Job Vacancies at Evercare Hospital

JOB SUMMARY

• To Support the Director of Operations and OPD Manager in the strategic management of health records services at Evercare Hospital.
• To Coordinate staff resources and processes for effective health records and patient administration.
• To ensure secure maintenance and access to patient information within the hospital.
• To Oversee information governance processes, providing support and on best practices for data protection, and ensuring compliance with general data protection regulations (HIPPA)

Job Role

• Coordinate resources within the Medical Records department, ensuring effective utilization within the allocated budget.
• Oversee the day-to-day activities of the Medical Records department, resolving issues related to the availability of patient records promptly and efficiently.
• Assist in the continuous development of the Medical Records department to ensure management systems and processes meet the needs of all stakeholders. Actively seek user feedback for improvement and implement necessary changes.
• Assist in maintaining and updating written policies and procedures relevant to the Medical Records department. Ensure that all policies align with directives such as the hospital policies, GDPR, HIPPA and the Information Governance Toolkit.
• Lead the Medical Records department to ensure compliance with all national governance requirements, including hospital policies, GDPR, HIPAA and the Information Governance Toolkit related to the management of clinical records.
• Lead the department in the continued implementation of Electronic Document
• Produce and monitor monthly statistics concerning the availability and accuracy of medical records throughout the hospital.
• Manage audits and performance management processes related to the content and management of medical records, ensuring high-quality service delivery.
• Contribute to research and development efforts to enhance the service regularly.
• Ensure adherence to the provisions of the Data Protection Act and GDPR. Complete annual Data Security Awareness training and promote data protection awareness within the department.
• Work closely with the Audit team to ensure effective information governance. This includes offering advice and guidance to staff, attending the Information Governance Committee, providing reports, and supporting data protection and GDPR training and compliance efforts.

Job Requirements:

EDUCATION & EXPERIENCE LEVELS

• Degree / Higher Diploma / post graduate certification from recognized institution
• Up to 5 years post graduate work experience in similar role
• Sense of ownership and pride in performance and its impact on company’s success

COMPETENCY, TECHNICAL SKILLS AND ATTRIBUTES

• Strong leadership skills
• Excellent oral and written communication skills
• Project and time management ability
• A good level of computer proficiency
• Ability to proofread documents for quality
• Excellent presentation and interpersonal skills
• Excellent networking, relationship building and stakeholder management skills
• Critical thinker and problem-solving skills
• Self-motivated, driven and result oriented
• Detail-oriented, thorough, and organized

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Job Description:

• Job Objectives: The role is responsible provision of primary diagnose, manage, and treat a patient’s hearing, balance, or related ear problems

Main Tasks

• Examine patients whhave hearing, balance, or related ear problems
• Assess the results of the examination and diagnose problems
• Determine and administer treatment tmeet patients’ goals
• Provide treatment for tinnitus, a condition that causes ringing in the ear
• Fit and dispense hearing aids
• Counsel patients and their families on ways tlisten and communicate, such as lip reading or through technology
• Evaluate patients regularly tcheck on hearing and balance and tcontinue or change treatment plans
• Record patient progress
• Research the causes and treatment of hearing and balance disorders
• Educate patients on ways tprevent hearing loss
• Relationship Management & Other Tasks
• Relate with other clinical & administrative staff tensure patients receive quality care.
• Participate in quality improvement initiatives.
• Membership of hospital committees as per the needs of the Hospital.
• Carry out other tasks for which your qualifications & experience are suited and as may be assigned.

Job Requirements:

EDUCATION & EXPERIENCE

• A degree in Audiology
• Up to 4 years post qualification experience and practice
• Valid practice license

KNOWLEDGE, SKILLS & TRAITS

• Communication skills.
• Compassion
• Critical-thinking skills
• Patience
• Problem-solving skills

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Job Objective:

• To assist in the hospital laboratory and carry out duties and procedures as assigned

Duties and Responsibilities

• Carry out assigned duties and procedures
• Collecting, receiving, verifying and labelling samples
• Carry out phlebotomy services complying with the department standard operating procedures.
• Analyze given samples as instructed
• Document information by maintaining daily logs and equipment record books for periodic statistics generation
• Maintain a clean, sterile and safe environment in the laboratory
• Maintain laboratory supplies by ensuring adequate stock level
• Prompt incidence reporting and management of patients’ grievances
• Manage patients and attendants constructively and honestly and manage their grievances
• Coordinate with other clinical and non-clinical units to ensure total quality care is given to patients
• Keep abreast of advancements in laboratory medicine through continuous education and personal professional development.
• Membership of hospital committee as assigned
• Abiding by the hospital rules, protocols and standard practices.
• Perform other applicable tasks and duties as assigned.

