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  • Posted: Sep 28, 2018
    Deadline: Oct 26, 2018
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    Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world's most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people's lives.
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    IT/Operations Officer - IHP

    Location: Bauchi  Application Link

    Location: Kebbi State Application Link

    Location: Sokoto Application Link

    Reports to: Operations Manager
    Duration:  Five years

    Project Overview and Role   

    • IHP is an integrated health program with an expanded effort with the Government of Nigeria (GON) to identify and support rapid scale-up of proven interventions through improvement of service delivery and strengthening of health systems.
    • It will focus its support for service delivery in six intervention areas, family planning, malaria, routine immunization, nutrition, maternal/newborn health, and treatment of childhood pneumonia/diarrhea.
    • The IT /Operations Officer is the first point of contact and initial point of support for technical requests, assistance and advice to field staff for software, hardware and services utilized throughout the country.
    • The IT Officer will be expected to ensure that IT&T infrastructure is fully operational, strategically appropriate and compliant.
    • As Operations Support person under the leadership of the Operations Manager, is responsible for ensuring the smooth operations of the state program, including office management, facilities repairs, etc.

    Responsibilities  

    • Performs windows operating system deployments using existing Microsoft WDS to meet SOE (Standard Operating Equipment) procedures and internal policies
    • Provides first-tier support for computer hardware. Hardware support to include, but not limited to, laptop computers, printers, switches, wireless access points
    • Troubleshoots software applications such as Microsoft Office and operating systems including Windows 7 and Windows 10
    • Provides audio/video support and familiar with boardroom equipment in a corporate setting
    • Reports to Bauchi Finance and Administration Director and is supervised by Operations Manager
    • Maintains appropriate and updated filing system for all project documents including procurement documents (due diligence forms, biodatas, hosting checklists, competitive quotations, field vouchers, approved budgets, and purchase orders); and workshop/activity payments and checks
    • Administers regular maintenance of all office space and equipment including necessary insurance and processing of claims in case of loss
    • Maintains HR-related files, including monthly updating of leave time accrued/taken, and ensures medical insurance for staff
    • Maintains up-to-date records of all rent, service and utility contracts for the office and administers prompt payment of rent, insurance, service, and utility bills
    • Assists in performing project close out activities
    • Reports to Operations Manager.

    Requirements  

    • Bachelor's degree in Computer Science, Information Technology, Computer Engineering or related discipline; master’s degree (preferred and possession of an MBA is added advantage.)
    • Total minimum of 5 years relevant work experience
    • Experience with Microsoft Windows Desktop Operating Systems specifically Windows 7
    • Experience with Microsoft Windows Server Operating Systems
    • General knowledge of computer hardware and software
    • Network experience
    • Aptitude and interest for technical activities
    • Have the ability to multitask, work under pressure, take initiative, and acquire and apply technical skills as necessary
    • Excellent communication skills
    • Ability to quickly understand complex problems and devise effective solutions
    • Willing to maintain and create IT application and process documentation
    • Able to communicate effectively and excellent interpersonal skills to form effective working relationships at all levels
    • Results oriented and proven record of managing expenditures within budgets
    • 0-3 of operations support experience is an added advantage

    Key competencies and professional expertise required:

    • Excellent written and verbal communication skills
    • Sound analytical, problem solving and decision-making skills

    go to method of application ยป

    Driver

    Job Type: Consultancy

    Project Overview and Role   

    • The Maternal, Newborn and Child Health Programme (MNCH2) is a country led programme which aims to reduce maternal and child mortality in Northern Nigeria and it is funded by the Department for International Development (DFID). The MNCH2 programme is being implemented in six states in northern Nigeria: Jigawa, Kaduna, Katsina, Kano, Yobe and Zamfara States.

    Role Overview

    • Under immediate supervision of the Finance & Admin Coordinator, performs function in the operation of a vehicle to assure safe transportation of Staff and Consultants to and from various destinations. 

    Key Responsibilities

    • Assumes responsibility for care and maintenance of project vehicles - washes and cleans interior;
    • Responsible for the provision of safe and reliable driving services to the programme staff and consultants in the execution of their day to day duties.
    • Reports any dysfunction to the Finance & Admin Coordinator, takes official vehicles for maintenance and repairs;
    • Assists consultants in getting in and out of vehicles, and other courtesies when necessary;
    • Responsible for the security of all passengers and any equipment in the vehicles;
    • Updates vehicle log book for all journeys.
    • Performs related duties as required.

    Specific Responsibilities
    The driver will be required to:

    • Ensure that the assigned vehicle is clean, road worthy and compliant with DFID and Palladium Operating Security Standards.
    • Provide reliable and safe driving services to programme personnel as required.
    • Support in the delivery and collection of cargo/mail, documents and other errands as directed by authorised programme personnel in accordance with set guidelines.
    • Conduct office pickups and drop-offs for authorised staff and consultants as required.
    • Ensure proper maintenance of the assigned vehicle ensuring vehicles are clean and functional and conducting timely repairs, change of oil etc. and reporting on supervisors on time.
    • Take care of the day to day maintenance of assigned vehicles, check oil, water, battery, breaks, tires etc. as required to ensure the optimum performance of vehicles at all times.
    • Report any mechanical faults in good time for repairs to be carried out and cross check to ensure that all such repairs were done properly.
    • Check vehicle condition/requirement and fill the Log Book properly, log official trips, daily mileage, gas consumption, oil changes, etc. also ensure that all assigned programme vehicles have up to date documentation including insurance and other required vehicle registration papers
    • Ensure that vehicles petrol tanks are always full prior to any field trips.
    • Maintain a high degree of confidentiality and discreteness about discussions which involve the programme and its officials.
    • Take proper measures to reduce potential threats to MNCH2 Officials or property within the immediate vicinity of vehicles and along transport routes.
    • Read and understand the MNCH2 Security Standards Operating Procedures and ensure compliance with all security requirements when driving and using any programme vehicle.
    • Perform other related duties as required.
    • Ensure that all immediate actions required by law and by the Palladium (MNCH2) rules and regulations are taken in case of involvement in accidents or incidents.
    • Support the programme team by providing administrative and clerical support as required including in preparing, photocopying, collating, binding, filing and distributing documents, mail and notifications as requested.
    • Provide general administrative and logistics support to the office and also during events and meetings as required.

    Requirements/Qualifications
    The Driver should:

    • Have a Secondary School Certificate;
    • Be able to communicate in English language;
    • Have a minimum of 5 years work experience in a similar position within any reputable organization or within an international development project will be an added advantage;
    • Defensive Driving Training Certificate (obtained recently);
    • Have an understanding of the mechanics of vehicles as this will be advantageous;
    • Have demonstrable knowledge of Nigerian road networks (with particular emphasis on Northern Nigeria)
    • Have demonstrable knowledge of Nigerian driving codes and regulations
    • Ability to drive and work long hours
    • Knowledge and fluent understanding of Hausa language will be an added advantage

    Method of Application

    Use the link(s) below to apply on company website.

     

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