Job Vacancies at Ascentech Services Limited

Job Description

• Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning.
• Escalation of all clients’ payment issues to assigned Sales Representatives for follow up in a timely manner
• Follow up on all clients WHT remittance, collection of Credit Notes for remitted WHT from clients and internet subscription on a monthly basis.
• Improve the overall customer relationship, delivering reliable administrative support and customer service
• Effective recovery of debt from clients through cold calling.

Qualifications/Requirements

• B.Sc/HND in any related field or equivalent.
• 3+ years' Client Relationship experience in telecommunications or ISP Sector.
• Stays calm under stress and proactive in problem solving.
• Tactful, courteous, and possess the ability to build profitable relationship with Clients.
• Active listener, articulate speaker, and adaptable to client peculiarity
• Good telephone etiquette and excellent customer service skills
• Experience in debt recovery precisely from the telecommunication or ISP sector Compulsory.

go to method of application »

REQUIREMENT:

5-7Years of experience in Print Industry/ Ink industry

• Qualification -  Graduate / Post Graduate with chemistry background.
• Candidate should have rich experience and knowledge of ink/ flexible packaging business.
• Knowledge of Pigments, Resins will be appreciated.
• Candidate should have long term vision towards his marketing career.

Should have good communication skills and good command over computer

RESPONSIBILITIES:

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

go to method of application »

Our Client, a conglomerate with diversified interests agriculture, alternative energy, backup power supply systems, networking and data transmission, ICT infrastructure development, urgently requires the service of a SITE MANAGER

REQUIREMENT:

• Bachelor’s or Master’s degree in civil engineering or relevant field
• CPR and First Aid Certification
• Years of prior experience in managerial or supervisory roles.
• 4-6years experience as a Site Manager is a MUST
• Proficiency with multiple computer operating systems and software applications.
• Reading comprehension of technical documents.
• Excellent written and spoken communication skills

JOB RESPONSIBILITIES:

• Oversee day to day operations on the redevelopment/construction site.
• Supervise and evaluate staff; complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance; discipline personnel when necessary and appropriate.
• Set project goals and oversee projects to completion, schedule and track progress.
• Ensure compliance with company or government regulations, ensure compliance with contracted service level agreements (SLAs); maintain up-to-date LGA, municipal, and state approvals.
• Meets operational standards by contributing construction information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying construction management system improvements.
• Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
• Supervising workers, subcontractors and work activities.
• Assessing and managing safety hazards.
• Helping co-ordinate deliveries of materials, plant and equipment.
• Completing records for site reports.
• Carrying out regular inspections to ensure compliance with relevant legal requirements, processes and procedures.

go to method of application »

Our Client, a conglomerate with diversified interests agriculture, alternative energy, backup power supply systems, networking and data transmission, ICT infrastructure development, urgently requires the service of a SITE MANAGER

REQUIREMENT

• 5-10 years job-related experience, including knowledge of dealer networks, experience in Automobile  dealer networks a plus.
• Proven experience in creating customer success.
• Ability to effectively conduct presentations / public speaking.
• Exceptional Project Management skills, including strong problem-solving and decision-making experience

JOB RESPONSIBILITIES

• Proactively work with the dealer operators to develop their business, improve their sales performance and their customer experience with respect to service.
• Implementation of new service, exclusivity  agreements and ensuring all required documents are complete and accurate
• Implementation of dealer performance upgrades through facility expansions, relocations, renovations and consultation
• Counsel with new vehicle dealerships to adopt and maintain a prototypical facility design
• Present and counsel new vehicle dealers on performance metrics such as profitability, sales and customer experience metrics
• Monitor and evolve a holistic system of key dealer metrics (KPI’s), including development, agreement, implementation and follow-up of dealer plans (targets vs established KPI’s).
• Coordinate annual dealer target agreement and performance review meetings - support the establishment of annual and midterm dealer objectives.
• Identify dealer deficiencies and provide recommendations to management on business strategies and corrective action plans designed to address opportunities and enhance dealer performance
• Adhere to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations and standards.

go to method of application »

Our Client, a conglomerate with diversified interests agriculture, alternative energy, backup power supply systems, networking and data transmission, ICT infrastructure development, urgently requires the service of a Network Expansion Executive

LOCATION; NORTH AND EAST

REQUIREMENT:

• Experience of successfully developing and maintaining workshops/showrooms.
• Geographical knowledge enabling better decision making while shortlisting locations.
• Ability to work in a small and diverse team
• Proficiency in MS Office applications (Word, Excel, Outlook)

JOB RESPONSIBILITIES

• To develop 3s & 2S Workshops, exclusive dealers and customer service points as per plan.
• To ensure CI compliance in all type of outlets.
• To appoint local vendors for branding and fabrication.
• To liaise with service team and ensure timely delivery of special tools and equipment at dealer location.
• To regularly update status of WIP dealerships
• Ensure quotations are reviewed and followed up
• To liaise with vendors and track progress.
• Visit showrooms, workshops  across the assigned region  on a regular basis to conduct audit and  ensure service standards are maintained
• To adhere to timelines