Job Vacancies at Accion Microfinance Bank

Job Descriptions

• The incumbent will hold the Chief Commercial Officer position, with direct line authority and responsibility for implementing the commercial strategy for the bank's credit and savings products and other financial services.
• She /He is responsible for the overall management of the Commercial Department, its internal controls and strategic planning

Job Responsibilities

• Oversee the department managers and provide guidance to the respective units
• Maintain a high standard of discipline within the department and ensure high performance delivery
• In conjunction with the CEO and other relevant departments and recruit, hire, train, support and motivate department staff
• Provide timely, accurate information and reports on a regular basis to senior management
• Organize and act as chairman of the credit committee at credit level outlined in the procedure manual
• Manage application of policies, norms and procedures at branch level and supervise the entire loan process according to set procedures
• Set, implement and monitor performance of department/branch managers
• Monitor quality of loan portfolio and perform analysis to determine what factors are affecting delinquency rates at the branch, zone, sector level and develop loan recovery strategies
• Work with department's managers on loan recovery activities
• Supervise loan officers to ensure that roll down ratios on delinquent loans above 1 to 30 days are within limits set by the bank/regulators and direct the coordination of activities between branches and recovery unit
• Drive the team to ensure growth in retail savings
• Manage the bank savings products to ensure achievement of the loans: savings ratio
• Set, implement and monitor performance of department/branch managers
• Ensure the department maintains up-to-date and accurate client records
• Organize and maintain up-to-date accurate files regarding performance of the department managers
• Perform analysis on financial indicators and provide reports for the CEO indicating disbursements, client retention, growth of different products, and branch delinquency
• Loan portfolio trend analysis
• Identify reporting gaps in the management information system
• Collaborate with Business Development Department and Marketing Communications Department to develop the marketing and sales strategy in order to increase the number of clients, maximize sales, and retain current clients, especially for loan and deposit pr
• Support the Marketing Communications Department in providing information required to promote market awareness and corporate image of the bank
• Support the Product Development department by providing customer feedback for review and developing new products to meet customer demands
• Develop annual plans and budget for the commercial department
• Approve expenses within the budget limit
• Provide leadership to the department
• Supervision of department staff to ensure staff motivation
• Mentor and coach staff
• Report internal control deficiencies to senior management and auditors
• Coordinate, with human resources department, staffing and training needs of the department to ensure efficiency and high quality work
• Supervise all information system and technology projects for the department
• Control the institution's expenses and investments

Qualification & Experiences

• Bachelor's degree or its equivalent in Business, Accounting, Finance, Economics or related area of study
• Minimum of 10 years direct experience, preferably in a bank or MFI, in credit operations for micro, small and medium enterprises
• At least 5 years track record in a senior management position of a financial institution (with total assets of at least $10m) servicing the MSME sector or involvement at a senior level in the provision of advisory services to MFIs
• Advanced degree in business, accounting, finance or related area of study

Key Performance:

• Ability to operate with minimum supervision
• Ability to travel regularly to areas of the banks operations
• Honest, hardworking, and friendly
• High quality standard of work
• Commitment to the social mission of microfinance

Required Knowledge:

• Experience in commercial strategic planning, budgeting, credit analysis, product and systems development, and risk management
• Knowledge of bank and/or non-bank financial institution operations
• Knowledge of Africa and/or ability to work in African setting
• Strong leadership and people management skills
• Strong analytical skills. Ability to conduct credit analysis and strategically analyse financials
• Excellent communication skills. Ability to present financial information effectively to both specialists and non-specialists
• Understanding of financial and credit analysis software packages
• Knowledge of micro, small and medium enterprise market segments in West and Central Africa or similar regions

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Job Description

• Responsible to the Audit committee of the Board, Head Internal Audit has the responsibility for setting the strategic direction for Internal Audit Department.
• He/she is charged with the mandate to ensure quarterly audit of and report on all activities of ACCION Microfinance Bank in accordance with acceptable audit standards and approved audit procedures.

Job Responsibilities

• Ensure that a yearly audit plan covering all Bank risk areas is in place, approved and followed
• Execute detailed audit procedures, including review of transactions, documents, records, reports, policies and procedures for accuracy and effectiveness
• Coordinate periodic reviews of the Bank organizational and functional activities (Departments and Branches) and submission of reports on same to audit committee of the board
• Prepare work-papers which record and summarize audit procedures performed
• Evaluating the adequacy and effectiveness of management controls over those activities
• Follow-up to determine compliance with audit recommendations and adequacy of corrective actions
• Responsible for directing, on the job- training, and supervision of the audit staff
• To perform or assist in the performance of special reviews at the request of management. (Investigation)
• Special duties and projects as may be assigned by the board or MD/CEO
• Prepare a quarterly audit report and submit to Board Audit & Compliance Committee for review
• Carry out regular substantive and compliance test on all activities of the Bank
• Carry out Fixed asset and stock of stationery review of the bank for existence, recognition, diminution and cost control or reduction
• Provide assistance to external auditors and regulatory bodies as requested
• Investigation of all frauds and other required cases and reporting on all to the appropriate quarters
• Coordinating and supervision of spot checks, compliance assessment and audit follow up
• Ensuring Internal Audit is closely aligned with industry best practices in executing the duties across the functional operations of the bank
• Actively participating in the review of the bank's policies, procedures and process manuals from time to time
• Participate in all management meetings
• Design the strategic focus and goals of the department in alignment with the bank's overall strategy and focus
• Supervise and support the staff in Internal Audit unit in their roles of implementing all activities of internal audit strategies and tactics to support the overall achievement of the department's and bank's goals
• Ensure efficiency and high quality of work in the department
• Ensure that the department maintains up-to-date and accurate records of audit performance at all time
• Prepare and deliver timely reports and updates to the Board Audit committee and the MD where required
• Set annual performance goals of staff under supervision, guide coach and monitor performance of same, and execute annual performance evaluations and reviews of the department's staff

Qualification & Experiences

• Bachelor's degree or its equivalent in Business, Accounting, Finance, Economics or related area of study
• Professional certification in accountancy (ACA, ACCA)
• Minimum of 15 years work experience in audit and internal control in banking sector essential
• At least 4 years in management position

Key Performance:

• Professionalism and integrity
• Deadline oriented. Dependability, requiring minimum supervision
• Strong leadership and people management skills
• Sound strategic thinking, with risk and control consciousness
• Strong analytic skills
• Excellent communication skills: written and oral

Required Knowledge:

• Possession of extensive experience in auditing, and a thorough understanding of Microfinance Banking and accounting practices
• Experienced in strategic planning and management.