Job Vacancies at FairMoney

About The Role:

The Sales Associate is responsible for managing and expanding our sales operations, and revenue generating processes B2B cross-border payments in the defined Market with demands for Africa Trades.

The ideal candidate must bring a sound understanding and previous experience with FinTech's, sales, account planning, treasury management and FX rates.

Key Responsibilities:

• Drive sales efforts to maintain and grow revenue by developing and executing a detailed sales strategy that ensures scalable growth of a diverse and sustainable portfolio of clients with steady revenue flows
• Generate scalable, repeatable and predictable volume, net revenue and gross profit
• Align and optimize the entire customer experience with the aim of increasing revenue
• Focus on the sustainable acquisition of clients (Large Corporates, Mid - Size Corporates and Fintechs) who trade large volumes at target margins
• Ensure that the total client portfolio grows while being diversified, stable and profitable
• Ensure there is an approach to winning and growing our portfolio of clients with a focus on our pooling business model
• Team collaboration: Regularly collaborate with internal stakeholders such as marketing, partnerships & channels, revenue operations, product, compliance, finance, and treasury to optimize the customer experience and align on the revenue growth strategy
• Reporting: Analyze and present data to key internal stakeholders in order to inform impactful business decisions and help adapt tactics that drive profitable growth within the region
• Forecasting: Maintain an updated sales pipeline and ensure proper sales planning and forecasting

Requirements

• Minimum of 5 years of experience in the payments industry, with a focus on B2B cross-border payments
• Proven track record of success in the B2B payment businesses in emerging markets
• Excellent analytical and problem-solving abilities, with a strategic mindset
• Effective communication and negotiation skills, with the ability to build and maintain relationships with clients, partners, and stakeholders
• Entrepreneurial mindset, with a passion for driving innovation and achieving results
• Bachelor's degree in business, finance, or a related field

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development

go to method of application »

About The Role

As the Head of Performance Marketing for FairMoney's lending business, you will hold a pivotal leadership role in steering our growth initiatives. You will be responsible for developing and executing a comprehensive customer acquisition strategy across Paid Social, SEO, PPC, Affiliates, and Display channels. Collaborating closely with cross-functional teams, including Product, CRM, and Operations, you will ensure optimized conversion rates, customer satisfaction, and retention metrics. Your leadership will be vital in driving FairMoney's market presence and achieving our ambitious growth targets.

Responsibilities

Strategic Leadership

• Growth Strategy Development: Design and implement the customer acquisition strategy aligned with overall business objectives
• Cross-Department Collaboration: Coordinate with various teams (Product, CRM, Operations) to support and enhance growth initiatives.

Performance Management

• KPI Monitoring: Track and analyze key performance indicators related to acquisition, activation, engagement, retention, and reactivation
• Customer Success Metrics: Collaborate with the CRM team to challenge and improve customer retention and satisfaction.

Team Leadership

• Lead and Mentor: Manage and inspire a team of marketing professionals, fostering a culture of innovation and excellence
• Resource Allocation: Oversee the budgeting process for performance marketing efforts, ensuring optimal allocation of resources.

External Partnerships

• Stakeholder Engagement: Identify, negotiate, and coordinate with external partners, including digital marketing agencies and technical providers
• Market Exploration: Stay abreast of emerging acquisition and retention opportunities, implementing A/B testing to drive continuous improvement.

Innovation and Optimization

• Product Influence: Provide insights on product updates and enhancements based on customer feedback and conversion metrics
• Data-Driven Decisions: Utilize strong analytical skills to interpret data and guide strategic decisions that align with business goals

Requirements

• Education: Bachelor's/Master's degree in Marketing, Business, or a related field
• Experience: 5+ years of experience in performance marketing, with a proven track record in leadership roles within a Fintech, E-commerce, or tech environment
• Industry Knowledge: Prior experience in the Digital Lending or NBFC industry is a plus
• Technical Proficiency: Excel power user with a solid understanding of financial budgets and analytics tools
• Analytical Mindset: Strong quantitative analysis skills and an ability to derive actionable insights from data
• Communication Skills: Exceptional verbal and written communication skills; fluency in English is required
• Detail Orientation: Meticulous attention to detail to ensure the delivery of high-quality content and marketing campaigns
• People Management: Proven ability to lead, develop, and inspire a diverse team of marketing professionals

go to method of application »

About the Role:

The Business Assistant will play a crucial role in supporting the management team and ensuring the smooth operation of daily business activities. This position requires a proactive individual who can effectively manage tasks, communicate across teams, and assist in various administrative and operational duties.

