Job Vacancies at RusselSmith Group

Job Reference Code: 16064
Location: Nigeria
Job Type: Contract

Summary of Functions

• Professionally administer all incoming and outgoing calls, ensuring phone calls are directed accordingly, taking telephone messages for various personnel and call logging.
• Serve as an interface for the customer relations management consultants.
• Function as the customer centric personnel for the company.
• Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Responds to all website and social media enquiries.
• Greet guests in a professional, friendly and hospitable manner and direct to the appropriate office and employee.
• Ensure the ambience of the company’s reception is hospitable, tidy and clean at all times.
• Drive strict adherence to the visitor management system by ensuring only vendors, visitors, contractors and generally external parties logged into the visitor management system are granted entry onto the company premises
• Receive, sort and forward incoming mail, courier parcels and or packages and disseminate to the appropriate channel/personnel.
• Daily advise the security personnel on expected visitors or external parties.
• Correspond with customers by phone providing timely and accurate information concerning orders, returns, shipments and service/product knowledge requests.
• Responds and follow up on all customer issues and feedback in a timely manner, identify root causes of customer dissatisfaction.
• Promptly escalates all customer issues to the appropriate personnel for resolution based on company policies and procedures.
• Meet and exceed customer’s service expectations as outlined in the department’s policies and procedures.
• Manage the customer relations file management system.
• Departmental Reports- Generate the required daily, weekly, monthly, quarterly, bi-annually and annually reports and presentations.
• To provide comprehensive, effective and efficient administrative support to all departments.
• Performs other duties as required or as assigned.

Educational Qualifications

• A good university first degree is required.

Experience Required:

• 0-2 years

Skills/Qualifications Required:

• Good communication skills
• Good enunciation and diction is essential
• Good reasoning ability is important.
• Good team spirit and project management skills
• Good administrative and organizational skills
• Good problem solving skills and initiative
• Good relational and customer service skills
• Strong quantitative skills such as statistics and data analysis skills
• Good reasoning skills; communication skills; multi-tasking skills and organizational skills
• Strong analytical and data analysis skills
• Exhibits initiative, responsibility and flexibility
• Proficient in the use of Microsoft Office Tools
• Quality control — demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Safety & security — actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
• Document Control - Reviewing and keeping records of transaction of sale and purchase goods and services

Physical Demands:

• Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing, vision and speaking within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.

Work Environment:

• The job is performed indoors in a traditional office setting. Activities include extended periods of sitting occasional fast paced events and extensive work at a computer monitor and/or calculator.

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Job Reference Code: 16062
Location: Nigeria
Job Type: Contract

Summary of Functions

• Responsible for improving and maintaining the financial standing of the company
• Assist to determine financial strategy and policy, arranging the appropriate funding and managing financial risks in the organization
• Ensure the company has the cash and liquidity to meet its obligations, be involved in securing credit from banks and other sources, tax and compliance matters
• Be an official point of contact for all financial matters and one of the authorized signatories on some financial documents.

Finance Strategy: Delivery and Implementation:

