ensure that terms and conditions of loan facilities are complied with, i.e. prompt repayment
    • To embrace the challenge of minimizing loss resulting from non payment of loans
    • Ensuring the CRM tool is used to record interactions with clients, fast typing-speed while on the phone required
    • At ease with transitioning to Customer Support activities to assist customers in need of help, e.g. for repayments, loan applications, complaints, ... via phone, e-mail, social media
    • To provide feedback on collection activities for policy changes

    Your Profile

    • You are a young professional, with high ambitions and desire to learn
    • You have an innate drive for exploring different options for reaching results
    • You love technology: familiar with internet, mobile apps, Android phones, e-mail, social media
    • You can handle multi-tasking and high pressure by prioritizing your work
    • You are an excellent communicator, with strong negotiation skills
    • Previous experience in credit collection or customer support with use of CRM, gives you an advantage

    Benefits and Perks

    • Work from the coolest co-working space in Lagos: we got our private office at Seedspace in Ikoyi
    • Be part of a global movement and build your network in 80+ emerging markets
    • Join a young and entrepreneurial company, giving you autonomy and freedom to "run the show"
    • Growth opportunities (both locally and at global level) and support to achieve your mastery (by participating in our internal Seedstars Academy)
    • Terrace with stunning 7th floor view, where you can enjoy lunch served by the in-house restaurant

    go to method of application »

    NYSC Credit Collection Officer Intern

    About the Job

    • Through data science and a smartphone app, QuickCheck builds a credit profile of the borrower and enables Nigerians across the country to easily access microloans, without the need of any form of collateral or guarantor.
    • The key purpose for this job role is to help clients avoiding the risk of defaulting and minimize frictions in customer acquisition and retention

    Responsibilities

    • Making calls to debtors and ensure that terms and conditions of loan facilities are complied with, i.e. prompt repayment
    • To embrace the challenge of minimizing loss resulting from non payment of loans
    • Ensuring the CRM tool is used to record interactions with clients, fast typing-speed while on the phone required
    • To provide feedback on collection activities for policy changes

    Your Profile

    • You are a serving youth corper in Lagos with high ambitions and desire to learn
    • You have an innate drive for exploring different options for reaching results
    • You love technology: familiar with internet, mobile apps, Android phones, e-mail, social media
    • You can handle multi-tasking and high pressure by prioritizing your work
    • You are an excellent communicator, with strong negotiation skills.

    Benefits and Perks

    • Work from the coolest co-working space in Lagos: we got our private office at Seedspace in Ikoyi
    • Be part of a global movement and build your network in 80+ emerging markets. To
    • Join a young and entrepreneurial company, giving you autonomy and freedom to "run the show"
    • Growth opportunities (both locally and at global level) and support to achieve your mastery (by participating in our internal Seedstars Academy)
    • Terrace with stunning 7th floor view, where you can enjoy lunch served by the in-house restaurant

    Method of Application

    Use the link(s) below to apply on company website.

     

    Note: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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