Responsibilities:

• Provide administrative support to the management team, including scheduling meetings, managing calendars, and organizing travel arrangements
• Assist in preparing reports, presentations, and documentation for meetings and projects
• Coordinate and liaise with various departments to ensure the seamless flow of information and support ongoing projects
• Conduct research and gather data to assist in decision-making processes
• Assist in managing company events, workshops, and team-building activities

Requirements

• Bachelor's degree
• 2+ years of work experience
• Strong organizational skills and the ability to manage multiple tasks simultaneously
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other relevant software
• Detail-oriented mindset with a strong focus on accuracy
• Discretion and confidentiality in handling sensitive information
• Knowledge of the financial services industry or fintech is a plus
• Ability to adapt to new challenges and a willingness to learn

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off

go to method of application »

As an Operational Risk Analyst you will assist with the management and oversight of operational risk within the Bank by the execution and adoption of the Operational Risk Management Framework (ORMF), which includes risk identification, assessment, management, monitoring and reporting of risks, with particular focus on Risk and Control Assessments, risk event management, Control Assurance Testing and MI reporting. To ensure that processes, systems, and procedures are in place to minimize the impact of potential risks and maintain compliance with regulatory standards.

Key Responsibilities:

• Perform risk assessments and maintain an up-to-date risk register
• Conduct and document Control Assurance Testing (CAT) aligned with RCSAs and risk events
• Coordinate, monitor, and report on the Bank's framework of Key Risk Indicators (KRIs)
• Collaborate with stakeholders on operational risk issues (e.g., Vendor Risk Management, Compliance, Information Security)
• Support the first line of defense in preparing and documenting their Risk Control and Self-Assessments (RCSAs) across all Bank areas
• Assist the first line of defense in investigating Risk Events and preparing detailed reports
• Maintain and update the Bank's Model Inventory
• Conduct risk reviews and assessments for Business Requirements Documents (BRDs) in project management
• Manage and update the risk event and risk issues logs, monitor progress, and escalate as necessary
• Prepare and deliver operational risk reports to Management
• Document risk management processes and ensure records are current and accurate
• Update and maintain the Risk and Controls Matrix in connection with the RCSA process
• Embed the operational risk framework across business areas and promote a strong risk and control culture through knowledge sharing and awareness programs
• Track and influence the progress of action plans aimed at improving the risk and control environment, based on risk events, issues, audits, RCSAs, and regulatory inspections
• Foster a culture of operational risk awareness throughout the Bank, aligning with evolving regulatory requirements, embedding the three lines of defense model, and enhancing governance and reporting
• Provide expert advice, guidance, and training to business lines to enable effective risk management and compliance with regulatory obligations
• Escalate complex risk issues to Management when necessary

Requirements

• Bachelor's degree in finance, Business Administration, Risk Management, or a related field
• A minimum of 3 years of experience in Operational Risk analysis, financial analysis, or a similar role within banking, financial services, or corporate finance
• Risk certifications, MBA, etc will be an added advantage
• Proficiency in financial analysis software, risk modelling tools, Excel, SQL, reasonable experience with BI tools like Tableau, PowerBI, or similar
• Strong quantitative analysis experience
• Strong attention to detail and ability to notice discrepancies in data
• Impeccable understanding of financial statements, ratios, and concepts
• Strong communication skills

go to method of application »

About the role

You will be working as a Risk Analyst in the Risk department and will be responsible for driving the growth of our portfolio in Nigeria. Your mission is to ensure portfolio performance according to the company OKRs, offering the best-tailored credit services to as many clients as possible. Your goal is to build FairMoney as a Tier 1 digital lender in Nigeria and you will be a key Business Partner to achieve the same.

As the Risk Analyst for the Nigerian business, you will be part of a team that plays a critical role in managing FairMoney's ability to grow in the market. You will be one of the key stakeholders and contributors in decisions revolving around the business and product strategies.

Role and responsibilities

• Assist in the development of collections strategy
• Strategic campaign planning and optimization of new and existing collections models
• Utilize data sets to perform analytics and propose solutions
• Own the collections performance metrics- recovery rates, roll rates, dialler metrics, collections operational metrics
• Collaborate with Collections Operations team on a daily basis
• Communicate the performance results and other findings with the respective stakeholders
• Design and implement experiments to optimize recoveries.
• Implementing the best possible methodologies in improving collections performance

Requirements

• At least 2 years experience with exposure to Fintech / retail banking credit risk (consumer loans) / NBFCs
• Expert in credit risk analysis/underwriting principles, methods, and practices
• Proficient SQL user, with reasonable experience with BI tools like Tableau, PowerBI, or similar
• Strong quantitative analysis experience
• Strong attention to detail and ability to notice discrepancies in data
• Impeccable understanding of financial statements, ratios, and concepts
• Strong communication skills

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Hybrid work
• Paid Time Off

go to method of application »

About the Role

As a Senior Accountant for the lending business of Fairmoney, you will be responsible for mainly, but not limited to:

• Make recommendations based on analysis and status of reserves, assets, and expenditures
• Assist with financial and tax audits
• Document and monitor internal controls in support of the auditing team
• Coordinate more complex accounting projects and initiatives with other members of the accounting and finance team or with other departments
• Analyze complex financial reports and records
• Train and mentor junior staff
• Perform variance analyses and prepare account reconciliations
• Prepare financial reports
• Perform account reconciliations
• Maintain the general ledger, prepare tax returns, assist with audit preparations, and perform other accounting duties as assigned
• Liaise with the company's Chief Financial Officer/Head of Finance on how to improve financial procedures where necessary

Requirements

• BS degree in Accounting, Finance, or relevant with a minimum of five (7) years of accounting experience in audit firms or firms in the financial service industry
• A qualified accountant (ACCA, ICAN)
• Good analytical skills, high level of accuracy, and attention to detail
• Demonstrate a strong understanding of Nigerian Tax laws
• Strong knowledge of the concept of accruals/prepayments
• Strong Knowledge of the International Financial Reporting Standard(IFRS), and an understanding of double entries
• Have advanced Microsoft Excel Skills including Vlookups and pivot tables
• Be an effective team player with a positive attitude
• A track record of constantly looking for ways to do things better
• Have good analytical and numerical skills
• Need for enthusiasm and interest in the role i.e. accounting, reporting, and cost control
• Ability to work without supervision and to tight deadlines

go to method of application »

 As an Internal Audit Officer, you will play a critical role in supporting the internal audit function, ensuring the organization’s operational and financial processes align with established standards and best practices. You will work closely with the Head of Internal Audit to assess risks, enhance controls, and provide valuable insights for decision-making.

Key Responsibilities

• Develop detailed audit work programs and comprehensive audit planning memoranda for each audit engagement.
• Perform audit tests of key operational and financial processes, ensuring compliance with professional standards and methodology.
• Prepare and maintain accurate working papers in alignment with established audit standards.
• Prepare and present accurate internal audit reports for review by the Head of Internal Audit.
• Conduct prepayment checks on transactions to ensure value for money on all transactions and contracts.
• Update the audit tracker based on feedback obtained from process owners.
• Assist the Head of Internal Audit in the development of the Annual Audit Plan.
• Provide support to the Head of Internal Audit in preparing presentations and reports for the Board.
• Stay updated on emerging trends and developments in auditing practices, integrating best practices into audit processes.
• Perform additional tasks and responsibilities as assigned by the Head of Internal Audit.

Requirements

• Minimum of 5 years in internal audit, with at least 1 year in the financial services sector.
• Bachelor’s degree in Accounting, Finance, or a related numerate discipline.
• ACA, ACCA, CIA, or CISA certification is required.
• Proven experience in auditing, with a strong understanding of audit methodologies and risk management practices.
• Exceptional communication skills, analytical and problem-solving abilities to identify and resolve issues effectively.
• Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• High ethical standards and professionalism, with the ability to handle confidential information sensitively and discretely.
• Ability to work independently and collaboratively as part of a team, with a proactive approach to identifying and addressing control weaknesses.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Hybrid work
• Training & Development programs

go to method of application »

As an Internal Control Officer, you will play a pivotal role in safeguarding the organization's assets, ensuring compliance with internal policies, and mitigating risks. Your responsibilities will include performing routine checks, validating documentation, and identifying potential risks or control weaknesses. Working closely with the Head of Internal Audit and Control, you will contribute to the continuous improvement of processes and ensure adherence to regulatory and operational standards.

Key Responsibilities

• Perform routine checks on business processes, transactions, and activities to ensure adherence to internal controls.
• Review and validate documentation to ensure accuracy and completeness of records.
• Identify red flags and control weaknesses in business processes that could lead to fraud or operational risks.
• Conduct investigations into suspected irregularities and report findings to the Head of Internal Audit and Control.
• Proactively identify control deficiencies and recommend practical solutions to enhance processes.
• Collaborate with business units to ensure the implementation of corrective actions to address control gaps.
• Support the periodic review and update of company policies and procedures to reflect regulatory changes or business developments.
• Conduct pre- and post-payment reviews of financial transactions, particularly those related to bonuses and vendor payments.
• Work closely with the Head of Internal Audit and Control to monitor whistleblowing channels and ensure proper documentation and investigation of reported cases.
• Carry out any additional tasks or responsibilities as assigned by the Head of Internal Audit and Control.

Requirements

• 3–5 years of experience in internal control, preferably in the financial services sector.
• Bachelor’s degree in Accounting, Finance, or a related numerate discipline.
• ACA or ACCA certification preferred; candidates significantly advanced in obtaining the certification will also be considered.
• Familiarity with internal control frameworks such as COSO.
• Demonstrated ability to design and assess control mechanisms for risk mitigation.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong ability to detect discrepancies and irregularities in processes and transactions.
• Excellent analytical skills.
• Excellent critical thinking and decision-making skills to effectively address control weaknesses.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Hybrid work
• Training & Development programs