• To pro-actively manage the finance and accounting services for the company.
• To ensure that the finance standards meet all corporate standards and that the finance team is able to deliver value for money support, timely management information and support the key performance indicators for RusselSmith. Preparing for Internal audit and ensuring consistent finance standards
• Securing consistent and timely management information including bank reconciliations
• Cash flow management and the supervision/management of petty cash across offices
• Monthly, Quarterly and Annual financial forecasting
• Development of all relevant financial plans
• Effective supervision of subordinates on a day-to-day basis including guidance of and delegation of work; ensuring all daily, weekly and monthly tasks and deadlines are met.
• Supervising Bank reconciliations, revenue reconciliations, standing balances completed by agreed deadlines.
• Month end and year end management of financial analysis. Presentation of a full and correct set of reports by agreed deadlines including accruals management.
• Ownership and troubleshooting of all financial systems in RusselSmith including Accounting software/ ERP.
• Ensures essential finance accounting and reporting requirements are met.
• Troubleshooting all tax and insurance related matters
• Liaising with other departments and business units on a range of financial issues
• Providing advice on financial matters impacting on the company as a whole
• Preparing financial reports and submissions to relevant government entities
• Monitoring banking money and cheques received and issuing receipts as requested or needed
• Overseeing the payment of invoices and fees as required or otherwise instructed
• Responsible for all taxes obligations according to corporate standards- Tax filings and related matters, management of withholding tax
• Recommend and maintain a system of policies and procedures that impose an adequate level of control over Finance Department activities
• Assures compliance with federal, state, local and corporate policies, regulations and laws.
• Determines proper handling of financial transactions and approves transactions within designated limits.
• Responsible for distributing financial statements and cost center reports.
• Prepares financial statements and other reports to summarize and interpret current and projected company financial position.
• Analyze transactional processes and identify areas where additional accuracies and efficiencies can be achieved.
• Closely maintains and monitors the fixed assets system. Maintain system of accounts and keep records on all company transactions and assets.
• Adheres to internal and external deadlines.
• Applies cost accounting methods to achieve accurate representation of cost center performance.
• Report, analyze, and ensure integrity of all financial information.
• Responsible for all taxes obligations according to corporate standards- Tax filings and related matters, management of withholding tax
• Recommend and maintain a system of policies and procedures that impose an adequate level of control over Finance Department activities
• Assures compliance with federal, state, local and corporate policies, regulations and laws.
• Determines proper handling of financial transactions and approves transactions within designated limits.
• Responsible for distributing financial statements and cost center reports.
• Prepares financial statements and other reports to summarize and interpret current and projected company financial position.
• Responsible for all taxes obligations according to corporate standards- Tax filings and related matters, management of withholding tax
• Recommend and maintain a system of policies and procedures that impose an adequate level of control over Finance Department activities
• Assures compliance with federal, state, local and corporate policies, regulations and laws.
• Determines proper handling of financial transactions and approves transactions within designated limits.
• Responsible for distributing financial statements and cost center reports.
• Prepares financial statements and other reports to summarize and interpret current and projected company financial position.

Educational Qualifications

• Relevant University Degree (Accounting or Finance preferred). Master's Degree in Business Management is an added advantage

Experience Required:

• 5-10 years

Skills/Qualifications Required:

• Professional certification- ACCA, CFA, ACA etc is desirable
• Experience in working within fast-paced, complex, dynamic, multi-cultural business environment.
• Advanced and strategic thinking skills
• Strong initiative & leadership skills
• Strong quantitative skills such as statistics and data analysis
• Good reasoning and relational skills
• Ability to work with spreadsheets and other quantitative modeling
• Ability to adapt quickly
• Strong analytical and quantitative skills
• Ability to discuss & present complex strategic topics at a senior management level
• Good project management and organizational skills
• Ability to handle multi-tasking environment, meet deadlines, and work with a wide range of sensitive and confidential issues
• Knowledge of relevant accounting and financial tools.
• Delegation—the individual delegates work assignments, gives authority to work independently, and sets expectations and monitors delegated activities.
• Management skills—the individual includes staff in planning, decision-making, facilitating and process improvement; makes self available to staff; provides regular performance feedback; develops subordinates’ skills and encourages growth.

Physical Demands

• Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common
• Hearing and vision within normal ranges is helpful for normal conversations, to receive ordinary information and to prepare or inspect documents.

Work Environment

• The job is performed indoors in a traditional office setting. Activities include extended periods of sitting and extensive work at a computer monitor.

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Job Reference Code: 16063
Location: Nigeria
Job Type: Contract   

Summary of Functions

• Maintains Oversight Management of the below Procurement & Purchasing functions
• Purchasing & supply of requisitioned items/equipment within defined timeframe
• Product bargaining & negotiation
• Purchase requisition & order processing
• Vendor evaluation & management
• Market survey & competitive pricing
• Cost savings initiatives & measures
• Exploring purchase option of direct purchase from manufacturers/online
• Conducting market surveys
• Defining benchmark pricing
• Shipping of procured company asset and equipment.
• Implementation of the procurement execution strategy and procedures in accordance with the company guidelines.
• Oversees vendors/contractors performance to ensure compliance with all contractual terms and conditions.
• Directs purchasing activities which includes researching, identifying, and evaluating vendors for pricing and quality, documenting all purchasing decisions, and completing purchase orders.

Educational Qualifications

• A good university first degree is required.

Experience Required:

• 5-10 years

Skills/Qualifications Required:

• Purchasing-related certifications i.e. Certified Purchasing Manager (CPM) will be an added advantage
• Experience in supply chain development of procurement strategies is desirable
• Thorough knowledge of commercial and legal terms and conditions
• Ability to manage contractual/commercial issues.
• Good coordinating and multitasking skills
• Good interpersonal and communication skills
• Good bargaining, pricing and negotiation skills.
• Exercise good judgment in safeguarding confidential or sensitive information and adhere to high standards of confidentiality and honesty.
• Effective time management skills
• Problem solving, data literacy and analytical skills
• Good vendor management skills
• Good team spirit skills
• Proficiency in Microsoft office tools
• Knowledge of general principles and practices of bargaining, purchasing and procurement supply chain.