Job Requirements:

• Diploma in Medical Laboratory Technology with experience of up to 2 years handling similar responsibilities
• Full registration with the Medical Laboratory Council of Nigeria with valid practice license.
• Good practical knowledge of hospital laboratory and phlebotomy
• Knowledge of handling and operating unit equipment
• Resuscitation skills and procedures – Basic Life Support
• Good attitude, strong interpersonal communication skills
• Empathy, compassion, active listening and eye for details
• A ‘cool head’ in emergency situations
• Respect for patients and keeping good relations with colleagues
• Professional and ethical

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Job Objective:

• The objective of this role is to perform ultrasonography and deliver excellent and quality care to patients with utmost respect and courtesy to give a satisfactory customer experience.

Duties and Responsibilities

Clinical

• Operate sonography equipment to record and produce images of the composition, shape and motion of organs, blood, tissues or bodily masses
• Select the correct equipment settings and adjust to get the best angles and sites
• Scan patient and observe screen to make sure the image is satisfactory and make equipment adjustments as needed
• Prepare patients for exams and observe during procedures to ensure their comfort and safety
• Determine the best images to include in your report, noting differences between pathological and healthy areas
• Follow safety policies as applicable, recognize potential issues and institute measures to prevent complications
• Practice sterile procedures and prevent cross contamination
• Maintain cleanliness and order of workstations, rooms and equipment
• Liaise with HOD and consultant in charge on case management, evaluation and treatment plan
• Document all patient evaluations and investigations and transactions according to hospital policies and procedures.
• Carry out procedures as granted and approved in clinical privilege document
• Deal with patients constructively and honestly and manage their grievances.

Academics

• Keeping abreast of the latest medical information through continuous medical education, formal education and personal professional development.
• Facilitate and make clinical & non-clinical presentations at hospital clinical meetings as assigned.

Administrative

• Performing other applicable tasks and duties as assigned by the HOD and Consultant in charge
• Membership of hospital committee as assigned
• Abiding by the hospital rules, protocols and standard practices.

Job Requirements:

• MBBS or its equivalent with up to 3 years’ experience in medical and sonography practice
• Diploma/ Certification in Ultrasonography
• Relevant certifications in BLS /ALS/ACLS
• Full registration with the Medical and Dental Council of Nigeria with valid practice license
• Professional competence
• Strong interpersonal communication skills
• Resuscitation skills and procedures – Basic and advanced life support
• A ‘cool head’ in emergency situations
• Respect for patients and keeping good relations with colleagues
• Professional and ethical

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Job Description:

• Job Objective: The objective of this role is to assist in the management of and running of the radiological unit and ensure that patients are protected and in an optimal position for imaging to give a satisfactory customer experience.

Duties and Responsibilities

• Operate radiological equipment to capture diagnostic images of designated portions of patient body.
• Position patients correctly for various procedures as assigned.
• Explain examination procedures to patients while considering their physical and emotional needs.
• Screen patients before examination for cardiac pacemaker and other implants and devises, provide patient care and report patient needs for medical attention.
• Perform other special and conventional radiological procedures as assigned
• Complete assigned tasks accurately with full documentation of patient evaluations, investigations, treatments, results, medications and transactions according to hospital policies and procedures.
• Prepare procedure room with necessary equipment and supplies required for examination and keep room clean, safe and organized
• Manage and maintain unit pre-set inventory standards for medicines, consumables, solutions, equipment and supplies
• Manage patients and attendants constructively and honestly and manage their grievances
• Provide assistance in other radiological units as needed
• Coordinate with other clinical and non-clinical units to ensure total quality care is given to patients
• Keep abreast of advancements in specialty practices through continuous education and personal professional development.
• Facilitate and make clinical & non-clinical presentations at hospital clinical meetings as assigned
• Membership of hospital committee as assigned
• Abiding by the hospital rules, protocols and standard practices.
• Perform other applicable tasks and duties as assigned by the supervisor and hospital management.

