Job Vacancies at RoVedana

Details:

Job Description

• Ensure workshop procedures and systems are known to all staff and strictly followed during repairs on vehicle well as maintenance documentation.
• Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition.
• Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
• Review customers service orders and inspect the quality of repairs before the release of vehicles.
• Provide technical advice to team members, analyze and interpret data.
• Ensure the workshop observes all warranty process conditions.

Qualifications and Requirements

• Bsc/Hnd in mechanical engineering.
• Well-honed leadership and management skills; with an ability to motivate others.
• Hands on ‘real-world’ mechanical experience and knowledge.
• Highly computer literate.
• Excellent grasp of the English language: verbal and written.
• Innovative, inventive and analytical, able to pre-empt and resolve problems with ease.
• Agile, responsive and good under pressure.
• Able to handle conflict and resolve differences of opinion.

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Job Description

• Responsible for welcoming customers and introducing them to the workshop manager.
• Handling customer complaints and inquiries through telephone, email and other medium.
• Manage the online presence of the company by attending to all clients request via social platforms.
• Promote the company’s products and services on various social media platforms.

Qualification and Requirement

• Candidate must have minimum of OND in any discipline.
• Candidate must be social media savvy.
• Must be computer literate.
• Must possess good customer skills and innate ability to sell and convince clients.
• Individual should possess excellent verbal and written ability.