Physical Demands:

• Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing, vision and speaking within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.

Work Environment:

• The job is performed indoors in a traditional office setting. Activities include extended periods of sitting occasional fast paced events and extensive work at a computer monitor.

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Job Reference Code: 1606
Location: Nigeria
Job Type: Contract    

Summary of Functions

• Responsible for business strategy, administering the operational controls within the Business Sales team
• Sales Account Management:
  • Work with Sales Team to develop and implement the Customer/Service account plan and the successful account framework.
  • Identify opportunities for the introduction of the Company’s services or the development of new services.
  • Develop and manage relationships with sales officers. Identify and help implement relationship development/targeting activities. Assist in managing the relationship development action plans to ensure optimum coordination and leverage.
  • Coordinate and managing the work of the sales team and ensure necessary actions are undertaken by the sales team.
  • Attend market network, industry events and conferences regularly. Ensure that the sales team takes full advantage of various marketing events and activities to assist with relationship development.
  • Coordinate sales team daily activities and lead management plan.
  • Coordinate and oversee the maintenance of accurate records of all sales and prospecting activities, including sales calls, appointments, closed sales, and follow-up activity.
  • Learn from and share with other members of the sales team best practice ideas, emerging the organizations capabilities and services line and approaches.
  • Communicate significant developments on the customer account with the sales team.
  • Develop and implement strategies to create new revenue opportunities within existing accounts.
• Market Research & Strategy:
  • Provide innovative solutions and identify new business and efficiency opportunities.
  • Implement efforts to increase RusselSmith’s market share and reputation glocally through increased revenue, multiple service lines within the client base, strong client relationships, and collaborating to innovate and accelerate results.
  • Provide market insights on industry trends, competitive landscape information, legislation information that assists the team in reaching its goals.
  • Research the customer profile accounts and its services, facilities, operating model, business challenges, critical metrics, issues, goals, and growth strategy to develop a RusselSmith sales objective for the account and supporting account strategies.
  • Identify a strong funnel of growth potential by analyzing contract status, standardization plan, evaluating current contracts, services, needs, gaps and strategies to leverage into deal strategies.
• Report Generation & Meeting:
  • Maintain sales pipeline of qualified opportunities at various stages of the sales process. Analyze account status to understand accounts and specific activity leveraging the funnel into larger service provision and standardization of opportunities. Analysis on using one service line to open other service line opportunities
  • Ensure the accuracy of sales team input on an ongoing basis to update the Sales Pipeline and present this to Top Management.
  • Oversee the timely submission of sales daily and or monthly progress reports.
  • Plan and attend regular update meetings with sales team.
  • Liaise with internal departments to ensure sales requests are followed up and required services are completed in timeframes acceptable to the customer.
  • Generate Business Sales quarterly board reports and other exception reports as assigned
  • Monitor and measure performance of the account against objectives.
  • Manage ad-hoc queries and enquires generated by sales portfolio.
• Policy & Procedure:
  • Formulate, develops and updates departmental policies, procedures and forms for the effective implementation.
  • Draft, define and set departmental budgets, objectives and plans.
  • Monitor and ensure compliance of all departmental procedures. Bring to the immediate attention of the department head any deviation or non-compliance.
• Administrative Functions:
  • Proofreading and reviewing sales/ marketing presentation to clients.
  • Maintaining and expanding good relationships with existing customers.
• Performs other duties assigned or required.

Educational Qualifications

• Bachelor's Degree in Social Science or any related field.

Experience Required:

• 2-5years

Skills/Qualifications Required:

• Excellent Excel and PowerPoint presentation skills
• Result driven
• Strong retail math skills with experience in building sales plans as required
• Excellent written and verbal communication skills
• Team player – able to work equally well independently or as part of a team
• Ability to establish rapport with high-profile, professionals and demonstrate superior knowledge and competence to build loyalty among client stakeholders.
• Ability to interpret marketing data.

Physical Demands:

• Regular use of the telephone and e-mail for communication is essential.
• Sitting for extended periods is common.
• Hearing, vision and speaking within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents

Work Environment:

• The job is performed outdoors and indoors in a traditional office setting