Job Requirements:

• Diploma / Degree in Medical Radiography with up to 3 years of relevant experience with exposure to special imaging techniques
• Full registration with the Radiographers Registration Board of Nigeria with valid practice license.
• Good technical and theoretical knowledge of medical imaging techniques
• Knowledge of handling and operating unit equipment
• Resuscitation skills and procedures – Basic Life Support
• Good attitude, strong interpersonal communication skills
• Good monitoring and coordinating skills
• Active listening and eye for details
• A ‘cool head’ in emergency situations
• Respect for patients and keeping good relations with colleagues
• Professional and ethical

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Job Duties/ Responsibilities/ Accountabilities:

• Administration and management of anesthetic procedures. (Clinic duties as approved in clinical privilege form)
• Development and compliance with clinical practice guidelines
• Critical care management and supervision of the intensive care and high dependency units of the hospital
• Case reporting
• Conducting pre anesthetic checks and clinics

Job Requirements:

Education Qualification:

• MBBS or its equivalent
• Post graduate training in Anesthesia from a recognized institution

Professional Qualification:

• Valid medical practicing license

Experience

• (Dimension & No of years) 2 years post residency experience is desirable

Functional/ Technical:

• Basic life support skills
• Teaching, support and supervisory skills (for medical officers and nurses)

Managerial:

• Service oriented, courteous, team player
• Ability to multitask with a high level of discipline and loyalty
• Ability to work under pressure and face challenges
• Problem solving with leadership potentials
• Computer literacy

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Job Description:

• Job Objective: The objective of this role is to assist in management of specialty development in the hospital effectively and efficiently while providing excellent medical services to clients and patients with utmost respect and courtesy to give a satisfactory customer experience.

Duties and Responsibilities

Clinical

• Care and management of specialty cases. Evaluate patients and carry out appropriate medical treatment plan and procedures.
• Attending to emergency calls as it arises.
• Conduct regular ward rounds and more frequently for critically ill patients
• Conduct specialist outpatient clinics as required
• Document all patient evaluations, investigations, treatments, medications and transactions according to hospital policies and procedures.
• Development and compliance with clinical practice guidelines and pathways
• Carry out procedures as granted and approved in clinical privilege document
• Supervision and training of junior consultants, medical officers, and nurses.
• Manage patients’ and their relatives’ expectations with adequate information with regards to treatment options and outcomes, discharge and billing.
• In liaison with the medical officer, nursing, and billing teams, ensure billing formalities, necessary certificates, discharge summaries, take home medication and subsequent appointments are properly filled and kept ready in advance.
• Deal with patients constructively and honestly and manage their grievances

Academics

• Keeping abreast of the latest medical information through continuous medical education, formal education, and personal professional development.
• Maintaining a portfolio of continuing professional development (CPD) activities.
• Facilitate and make clinical & non-clinical presentations at hospital clinical meetings as assigned
• Observing and staying up to date with the laws and statutory codes of medical practice
• Administrative
• Performing other applicable tasks and duties as assigned by the Medical Director / CMO.
• Membership of hospital committee as assigned
• Abiding by the hospital rules, protocols, and standard practices.

Job Requirements:

• MBBS, Degree in Medicine or its equivalent
• Residency training and Specialty Fellowship from recognized and accredited institutions
• Relevant certifications in BLS, ALS, PALS and core specialty
• Post Fellowship Specialty knowledge and leadership experience for at least 8 years
• Full registration with the Medical and Dental Council of Nigeria with valid practice license

REQUIRED SKILLS

• Professional competence
• Strong interpersonal communication skills
• Active listening
• Teaching and mentoring skills
• A ‘cool head’ in emergency situations
• Respect for patients and keeping good relations with colleagues
• Professional and ethical

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Job Description:

• Job Objective: Responsible for assessing inventory of eyeglass frames, conduct inventory checks of frame and departmental consumables.

Duties and Responsibilities

• To carryout pre-tests such as Visual Acuity, Tonometry, Central
• Visual Field tests, Fundus Photography, Optical Coherence
• Tomography and Pachymetry as requested by the Optometrist.
• Assisting Patients with frame selection.
• Inspection of lens orders received from the lab and dispensing.
• Conduct inventory checks of frames and departmental consumables.
• Assisting the Optometrist/Ophthalmologist when required.

Job Requirements:

• Minimum of 1-2years experience NYSC Optometrist & Post NYSC Optometrist)
• Strong organizational skills
• Excellent interpersonal skills and ability to communicate clearly and effectively with patients’ staff, managers and doctors
• Outstanding accuracy and attention to detail
• Working knowledge of proper sales techniques
• Basic computer literacy with experience using Microsoft Office Word,
• Excel, and Outlook a plus

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Job Description:

• The Internal Audit Officer is responsible for performing and controlling the full audit cycle, including risk management and control management over operations’ effectiveness, financial reliability, and compliance with all applicable directives and regulations. This role involves evaluating and improving the effectiveness of risk management, control, and governance processes within the organization.

Responsibilities:

• Carry out periodic audit, prepare audit reports and present findings and recommendations to management.
• Develop and implement internal audit policies, procedures, frameworks, templates, stakeholder engagement cadences and information management protocols.
• Communicate audit results to management and the audit committee through written reports and oral presentations.
• Update audit plans and protocols to reflect the evolving operating reality of the Group and insights gained in audits executed.
• Report the extent to which management has implemented its action plans in response to audit recommendations to the leadership team and the Audit Committee.
• Follow up on audit recommendations to ensure that corrective actions have been implemented.
• Provide ongoing advice and support to ensure continuous improvement in the organization’s control environment.
• Stay updated with current trend in auditing standards and practices.
• Work with the management team to establish and maintain effective working relationships.
• Provide support and training to management and staff on best practices for managing financial and operational risks.
• Report the extent to which management has implemented its action plans in response to audit recommendations to the leadership team and the Audit Committee.

Job Requirements:

Requirements and Skills:

• Bachelor’s degree in accounting, Finance, Business Administration, or related field.
• Professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent is preferred.

Experience:

• Minimum of [5] years of internal audit experience.
• Experience in [industry or specific areas, if applicable].

Skills:

• Strong understanding of accounting principles and financial statements.
• Excellent analytical and problem-solving skills.
• Proficient in using audit software and Microsoft Office Suite.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• High level of integrity and confidentiality.

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Objective:

• The objective of this role is to manage assigned unit and patients effectively and efficiently while providing excellent medical services to clients and patients with utmost respect and courtesy to give a satisfactory customer experience.

Duties and Responsibilities:

Clinical

• Care and management of assigned patients and cases. Evaluate patients and carry out appropriate medical treatment plan.
• Liaise with consultants on case management, evaluation, and treatment plan.
• Document all patient evaluations, investigations, treatments, medications, and transactions according to hospital policies and procedures.
• Carry out procedures as granted and approved in clinical privilege document
• Manage patients’ and their relatives’ expectations with adequate information with regards to treatment options and outcomes, discharge, and billing.
• Deal with patients constructively and honestly and manage their grievances

Academics

• Keeping abreast of the latest medical information through continuous medical education, formal education, and personal professional development.
• Facilitate and make clinical & non-clinical presentations at hospital clinical meetings as assigned
• Observing and staying up to date with the laws and statutory codes of medical practice

Administrative

• Performing other applicable tasks and duties as assigned by the HOD and Medical Director / CMO.
• Membership of hospital committee as assigned
• Abiding by the hospital rules, protocols, and standard practices.

Job Requirements:

Requisite Education, Experience, and Formal Training

• MBBS or its equivalent with at least 2 years’ experience in Emergency Medicine/Certificate in Emergency Care.
• Relevant certifications in BLS /ALS/ACLS
• Full registration with the Medical and Dental Council of Nigeria with valid practice license

Required Knowledge and Skills

• Strong interpersonal communication skills.
• Professional competence.
• Active listening and eye for details.
• Resuscitation skills and procedures – Basic and advance life support
• A ‘cool head’ in emergency situations.
• Respect for patients and keeping good relations with colleagues.
• Professional and ethical.